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Reports

Search filters applied: 1999, 1997 AND infrastructure, service delivery, shared services and collaboration .

Published

Actions for Planning for road maintenance

Planning for road maintenance

Transport
Infrastructure
Management and administration
Project management

The Audit Office is of the opinion that the RTA is taking positive steps in planning for road maintenance and in many instances follows better practice. There are, however, some important improvements which need to be implemented in order to enhance the efficiency and effectiveness of that function.   Parliamentary reference - Report number #69 - released 1 December 1999

Published

Actions for Enforcement of street parking

Enforcement of street parking

Justice
Management and administration
Regulation
Service delivery

The Audit Office is of the opinion that the arrangements for the enforcement of parking are not as efficient and effective as they could be and should be reviewed. Accountability of the enforcement role needs to be improved. Currently there is minimal monitoring of the success or otherwise of the enforcement function. There is a need to address and assign more closely the current responsibilities for enforcement arrangements between the Police Service a

Published

Actions for Administrative arrangements

Administrative arrangements

Universities
Internal controls and governance
Management and administration
Service delivery

The Audit Office is of the opinion that cost of administration at the University of Western Sydney is unnecessarily high and could be reduced. In addition, its approach to administration can place barriers in the way of potential students and other users of the University. To its credit, the University has recognised that administrative costs are high and is developing plans to reduce those costs. The Audit Office considers that there is now an urgent ne

Published

Actions for Complaints and review processes

Complaints and review processes

Justice
Management and administration
Service delivery

The Audit Office found no evidence that the Office of the Protective Commissioner (OPC) or the Office of the Public Guardian (OPG) decisions in respect of cases reviewed were flawed, but areas needing improvement were identified.  Currently there is no simple, inexpensive external appeal mechanism available to challenge or review decisions of OPC/OPG. Appeals are available to the Supreme Court. However, this seems to be widely regarded as intimidating,

Published

Actions for Management of Court waiting times

Management of Court waiting times

Justice
Management and administration
Service delivery

The audit found that the court system in NSW does not possess a comprehensive management framework and, with some exception in relation to the District Court, there is a distinct lack of any reporting system in a management sense. There is little evidence of realistic objectives, forward plans, or clear definition of responsibilities for performance, and there have been few reviews of performance. There is no assessment of waiting time performance in rel

Published

Actions for Lease to Fox Studios Australia

Lease to Fox Studios Australia

Premier and Cabinet
Asset valuation
Infrastructure
Management and administration
Procurement
Project management

The audit found that the process for the lease and development of the Showground site commenced on the basis that no Government moneys would be provided and no theme park activities would be allowed. However despite this a State Government subsidy of between $84.8m and $106.8m (in net present value terms) is to be provided for the development and the area of the Showground to be leased to Fox was extended to comprise 24.3 hectares of the 28.8 hectare sit

Published

Actions for Review of Eastern Distributor

Review of Eastern Distributor

Transport
Infrastructure
Procurement
Project management

Following a resolution of the Legislative Council, the Audit Office has undertaken a performance audit of the Eastern Distributor. For a number of reasons, The Audit Office is not in the position to determine “whether the proposed toll and concession period represents the best deal”. In part this is the result of time constraints which do not allow a careful analysis of many toll and concession options. Similarly, the audit does not answer “whether the c

Published

Actions for Large residential centres for people with a disability in NSW

Large residential centres for people with a disability in NSW

Community Services
Compliance
Internal controls and governance
Management and administration
Service delivery

The audit reviewed policies and practices in large government and non-government residential centres to determine if policies and practices protected the human and legal rights, safety and dignity of residents. The report indicates that practices in both government and non-government centres fail to protect adequately the human and legal rights, safety and dignity of residents. Factors contributing to this situation are the absence of minimum criteria f

Published

Actions for Immunisation in NSW

Immunisation in NSW

Health
Service delivery
Shared services and collaboration

Improving immunisation levels has been a policy priority for NSW and Commonwealth governments since the early 1990s. Along with other States they are pursuing a range of initiatives aimed at reaching immunisation target levels above 95% by the year 2000. At such levels, the occurrence of vaccine preventable diseases is minimised and their spread prevented. There is considerable support for this policy from the public, the medical profession and all leve

Published

Actions for Review of NSW Agriculture

Review of NSW Agriculture

Industry
Asset valuation
Infrastructure
Internal controls and governance
Management and administration
Workforce and capability

Following a request from the NSW Legislative Council in September 1996, a performance audit into various matters affecting the operation of the New South Wales Department of Agriculture was undertaken by The Audit Office. Among the recommendations from this report, the Audit Office found that: An economic appraisal should be undertaken before all major developments, including rationalisation plans, are implemented. It should include details of antici