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Search filters applied: finance, planning AND 2020, 2016, 2005 AND service delivery .

Published

Actions for Implementation of the NSW Government’s program evaluation initiative

Implementation of the NSW Government’s program evaluation initiative

Industry
Justice
Planning
Premier and Cabinet
Treasury
Environment
Financial reporting
Internal controls and governance
Management and administration
Risk
Service delivery
Shared services and collaboration
Workforce and capability

The NSW Government’s ‘program evaluation initiative’, introduced to assess whether service delivery programs achieve expected outcomes and value for money, is largely ineffective according to a report released today by NSW Auditor-General, Margaret Crawford. Government services, in areas such as public order and safety, health and education, are delivered by agencies through a variety of programs. In 2016–17, the NSW Government estimates that it will sp

Published

Actions for Planning for Sydney's Water Needs

Planning for Sydney's Water Needs

Planning
Environment
Infrastructure
Internal controls and governance
Management and administration
Procurement
Project management
Service delivery

Reliably supplying water to our State’s principal city, Sydney, is a major responsibility for the Government. The community has been made keenly aware in recent years that inflows have been decreasing, and that Sydney has been using more water than is available. In April 2005 the water in Sydney’s storages dropped to 41.5 per cent of their capacity – the lowest level since the construction of Warragamba dam in 1960. As Sydney continues to develop, it i

Published

Actions for Follow-up of Performance Audit: Collecting Outstanding Fines and Penalties

Follow-up of Performance Audit: Collecting Outstanding Fines and Penalties

Finance
Internal controls and governance
Management and administration
Service delivery

Periodically we review the extent to which agencies have implemented the recommendations they accept from our earlier audits. This gives Parliament and the public an update on the extent of progress made. In this follow-up audit, we examine changes following our April 2002 report on how well the State Debt Recovery Office (under the Office of State Revenue) was collecting outstanding fines and penalties.   Parliamentary reference - Report number #132 

In progress

Actions for Service NSW's handling of personal information

Service NSW's handling of personal information

Premier and Cabinet
Finance
Compliance
Cyber security
Fraud
Information technology
Internal controls and governance
Management and administration
Risk
Service delivery

This audit will assess how effectively Service NSW handles personal customer and business information to ensure its privacy. We will address the audit objective with the following audit criteria: Does Service NSW have processes and governance in place to identify and manage risks to the privacy of personal customer and business information? Does Service NSW have policies, processes and systems in place that support the effective handling of personal c

Open for contribution

Actions for Waste levy and grants for waste infrastructure

Waste levy and grants for waste infrastructure

Planning
Industry
Compliance
Financial reporting
Internal controls and governance
Management and administration
Project management
Service delivery

The NSW Waste Avoidance and Resource Recovery Strategy 2014–21 (WARR) is a framework for waste management in New South Wales. This audit will assess the effectiveness of the NSW Government in minimising waste sent to landfill and increasing recycling rates. It will focus on two key initiatives within the government’s WARR strategy, the waste levy and grants for waste infrastructure for the financial years 2014-15 to 2018-19. Contributions close 31 May

Planned

Actions for Implementation of government climate policy

Implementation of government climate policy

Planning
Environment
Industry
Compliance
Financial reporting
Internal controls and governance
Management and administration
Service delivery

The NSW Government’s Climate Change Policy Framework aims to maximise the economic, social and environmental wellbeing of NSW in the context of a changing climate. It states long-term aspirational objectives of achieving net-zero emissions by 2050 and having NSW more resilient to a changing climate. The Framework is due to be reviewed in 2020. This audit could assess specific commitments to change government operations such as implementing emission savin

Planned

Actions for Building regulation

Building regulation

Finance
Compliance
Internal controls and governance
Management and administration
Project management
Regulation
Risk
Service delivery
Workforce and capability

The NSW Government faces the complex task of regulating new building development to ensure quality and safety, in the context of significant and rapid development in some areas of the State. The emergence of risks relating to flammable cladding, and serious structural defects are examples of the complex issues requiring regulation. This audit will consider how well the government is regulating building standards in NSW and responding to risks.

Planned

Actions for Government Advertising

Government Advertising

Finance
Compliance
Financial reporting
Internal controls and governance
Management and administration
Project management
Service delivery

Under the NSW Government Advertising Act 2011, the Auditor-General is required to undertake a performance audit on government advertising activities undertaken by agencies in each financial year. This audit will examine selected government advertising campaigns approved and/or conducted in 2018–19 and 2019–20.

Planned

Actions for Planning, Industry and Environment 2020

Planning, Industry and Environment 2020

Planning
Environment
Industry
Asset valuation
Cyber security
Financial reporting
Information technology
Infrastructure
Internal controls and governance
Management and administration
Service delivery
Workforce and capability

This audit analyses the key observations and findings from the most recent financial statement audits of the Planning, Industry and Environment cluster for the year ended 30 June 2020.

Planned

Actions for Water management and regulation

Water management and regulation

Planning
Industry
Compliance
Fraud
Internal controls and governance
Management and administration
Regulation
Service delivery

Water regulation, including licensing and water use plans, aim to achieve sustainable environmental, economic and social outcomes from the management of water resources. Reforms have been made to strengthen regulation, compliance and enforcement. This audit may examine how well the responsible agencies have responded to and implemented the recommendations from the Matthews reports (interim and final), and other external reviews, into water licencing, re