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Reports

Search filters applied: 1998 AND information technology .

Published

Actions for Planning statewide services

Planning statewide services

Health
Information technology
Management and administration
Service delivery
Shared services and collaboration

The Audit Office is of the view that: there is no system wide plan for the location of emergency departments. This function is undertaken by each Area Health Service coordination between the Department and the NSW Ambulance Service could be improved in aspects such as the collocation of facilities and direct communications between ambulances and emergency departments there is no policy framework that recognises the increasing role and impact

Published

Actions for Police response to fraud

Police response to fraud

Justice
Fraud
Information technology
Management and administration
Service delivery
Workforce and capability

This audit was initiated following concerns expressed by the Department of Agriculture about the Police’s handling of a suspected fraud that it had first reported in 1996. The Department’s main concern related to the long delays before a full Police investigation took place. Nevertheless, the current review highlighted a number of areas that, in the opinion of The Audit Office, require closer examination and resolution by the Police Service in implement

Published

Actions for The levying and collection of Land Tax

The levying and collection of Land Tax

Treasury
Information technology
Management and administration
Service delivery

Land tax has a significantly higher cost to collection ratio than other State taxes. In part this is because of its design. But there are opportunities to reduce collection costs within current policy constraints. The Office of State Revenue (OSR) has been actively pursuing better practice initiatives for some time and a substantial range of improvements has been made. OSR is continuing these efforts. However, inadequate systems and continued difficultie