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Reports

Search filters applied: performance audit AND 2020, 2002 AND cyber security, workforce and capability .

Published

Actions for Train station crowding

Train station crowding

Transport
Management and administration
Risk
Service delivery
Workforce and capability

Sydney Trains patronage has increased by close to 34 per cent over the last five years, and Transport for NSW (TfNSW) expects the growth in patronage to continue over the next 30 years. As patronage increases there are more passengers entering and exiting stations, moving within stations to change services, and waiting on platforms. As a result, some Sydney metropolitan train stations are becoming increasingly crowded. There are three main causes of sta

Published

Actions for Integrity of data in the Births, Deaths and Marriages Register

Integrity of data in the Births, Deaths and Marriages Register

Justice
Premier and Cabinet
Whole of Government
Cyber security
Fraud
Information technology
Internal controls and governance
Management and administration

This report outlines whether the Department of Customer Service (the department) has effective controls in place to ensure the integrity of data in the Births, Deaths and Marriages Register (the register), and to prevent unauthorised access and misuse. The audit found that the department has processes in place to ensure that the information entered in the register is accurate and that any changes to it are validated. Although there are controls in place

Published

Actions for Managing Sick Leave

Managing Sick Leave

Justice
Internal controls and governance
Management and administration
Workforce and capability

The NSW Police and Department of Corrective Services (DCS) have committed to improve performance and productivity in their organisations. Both agencies have introduced several initiatives to promote the health, safety and welfare of their personnel. In addition the DCS policy provides for acknowledgements and sanctions based on the amount of medically uncertified leave taken by the employee. There are additional steps that could be taken to improve the m

In progress

Actions for Managing cyber risks

Managing cyber risks

Finance
Compliance
Cyber security
Information technology
Internal controls and governance
Risk

Following our 2018 audit of detecting and responding to cyber security incidents, this audit will examine how effectively agencies identify and manage their cyber security risks. This will include consideration of their compliance with the NSW Cyber Security Policy that came into effect in February 2019.

In progress

Actions for Support for nurses and junior doctors in high-pressure, high-demand hospital environments

Support for nurses and junior doctors in high-pressure, high-demand hospital environments

Health
Management and administration
Risk
Service delivery
Workforce and capability

Under the Workplace Health and Safety Act 2011, health is defined as including both physical and mental health. Nurses and junior doctors may be exposed to situational stressors (i.e. risks associated with the tasks they perform and the workplace environment) and conditional stressors (i.e. shift work and work culture). These factors can affect the health, safety and wellbeing of staff and impact on their ability to perform their role. This audit will as

In progress

Actions for One TAFE

One TAFE

Education
Financial reporting
Internal controls and governance
Management and administration
Project management
Service delivery
Workforce and capability

TAFE NSW launched a series of modernisation initiatives in 2016 that aimed to transform the organisation into a contemporary and commercial government-owned business. These included transitioning to a single Registered Training Organisation, introducing enterprise-wide business systems, and establishing Connected Learning Centres to enable greater reach to regional and rural communities. This audit will assess whether TAFE NSW is effectively managing th

Open for contribution

Actions for Responses to homelessness

Responses to homelessness

Community Services
Justice
Internal controls and governance
Management and administration
Project management
Service delivery
Shared services and collaboration
Workforce and capability

Efforts to address homelessness in NSW are guided by the NSW Homelessness Strategy 2018-23. This Strategy aims to facilitate collaboration between the Government sector, non-government organisations and the community to reduce the impact of homelessness on individuals and improve outcomes for people and families. The 2018–19 Budget commits $1.0 billion for homelessness services over the next four years. Under the NSW COVID-19 Stage 2 stimulus, the NSW Go

Planned

Actions for Compliance review: Cybersecurity

Compliance review: Cybersecurity

Community Services
Education
Environment
Finance
Health
Justice
Local Government
Planning
Premier and Cabinet
Industry
Transport
Treasury
Whole of Government
Cyber security
Information technology
Risk

In February 2019 the Department of Finance, Services and Innovation launched the NSW Cyber Security Policy to ensure all NSW Government Departments and Public Service Agencies are managing cyber security risks to their information and systems. The policy mandates a number of requirements that are a minimum that all agencies must implement. In addition agencies must assess their level of cyber maturity. This audit will examine whether agencies are complyi

Planned

Actions for Provision of health services in custodial settings

Provision of health services in custodial settings

Health
Internal controls and governance
Management and administration
Project management
Service delivery
Workforce and capability

The Justice Health and Forensic Mental Health Network delivers health care to adults and young people in contact with the forensic mental health and criminal justice systems. The Network supports a highly vulnerable patient population across community, inpatient and custodial settings. Its patients can include people with many and complex health needs and significant increases in the adult custodial population may have placed additional demands on the de

Planned

Actions for Security and privacy of patient information

Security and privacy of patient information

Health
Cyber security
Information technology
Internal controls and governance
Management and administration
Risk

Local Health Districts manage large volumes of private patient information and have their own systems for data management with differing approaches to data protection. Clinicians in busy hospital environments require timely access to data and systems to effectively treat patients. Increased accessibility may in turn increase the risk of poor data and system security practices. Recent experience in other jurisdictions has also demonstrated that operationa