Refine search Expand filter

Reports

Published

Actions for Volume Six 2015 Transport

Volume Six 2015 Transport

Transport
Information technology
Internal controls and governance
Project management
Risk

Public transport revenue decreased by 2.7 per cent despite a fare increase and increased patronage. Twenty-five per cent of all Opal trips (over 74 million) were free, including 47 per cent of trips on ferries, according to a report released today by the New South Wales Acting Auditor-General, Tony Whitfield. These trips were valued at $189 million.

Published

Actions for Volume Five 2015 Premier and Cabinet

Volume Five 2015 Premier and Cabinet

Premier and Cabinet
Asset valuation
Compliance
Cyber security
Financial reporting
Fraud
Information technology
Internal controls and governance
Procurement
Project management
Risk

Volume Five 2015 covered Premier and Cabinet agencies such as the Department of Premier and Cabinet, Office of Sport, Venues NSW, Barangaroo Delivery Authority and Infrastructure NSW.

Published

Actions for Activity based funding data quality

Activity based funding data quality

Health
Internal controls and governance
Management and administration

NSW Health has adequate arrangements to ensure that the data it uses for activity based funding is of reasonable quality. Activity Based Funding (ABF) represented 75 per cent of the funds provided to Local Health Districts (LHDs) and Speciality Health Networks in 2013-14.
 
For ABF to work it requires detailed information about patient activity in health services and costs of providing care.

 

Parliamentary reference - Report number #261 - released 4 November 2015

Published

Actions for Volume Four 2015 Treasury and State Finances

Volume Four 2015 Treasury and State Finances

Treasury
Whole of Government
Asset valuation
Compliance
Financial reporting
Internal controls and governance

For the third consecutive year, the General Government and Total State Sector Accounts received an unqualified auditor’s opinion following more than a decade of qualifications.
 
Errors in agencies’ financial statements and the Total State Sector Accounts were corrected as necessary to ensure compliance with Australian Accounting Standards and the requirements of the Public Finance and Audit Act 1983.
 
Improvements to year-end financial reporting processes have enabled the Audit Office to issue 229 audit opinions by 2 October 2015, compared to only 67 by the same time in 2011.

Published

Actions for Albert 'Tibby' Cotter Walkway

Albert 'Tibby' Cotter Walkway

Transport
Internal controls and governance
Procurement
Project management

On 17 September 2015, the Acting Auditor-General of New South Wales, Tony Whitfield, released a report on the Albert ‘Tibby’ Cotter Walkway which crosses over Anzac Parade in Moore Park. The Walkway’s primary function is to cater for event patrons in the precinct. Moore Park is listed on the State Heritage Register and is an open space specifically established to cater for public recreation.
 
Roads and Maritime Services (RMS) delivered the Walkway to an extremely tight timeframe. It was operational for the 2015 Cricket World Cup at the Sydney Cricket Ground as promised by the government. However, the World Cup deadline added substantially to the total cost of the Walkway, which is projected to be $38 million.
 
Transport for NSW and RMS could not provide evidence of a compelling economic or financial argument to support the construction of the Walkway or for the tight deadline. Also, the processes they adopted to provide assurance of the project’s value for money were not adequate.

 

Parliamentary reference - Report number #260 - released 17 September 2015

Published

Actions for Community Housing

Community Housing

Community Services
Infrastructure
Internal controls and governance
Management and administration
Procurement
Project management
Service delivery

On 16 September 2015 the NSW Acting Auditor-General, Tony Whitfield, released a report on community housing. The audit examines the Department of Family and Community Services’ transfer of public housing to non-government community housing providers.

The Department has worked collaboratively with community housing providers and industry groups to develop the community housing sector. Although there have been some delays, it has managed the transfer of public housing reasonably well and has improved the sustainability of the sector.

 

Parliamentary reference - Report number #259 - released 16 September 2015

Published

Actions for Sydney metropolitan bus contracts

Sydney metropolitan bus contracts

Transport
Internal controls and governance
Management and administration
Procurement
Project management
Service delivery

On 9 September 2015, the Acting Auditor-General of New South Wales, Tony Whitfield, released a report on Sydney Metropolitan Bus Service Contracts.
 
All scheduled bus services in the Sydney metropolitan area are provided under contracts with the public and private operators. The contracts allow Transport for NSW (TfNSW) to determine what bus services are provided and to whom. This audit assessed the effectiveness of TfNSW’s design and management of these contracts.
 
Bus services provided under the Sydney Metropolitan Bus Service Contracts have largely been effective and efficient. Operators are mostly meeting their key performance indicators. Customer satisfaction is better than under the previous contracts and improving, patronage is increasing, and the unit costs of providing services are now lower than under the previous contracts. 
 
However, punctuality remains a problem. Private operators are mostly starting their trips on time, but rarely meeting their mid and end-of-trip targets. State Transit Authority’s (STA) punctuality is improving but is worse than private operators, and other areas of performance are generally below private operators.
 
The current situation is a substantial improvement over what we found in our 2010 audit on the previous contracts.

 

Parliamentary reference - Report number #258 - released 9 September 2015

Published

Actions for Transferring out-of-home care to non-government organisations

Transferring out-of-home care to non-government organisations

Community Services
Internal controls and governance
Management and administration
Procurement
Project management
Service delivery

The audit assessed how well the Department of Family and Community Services has transferred the management of children in out-of-home care to non-government organisations (NGOs).
 
The Department has put considerable effort into developing the out-of-home care sector and is progressing well towards its goal of transferring all children in statutory care to NGOs. Since 2011, the number of children with an accredited NGO has more than doubled. This is a positive outcome as children are more likely to receive quality care because these providers meet NSW standards for outof-home care.
 
However, it is difficult to assess whether overall outcomes for children in care have improved. This is because the Department has yet to determine what wellbeing outcomes it wants to achieve, such as improvements in a child’s health, education and welfare. The Department is currently developing a quality assurance framework which will include such outcomes. We also found that the number of children in care returned to their birth family has declined, and the number of adoptions has remained relatively unchanged.

 

Parliamentary reference - Report number #257 - released 2 September 2015

Published

Actions for Identifying productivity in the public sector

Identifying productivity in the public sector

Health
Education
Community Services
Transport
Justice
Treasury
Whole of Government
Internal controls and governance
Management and administration

This report examines selected areas of government activity to see if sufficient information was available to identify and assess changes in productivity. The areas examined were primary and secondary school public education, acute inpatient care in NSW public hospitals, CityRail, the NSW Police Force, and the NSW Local Court.

Productivity is commonly defined as the amount of output per unit of input.

 

Parliamentary reference - Report number #256 - released 16 July 2015

Published

Actions for Efficiency and effectiveness in tax collection

Efficiency and effectiveness in tax collection

Finance
Internal controls and governance
Management and administration

This performance audit looked at whether the Office of State Revenue was effective in collecting as much tax as it should, and at the lowest cost to the government. 
 
The Office of State Revenue (OSR) plays a crucial role in collecting revenue for NSW Government. About one-third of the money spent on services like our public schools and public hospitals is collected by OSR. This is through NSW Government taxes like stamp duty on real estate and payroll tax.

 

Parliamentary reference - Report number #255 - released 25 June 2015