Reports
Actions for Shared Corporate Services: Realising the Benefits
Shared Corporate Services: Realising the Benefits
Under appropriate conditions, shared service arrangements are a proven method for obtaining significant cost savings from productivity improvements and economies of scale. Benefits realised in NSW from shared services are significantly below what was expected. At June 2003 general government agencies had achieved savings of $13.6 million, or 5 per cent, of projected accumulated savings of $297 million to be achieved by 2006. Implementation costs are estimated to be $79.4 million. Most agencies had yet to fully implement the Government’s shared services strategy supporting productivity and salary increases.
Parliamentary reference - Report number #128 - released 3 November 2004
Actions for Meeting Business Needs
Meeting Business Needs
Overall, compliance with government policy was not high. In the agencies examined, the audit found problems similar to those identified in 2001 when we last examined fleet management practices. Business need was not always the determining factor in deciding the size and composition of fleets. In most cases the fleet profile reflected past practices or individual choice rather than business need.
Parliamentary reference - Report number #124 - released 30 June 2004