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Reports

Search filters applied: performance audit AND 2010, 2007 AND compliance, cyber security, infrastructure, service delivery, shared services and collaboration .

Published

Actions for Coal Mining Royalties

Coal Mining Royalties

Industry
Treasury
Compliance
Internal controls and governance
Regulation

Department of Industry and Investment cannot assure the people of NSW that all royalties owed are being paid in full. This is because it does not have sufficiently robust systems and processes to identify what is owed and to make sure it is paid.   Parliamentary reference - Report number #208 - released 30 November 2010

Published

Actions for Electronic Information Security

Electronic Information Security

Whole of Government
Cyber security
Internal controls and governance
Risk

The Government is not able to provide assurance that it is safeguarding its holdings of sensitive personal information because its policy has not been properly implemented. This is likely to remain the case until there are clear, mandatory, minimum standards that agencies sign up to, and scrutiny of performance against these standards is strengthened.   Parliamentary reference - Report number #207 - released 20 October 2010

Published

Actions for Helicopter Emergency Medical Service Contract

Helicopter Emergency Medical Service Contract

Health
Compliance
Management and administration
Procurement

We found that the contract process was satisfactory. Ambulance data show that the performance of CHC is meeting contract requirements with the exception of the availability of the Wollongong helicopter. Ambulance’s ability to transport patients to the right hospital at the right time has improved. However the cost of the new Greater Sydney helicopter contract is three times higher than before.   Parliamentary reference - Report number #206 - released 2

Published

Actions for Protecting the Environment: Pollution Incidents

Protecting the Environment: Pollution Incidents

Planning
Environment
Compliance
Management and administration
Regulation
Risk

The department has a systematic approach to receiving, investigating and responding to reports of pollution incidents. However, the department does not analyse and report on the extent of environmental harm caused by pollution incidents reported to it, whether its response has minimised harm to the environment, whether its regulatory approach has improved compliance, particularly by Environment Protection Licence (EPL) holders (licensees).   Parliament

Published

Actions for Severance Payments to Special Temporary Employees

Severance Payments to Special Temporary Employees

Premier and Cabinet
Compliance
Internal controls and governance
Management and administration
Workforce and capability

In reviewing both the severance pay guidelines and a sample of payments, we found the guidelines to be clear and all except two payments were made in accordance with them. In these two cases the severance payment was stipulated in the employment contract guaranteeing the STE a minimum of six months pay on termination, irrespective of the length of service.   Parliamentary reference - Report number #201 - released 16 June 2010

Published

Actions for Access to Overnight Centre-Based Disability Respite

Access to Overnight Centre-Based Disability Respite

Community Services
Management and administration
Service delivery

We found that ADHC is providing and funding more respite to help people with disabilities and their carers. The number of people using respite centres increased by 20 per cent between 2006-07 and 2008-09 from 2,769 to 3,326. Both NGOs and carer organisations told us that ADHC had improved the management of respite.   Parliamentary reference - Report number #200 - released 5 May 2010

Published

Actions for Improving the Performance of Metropolitan Bus Services

Improving the Performance of Metropolitan Bus Services

Transport
Internal controls and governance
Management and administration
Procurement
Service delivery

The 2004 Review of Bus Services in NSW always envisaged that there would be a transition period as the new bus contracts were introduced. NSWTI has developed and implemented the new arrangements, and pursued a range of new initiatives including the network improvement program, strategic corridors and uniform bus fares and concessions. The new contracts provided for a performance management regime to hold operators accountable. But this is still being dev

Published

Actions for Improving Road Safety: School Zones

Improving Road Safety: School Zones

Transport
Management and administration
Service delivery

Overall, speed cameras change driver behaviour and improve road safety. Fixed speed cameras reduce crashes and speeding. While the overall impact of speed cameras has been positive, 38 of the 141 fixed speed cameras need to be closely examined as they appear to have no significant road safety benefit. Other road safety measures may be needed for these sites.   Parliamentary reference - Report number #197 - released 10 March 2010

Published

Actions for Working With Children Check

Working With Children Check

Community Services
Compliance
Internal controls and governance
Management and administration
Regulation
Risk
Workforce and capability

To be effective the WWCC has to be thorough. Gaps in the checking process such as employers not checking everyone they should mean that people who may pose a risk to children are not identified. We found that the WWCC does not reliably identify all those who may pose a risk to children. Audit conclusion and recommendations Working With Children Check 3 In addition, we found the Commission does not monitor the compliance of employers, the self-employed or

Published

Actions for Managing Forensic Analysis: Fingerprints and DNA

Managing Forensic Analysis: Fingerprints and DNA

Justice
Health
Internal controls and governance
Management and administration
Procurement
Risk
Service delivery
Shared services and collaboration
Workforce and capability

Fingerprints and DNA play a critical role in solving crime and serving justice, but DNA evidence can result in more arrests, more prosecutions and more convictions. We found that while police effectively prioritise fingerprint evidence, it could better manage the screening and analysis of both fingerprint and DNA evidence to reduce delays.   Parliamentary reference - Report number #195 - released 10 February 2010