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Reports

Search filters applied: community services, transport AND 2020, 1997 AND cyber security, infrastructure, service delivery, shared services and collaboration .

Published

Actions for CBD and South East Light Rail: follow-up performance audit

CBD and South East Light Rail: follow-up performance audit

Transport
Infrastructure
Internal controls and governance
Management and administration
Procurement
Project management
Risk
Service delivery

The CBD and South East Light Rail is a 12 km light rail network for Sydney. It extends from Circular Quay along George Street to Central Station, through Surry Hills to Moore Park, then to Kensington and Kingsford via Anzac Parade and Randwick via Alison Road and High Street. Transport for NSW (TfNSW) is responsible for planning, procuring and delivering the Central Business District and South East Light Rail (CSELR) project. In December 2014, TfNSW ent

Published

Actions for Train station crowding

Train station crowding

Transport
Management and administration
Risk
Service delivery
Workforce and capability

Sydney Trains patronage has increased by close to 34 per cent over the last five years, and Transport for NSW (TfNSW) expects the growth in patronage to continue over the next 30 years. As patronage increases there are more passengers entering and exiting stations, moving within stations to change services, and waiting on platforms. As a result, some Sydney metropolitan train stations are becoming increasingly crowded. There are three main causes of sta

Published

Actions for Review of Eastern Distributor

Review of Eastern Distributor

Transport
Infrastructure
Procurement
Project management

Following a resolution of the Legislative Council, the Audit Office has undertaken a performance audit of the Eastern Distributor. For a number of reasons, The Audit Office is not in the position to determine “whether the proposed toll and concession period represents the best deal”. In part this is the result of time constraints which do not allow a careful analysis of many toll and concession options. Similarly, the audit does not answer “whether the c

Published

Actions for Large residential centres for people with a disability in NSW

Large residential centres for people with a disability in NSW

Community Services
Compliance
Internal controls and governance
Management and administration
Service delivery

The audit reviewed policies and practices in large government and non-government residential centres to determine if policies and practices protected the human and legal rights, safety and dignity of residents. The report indicates that practices in both government and non-government centres fail to protect adequately the human and legal rights, safety and dignity of residents. Factors contributing to this situation are the absence of minimum criteria f

In progress

Actions for WestConnex: Changes since 2014

WestConnex: Changes since 2014

Transport
Compliance
Financial reporting
Infrastructure
Internal controls and governance
Management and administration
Procurement
Project management
Risk
Service delivery

The WestConnex project is a motorway project that will link the M4 and M5 motorways with 33km of new motorway tunnels in Sydney. We conducted a performance audit of the WestConnex business case review process in 2014. Since then, the scope and projects included in WestConnex have changed. This audit will assess whether Transport for NSW and Infrastructure NSW effectively assessed and justified major scope changes to the WestConnex project since December

Planned

Actions for Road and rail freight strategy

Road and rail freight strategy

Transport
Asset valuation
Infrastructure
Management and administration
Procurement
Project management
Service delivery

Freight is a critical component of the New South Wales economy. It is currently estimated to be worth nearly $66.0 billion a year to the economy. The economic growth and prosperity of New South Wales depends on the safe, efficient and reliable movement of goods. The NSW Government Future Transport 2056 strategy estimates that by 2056, 12 million people will live in New South Wales, and freight volumes will double in the Greater Sydney area and increase b

Planned

Actions for Compliance review: Cybersecurity

Compliance review: Cybersecurity

Community Services
Education
Environment
Finance
Health
Justice
Local Government
Planning
Premier and Cabinet
Industry
Transport
Treasury
Whole of Government
Cyber security
Information technology
Risk

In February 2019 the Department of Finance, Services and Innovation launched the NSW Cyber Security Policy to ensure all NSW Government Departments and Public Service Agencies are managing cyber security risks to their information and systems. The policy mandates a number of requirements that are a minimum that all agencies must implement. In addition agencies must assess their level of cyber maturity. This audit will examine whether agencies are complyi

Planned

Actions for Public transport in regional areas

Public transport in regional areas

Transport
Infrastructure
Management and administration
Shared services and collaboration

People living in many regional areas of New South Wales have few or no public transport options, with many relying on taxis and buses servicing small areas. Residents who want to participate in employment, education, recreation or access health services outside their areas must use private vehicles. This limits the mobility and opportunities of many people who do not have access to private vehicles. As part of its Future Transport 2056 strategy the NSW G

Planned

Actions for Domestic and family violence

Domestic and family violence

Community Services
Justice
Internal controls and governance
Management and administration
Service delivery
Shared services and collaboration

The NSW Government included reducing domestic and family violence reoffending as a Premier’s Priority in 2015. The 2016–17 Budget announced $300 million over four years for early intervention programs, crisis responses, and new approaches intended to change perpetrator behaviour. This audit may consider whether agency responses are effectively responding to domestic and family violence and may be undertaken as a series of audits looking at how different

Planned

Actions for Implementation of public inquiry recommendations

Implementation of public inquiry recommendations

Community Services
Justice
Whole of Government
Compliance
Internal controls and governance
Management and administration
Project management
Service delivery

There are many public inquiries and reviews into the government’s policy decisions and administration every year. Key sources of public inquiries and reviews include parliamentary committees, the Coroner, the Ombudsman, ICAC, the Law Enforcement Conduct Commission and the Auditor-General. Other sources include statutory reviews of legislation, other reviews that the government has elected to make public and, more infrequently, special commissions of inqu