Refine search Expand filter

Reports

Published

Actions for WestConnex: Assurance to the Government

WestConnex: Assurance to the Government

Transport
Treasury
Premier and Cabinet
Infrastructure
Internal controls and governance
Management and administration
Procurement
Project management
Risk

This audit assesses the assurance provided to the NSW Government for the initial stages of the WestConnex project.

The audit examined the WestConnex project from concept development to the pre-tender phase for Stage 1A – M4 (Parramatta to Homebush Bay). It did not examine the merit of the project or whether it represented value-for-money.

This audit found a number of shortcomings with the governance of the WestConnex project during its early stages and makes recommendations on how to better govern the remainder of the project to minimise the risk of failure.

 

Parliamentary reference - Report number #247 - released 18 December 2014

Published

Actions for Managing Contaminated Sites

Managing Contaminated Sites

Planning
Industry
Environment
Compliance
Internal controls and governance
Management and administration
Project management
Regulation
Risk

NSW Government agencies with large landholdings need to better manage their contaminated sites.

When contaminated sites are reported to the Environmental Protection Authority (EPA) there are long delays in assessing the extent of contamination. The EPA also lacks the management controls to ensure that all significantly contaminated sites are actively monitored and key milestones for remediation are met.

 

Parliamentary reference - Report number #245 - released 10 July 2014

Published

Actions for Making the Most of Government Purchasing Power - Telecommunications

Making the Most of Government Purchasing Power - Telecommunications

Whole of Government
Compliance
Information technology
Internal controls and governance
Management and administration
Procurement

The Auditor-General has found that agencies have consistently failed to negotiate the best price for their telecommunication contracts and are not getting value for money because of inadequate contract and expense management processes.

The audit examined six agencies to assess whether the government was getting value for money from its telecommunications contracts. It again raised problems with the way NSW government agencies manage contracts.

 

Parliamentary reference - Report number #244 - released 26 June 2014

Published

Actions for Use of Purchasing Cards and Electronic Payment Methods

Use of Purchasing Cards and Electronic Payment Methods

Treasury
Compliance
Fraud
Procurement

NSW government agencies are not making sufficient use of purchasing cards and EFTs to pay for goods and services. There are potential savings in processing costs of around $22 per transaction from purchasing cards and over $7 when using EFTs instead of cheques.

 

Parliamentary reference - Report number #243 - released 5 June 2014

Published

Actions for Effectiveness of the New Death and Disability Scheme

Effectiveness of the New Death and Disability Scheme

Justice
Internal controls and governance
Management and administration
Risk
Service delivery

More NSW Police officers are returning to work after being injured and there are fewer medical discharges as a result of the new NSW Police death and disability scheme. The new scheme is also costing less and if early trends continue, costs may fall sufficiently to meet the government’s target.

 

Parliamentary reference - Report number #242 - released 22 May 2014

Published

Actions for NSW State Emergency Service Management of Volunteers

NSW State Emergency Service Management of Volunteers

Justice
Internal controls and governance
Management and administration
Project management
Risk
Service delivery
Workforce and capability

The SES needs to better understand the location, availability and skills of its volunteers so it can properly plan for emergency events. It needs to improve how it selects and retains the right volunteers and provide more up-to-date and focused training.

The SES has improved volunteer safety with injury claims falling by 40 per cent to 70 in the four years to 30 June 2013. The average cost of claims has fallen by 58 per cent to $3,547. The SES attributes this reduction to better equipment and work practices. 

 

Parliamentary reference - Report number #240 - released 15 April 2014

Published

Actions for Planning for road maintenance

Planning for road maintenance

Transport
Infrastructure
Management and administration
Project management

The Audit Office is of the opinion that the RTA is taking positive steps in planning for road maintenance and in many instances follows better practice. There are, however, some important improvements which need to be implemented in order to enhance the efficiency and effectiveness of that function.

 

Parliamentary reference - Report number #69 - released 1 December 1999

Published

Actions for Enforcement of street parking

Enforcement of street parking

Justice
Management and administration
Regulation
Service delivery

The Audit Office is of the opinion that the arrangements for the enforcement of parking are not as efficient and effective as they could be and should be reviewed. Accountability of the enforcement role needs to be improved. Currently there is minimal monitoring of the success or otherwise of the enforcement function.

There is a need to address and assign more closely the current responsibilities for enforcement arrangements between the Police Service and councils. There is also a need to articulate more clearly the objectives to be achieved from the legislation and their relative priorities.

 

Parliamentary reference - Report number #68 - released 24 November 1999

Published

Actions for Administrative arrangements

Administrative arrangements

Universities
Internal controls and governance
Management and administration
Service delivery

The Audit Office is of the opinion that cost of administration at the University of Western Sydney is unnecessarily high and could be reduced. In addition, its approach to administration can place barriers in the way of potential students and other users of the University. To its credit, the University has recognised that administrative costs are high and is developing plans to reduce those costs. The Audit Office considers that there is now an urgent need to accelerate those activities and to move from planning to implementation. Further delays will be costly and will affect the service the University provides to its customers, the students and other users.

 

Parliamentary reference - Report number #67 - released 17 November 1999

Published

Actions for Complaints and review processes

Complaints and review processes

Justice
Management and administration
Service delivery

The Audit Office found no evidence that the Office of the Protective Commissioner (OPC) or the Office of the Public Guardian (OPG) decisions in respect of cases reviewed were flawed, but areas needing improvement were identified. 

Currently there is no simple, inexpensive external appeal mechanism available to challenge or review decisions of OPC/OPG. Appeals are available to the Supreme Court. However, this seems to be widely regarded as intimidating, inappropriate to the nature of the matters involved, time consuming and expensive. The need for a simpler, quicker and more accessible external review mechanism is the most crucial issue identified by The Audit Office in this audit.

 

Parliamentary reference - Report number #66 - released 28 September 1999