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Reports

Published

Actions for Waiting Times for Elective Surgery in Public Hospitals

Waiting Times for Elective Surgery in Public Hospitals

Health
Information technology
Internal controls and governance
Management and administration
Service delivery

We recognise that managing waiting times is a difficult and complex task. Waiting times are influenced by many factors, some of which are outside the control of NSW Health. There are, however, steps which NSW Health could, and should, take to ensure that the processes to manage waiting times are efficient and effective. By all measures used by NSW Health, patients are waiting longer for elective treatment today than six or seven years ago. In March 2003 patients admitted to elective medical or surgical treatment had waited, on average, 1.8 months, whereas in March 1997 they would have waited on average 1.1 months.

 

Parliamentary reference - Report number #116 - released 18 September 2003

Published

Actions for Dealing with Unlicensed and Unregistered Driving

Dealing with Unlicensed and Unregistered Driving

Justice
Transport
Information technology
Regulation
Shared services and collaboration

In our opinion there are inadequacies in the current arrangements for detecting unauthorised driving. For example better information is needed on the extent of unlicensed driving. This may require giving the NSW Police power to conduct random licence and registration checks. In addition, there are technological and legal constraints to the efficient and effective detection of unauthorised driving.

 

Parliamentary reference - Report number #115 - released 4 September 2003

Published

Actions for Delivering Services Online

Delivering Services Online

Transport
Information technology
Internal controls and governance
Service delivery
Shared services and collaboration

A staged, systematic and careful approach and extensive business re-engineering effort underpinned the Roads and Traffic Authority's (RTA) steady progress in providing customers with a range of reliable and secure online registration services. The RTA’s consistent and disciplined pursuit of new and challenging e-business opportunities is commendable.

 

Parliamentary reference - Report number #111 - released 11 June 2003

Published

Actions for Using computers in schools for teaching and learning

Using computers in schools for teaching and learning

Education
Information technology
Infrastructure
Management and administration
Workforce and capability

Realisation of the Government’s objectives for integrating computers into the school environment is a major change that will take some time to achieve. The logistics of equipping schools with computers and making them operational have been approached energetically by the Department. Four years into the Computers in Schools Program, student and teacher access to computer hardware, software and the Internet is now substantially greater and teachers are now better placed to integrate computers into teaching and learning. But while much has been achieved there are significant challenges that still remain.

 

Parliamentary reference - Report number #73 - released 7 June 2000