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Reports

Published

Actions for The Impact of the Raised School Leaving Age

The Impact of the Raised School Leaving Age

Education
Management and administration
Service delivery

The Department monitors the attendance of all students who remain enrolled at government schools, and responds when these students fail to attend. For young people that have been granted an exemption from attending school, the Department monitors apprentices, trainees and those completing the equivalent of Year 10 of secondary education at TAFE. However, the Department does not monitor young people post Year 10 in full-time work or vocational education programs until they turn 17 years of age. In accordance with the law, it is a parent’s responsibility to make sure that a child is attending school or involved in an approved alternate activity until they turn 17 years of age.

 

Parliamentary reference - Report number #226 - released 1 November 2012

Published

Actions for Volume One 2012 focusing on themes from 2011

Volume One 2012 focusing on themes from 2011

Health
Industry
Premier and Cabinet
Asset valuation
Compliance
Financial reporting
Fraud
Information technology
Infrastructure
Internal controls and governance
Management and administration
Procurement
Project management
Regulation
Risk
Shared services and collaboration

The following overview of audits from 2011 found agency restructures significantly impacted agency financial reporting processes, agencies are having difficulty establishing and enforcing compliance with their own policies and procedures, agencies experienced problems complying with regulations and providing adequate documentation to support their financial statements, the poor quality of some financial statements with 1,256 misstatements identified, 540 so significant they had to be corrected, deficiencies in information security exist across many agencies, computer system disaster recovery plans for financial systems not existing or outdated, do not align with agencies’ business recovery requirements, do not properly identify and assess critical systems and processes and testing is incomplete.

Published

Actions for Enforcement of street parking

Enforcement of street parking

Justice
Management and administration
Regulation
Service delivery

The Audit Office is of the opinion that the arrangements for the enforcement of parking are not as efficient and effective as they could be and should be reviewed. Accountability of the enforcement role needs to be improved. Currently there is minimal monitoring of the success or otherwise of the enforcement function.

There is a need to address and assign more closely the current responsibilities for enforcement arrangements between the Police Service and councils. There is also a need to articulate more clearly the objectives to be achieved from the legislation and their relative priorities.

 

Parliamentary reference - Report number #68 - released 24 November 1999

Published

Actions for Administrative arrangements

Administrative arrangements

Universities
Internal controls and governance
Management and administration
Service delivery

The Audit Office is of the opinion that cost of administration at the University of Western Sydney is unnecessarily high and could be reduced. In addition, its approach to administration can place barriers in the way of potential students and other users of the University. To its credit, the University has recognised that administrative costs are high and is developing plans to reduce those costs. The Audit Office considers that there is now an urgent need to accelerate those activities and to move from planning to implementation. Further delays will be costly and will affect the service the University provides to its customers, the students and other users.

 

Parliamentary reference - Report number #67 - released 17 November 1999

Published

Actions for Complaints and review processes

Complaints and review processes

Justice
Management and administration
Service delivery

The Audit Office found no evidence that the Office of the Protective Commissioner (OPC) or the Office of the Public Guardian (OPG) decisions in respect of cases reviewed were flawed, but areas needing improvement were identified. 

Currently there is no simple, inexpensive external appeal mechanism available to challenge or review decisions of OPC/OPG. Appeals are available to the Supreme Court. However, this seems to be widely regarded as intimidating, inappropriate to the nature of the matters involved, time consuming and expensive. The need for a simpler, quicker and more accessible external review mechanism is the most crucial issue identified by The Audit Office in this audit.

 

Parliamentary reference - Report number #66 - released 28 September 1999

Published

Actions for Management of Court waiting times

Management of Court waiting times

Justice
Management and administration
Service delivery

The audit found that the court system in NSW does not possess a comprehensive management framework and, with some exception in relation to the District Court, there is a distinct lack of any reporting system in a management sense. There is little evidence of realistic objectives, forward plans, or clear definition of responsibilities for performance, and there have been few reviews of performance. There is no assessment of waiting time performance in relation to other measures of court performance.

Whilst it is recognised that the Attorney General’s Department and the courts have taken positive steps to improve court waiting times, The Audit Office considers that a more systematic approach is needed.

 

Parliamentary reference - Report number #65 - released 3 September 1999