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Reports

Search filters applied: 2020 AND service delivery .

In progress

Actions for Governance and internal controls over local infrastructure contributions

Governance and internal controls over local infrastructure contributions

Local Government
Compliance
Financial reporting
Internal controls and governance
Management and administration
Regulation
Service delivery

Local infrastructure contributions help cover the cost of delivering infrastructure needed to support new communities and homes. They aim to ensure that developers and businesses are paying their fair share towards the infrastructure needed to support new homes and an increased population. This audit will assess the effectiveness of governance and internal controls over local infrastructure contributions collected by selected councils.

In progress

Actions for Local government procurement

Local government procurement

Local Government
Internal controls and governance
Management and administration
Procurement
Regulation
Service delivery

The Report on Local Government 2018 found that many councils need to improve their policies and practices for procurement. The aim of this audit is to generate sector-wide learnings on procurement and tendering management. The audit will assess how effectively procurement is managed in a sample of six councils across metropolitan, regional and rural New South Wales. The scope also includes how councils assess outcomes and ensure that they achieve value f

In progress

Actions for Support for major events in NSW

Support for major events in NSW

Treasury
Financial reporting
Management and administration
Procurement
Project management
Service delivery

Destination NSW provides financial and in-kind support for major events held in NSW. This support aims to create economic and cultural benefits for NSW and increase the number of international and interstate visitors. This audit will assess whether Destination NSW can demonstrate that its support for major events achieves value for money. It will do this by examining the effectiveness of Destination NSW’s approach to: assessing proposals for support fo

In progress

Actions for CBD and South East Light Rail – follow up audit

CBD and South East Light Rail – follow up audit

Transport
Compliance
Financial reporting
Infrastructure
Internal controls and governance
Management and administration
Procurement
Project management
Risk
Service delivery

The CBD and South East Light Rail (CSELR) project is a light rail service that connects the Sydney CBD to Kingsford and Randwick. First passenger services commenced in December 2019. We conducted a performance audit of the CSELR project in 2016. This audit will assess whether Transport for NSW has effectively updated and consolidated information about project costs and benefits, and whether Transport for NSW has implemented the recommendations of the pre

In progress

Actions for Train station crowding

Train station crowding

Transport
Management and administration
Service delivery
Workforce and capability

Increasing population puts pressure on the public transport system leading to increased crowding. Long-term responses are to increase network capacity, but in the short-term transport agencies must work within existing constraints to manage crowding to ensure a safe, reliable and comfortable journey for passengers. This audit will look at how effectively transport agencies manage crowding at train stations.

In progress

Actions for WestConnex

WestConnex

Transport
Compliance
Financial reporting
Infrastructure
Internal controls and governance
Management and administration
Procurement
Project management
Risk
Service delivery

The WestConnex project is a motorway project that will link the M4 and M5 motorways with 33km of new motorway tunnels in Sydney. We conducted a performance audit of the WestConnex business case review process in 2014. Since then, the scope and projects included in WestConnex have changed. This audit will assess whether the responsible agencies effectively assessed and justified major scope changes to the WestConnex project.

Planned

Actions for Government Advertising 2018-19

Government Advertising 2018-19

Premier and Cabinet
Compliance
Regulation
Service delivery

Under the NSW Government Advertising Act 2011, the Auditor-General is required to undertake a performance audit on government advertising activities annually. The performance audit assesses whether a government agency or agencies has carried out activities in relation to government advertising in an effective, economical and efficient manner and in compliance with the Act, the regulations, other laws and the Government Advertising Guidelines (the Guideli