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Reports

Published

Actions for Settling Humanitarian Entrants in New South Wales -  Services to permanent residents who come to New South Wales through the humanitarian migration scheme

Settling Humanitarian Entrants in New South Wales -  Services to permanent residents who come to New South Wales through the humanitarian migration scheme

Community Services
Premier and Cabinet
Internal controls and governance
Management and administration

Support for humanitarian entrants living in New South Wales is poorly coordinated.  Humanitarian entrants in New South Wales are doing less well than in other states on the key indicators of health, housing and employment. Unlike some States, New South Wales does not have a single point of contact that humanitarian entrants can go to assist them with settling in a new country.   Parliamentary reference - Report number #221 - released 23

Published

Actions for Managing Grants

Managing Grants

Community Services
Industry
Planning
Management and administration
Service delivery

In our view, the agencies we studied cannot be sure that the grants they allocate align with their corporate objectives, and that program outcomes are achieved. This is mainly due to problems with grant selection and the evaluation of results. It was good to see that most of the grants programs had funding objectives which were fairly clear. But we found problems across most programs which could affect the fair and equitable selection of grants, such as,

Published

Actions for Collecting Outstanding Fines and Penalties

Collecting Outstanding Fines and Penalties

Finance
Compliance
Management and administration
Regulation

SDRO deals well with very high volumes and collects substantial sums of money. However, there are a number of factors which limit the effectiveness of the fine enforcement process and affect SDRO’s capacity to recover debt. SDRO is confronted with conflicting roles as both law enforcer and debt collector. As a law enforcement agency, SDRO treats all matters the same. But as a debt collector, other approaches could be pursued which would recover more outs

Published

Actions for Government Property Register

Government Property Register

Finance
Asset valuation
Management and administration
Shared services and collaboration

Despite the issue being on the agenda for many years (formally, at least since 1988), at present there is not a comprehensive record of all government property assets in NSW. Whilst initiatives currently underway are promising, they will require continued priority to achieve tangible results. And careful coordination will be required to avoid duplication and waste.   Parliamentary reference - Report number #93 - released 31 January 2002