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Reports

Search filters applied: 1999 .

Published

Actions for Planning for road maintenance

Planning for road maintenance

Transport
Infrastructure
Management and administration
Project management

The Audit Office is of the opinion that the RTA is taking positive steps in planning for road maintenance and in many instances follows better practice. There are, however, some important improvements which need to be implemented in order to enhance the efficiency and effectiveness of that function.   Parliamentary reference - Report number #69 - released 1 December 1999

Published

Actions for Enforcement of street parking

Enforcement of street parking

Justice
Management and administration
Regulation
Service delivery

The Audit Office is of the opinion that the arrangements for the enforcement of parking are not as efficient and effective as they could be and should be reviewed. Accountability of the enforcement role needs to be improved. Currently there is minimal monitoring of the success or otherwise of the enforcement function. There is a need to address and assign more closely the current responsibilities for enforcement arrangements between the Police Service a

Published

Actions for Administrative arrangements

Administrative arrangements

Universities
Internal controls and governance
Management and administration
Service delivery

The Audit Office is of the opinion that cost of administration at the University of Western Sydney is unnecessarily high and could be reduced. In addition, its approach to administration can place barriers in the way of potential students and other users of the University. To its credit, the University has recognised that administrative costs are high and is developing plans to reduce those costs. The Audit Office considers that there is now an urgent ne

Published

Actions for Complaints and review processes

Complaints and review processes

Justice
Management and administration
Service delivery

The Audit Office found no evidence that the Office of the Protective Commissioner (OPC) or the Office of the Public Guardian (OPG) decisions in respect of cases reviewed were flawed, but areas needing improvement were identified.  Currently there is no simple, inexpensive external appeal mechanism available to challenge or review decisions of OPC/OPG. Appeals are available to the Supreme Court. However, this seems to be widely regarded as intimidating,

Published

Actions for Management of Court waiting times

Management of Court waiting times

Justice
Management and administration
Service delivery

The audit found that the court system in NSW does not possess a comprehensive management framework and, with some exception in relation to the District Court, there is a distinct lack of any reporting system in a management sense. There is little evidence of realistic objectives, forward plans, or clear definition of responsibilities for performance, and there have been few reviews of performance. There is no assessment of waiting time performance in rel

Published

Actions for Key performance indicators: Government-wide framework, Defining and measuring performance (better practice principles) and Legal Aid Commission case study

Key performance indicators: Government-wide framework, Defining and measuring performance (better practice principles) and Legal Aid Commission case study

Whole of Government
Management and administration

A lot of groundwork has been done in NSW to move towards improved performance accountability through the use of key performance indicators (KPIs). Recent initiatives have focussed attention on improving the quality and consistency of performance measurement. This audit concludes that, taken overall, NSW has a considerable array of performance information publicly reported. However, there are two substantial deficiencies with present arrangements, these b

Published

Actions for The school accountability and improvement model

The school accountability and improvement model

Education
Internal controls and governance
Management and administration

The Audit Office is of the view that the intention to achieve greater accountability for, and transparency in, public school performance is highly commendable. To date, these provisions have not been imposed by the Government on private schools even where public funds are provided to such schools. The model however has fallen short of its potential because the reporting protocols allow principals and self-evaluation committees the scope to determine wha

Published

Actions for The Sydney 2000 Olympic and Paralympic Games - Review of estimates

The Sydney 2000 Olympic and Paralympic Games - Review of estimates

Treasury
Financial reporting

The Olympic Coordination Authority (OCA) has made a concerted and commendable effort in preparing the Games Budget within the definition of expenditure for the Games approved by the Government. OCA has also effectively used the definition of cost to control claims made by government agencies against the estimates to host the Games. However, because the Games Budget was prepared in accordance with that definition, the Games Budget arguably does not captu