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Published

Actions for Helping older people access a residential aged care facility

Helping older people access a residential aged care facility

Health
Community Services
Compliance
Internal controls and governance
Management and administration
Risk
Service delivery
Shared services and collaboration
Workforce and capability

Assessment processes for older people needing to go to an Residential Aged Care Facility (RACF) vary depending on the processes of the Aged Care Assessement Teams (ACAT) they see and whether or not they are in hospital. The data collected on ACAT performance was significantly revised during 2004 making comparisons with subsequent years problematic. ACATs have more responsibilities than assessing older people for residential care. It is not clear whether they have sufficient resources for this additional workload.

 

Parliamentary reference - Report number #160 - released 5 December 2006

Published

Actions for Fraud control improvement kit: Meeting your fraud control obligations

Fraud control improvement kit: Meeting your fraud control obligations

Whole of Government
Fraud
Internal controls and governance
Management and administration

Fraud risks, and fraud control obligations, are growing at a rate which demands that more be done.  Our 2005 report showed that still only 50 per cent of NSW public sector organisations had achieved an adequate level of performance in developing and implementing a fraud control strategy.  In response to this, our 2005 report provided a range of recommendations for improving fraud control and urged that fraud control become a key item for attention by audit committees.

We recognise that organisations need a simple and effective way to review and monitor how effectively they are implementing fraud control strategies.  This kit has been developed for precisely that purpose.  Its development reflects an extended period of consultation, focus-group review and pilot-testing to ensure that that the kit is simple to use, practical and flexible.  The kit assists organisations to meet their fraud control obligations in a cost-effective manner, tailored to their situation and based on risk.

 

Parliamentary reference - Report number #156 - released 20 July 2006

Published

Actions for Environmental impact assessment of major projects in NSW

Environmental impact assessment of major projects in NSW

Environment
Management and administration
Regulation
Service delivery

The Audit Office is of the opinion that the basis for environmental impact assessment of major projects in NSW is sound. The key concept of 'environmental significance' is well defined. The system is closely specified. The Department of Urban Affairs and Planning (DUAP) leads a whole-of-government approach to environmental impact assessment and its assessments are comprehensive. However, the Audit Office considers that there are opportunities for improvement by more actively managing the participants and the performance of the environmental impact assessment system. DUAP needs to strengthen its internal documentation and must ensure the public have greater involvement.

 

Parliamentary reference - Report number #92 - released 28 November 2001

Published

Actions for Controlling and reducing pollution from industry

Controlling and reducing pollution from industry

Planning
Environment
Compliance
Management and administration
Regulation

The regulatory framework introduced under the Protection of the Environment Operations Act 1997, along with other initiatives progressively being implemented by the Environment Protection Authority (EPA), should enhance the overall effectiveness of environment protection in NSW. The Audit Office is of the opinion that the framework is consistent with best practice and once fully implemented, should contribute to the achievement of further improvements in the environmental performance of industry.

However while the legislative framework supports best practice in regulation and enforcement, there are a number of issues which limit the effectiveness of the reforms. Some of the problems, such as the quality of licences and the effectiveness of compliance activities, have been identified by the EPA and may be addressed through recent initiatives.

 

Parliamentary reference - Report number #82 - released 18 April 2001

Published

Actions for Police response to fraud

Police response to fraud

Justice
Fraud
Information technology
Management and administration
Service delivery
Workforce and capability

This audit was initiated following concerns expressed by the Department of Agriculture about the Police’s handling of a suspected fraud that it had first reported in 1996. The Department’s main concern related to the long delays before a full Police investigation took place.

Nevertheless, the current review highlighted a number of areas that, in the opinion of The Audit Office, require closer examination and resolution by the Police Service in implementing their changes. This report highlights those areas and provides recommendations for the Police to consider in its implementation of its reforms. Key areas requiring attention include: service standards are not clearly defined for the police response to fraud, without which it is difficult to ensure that police objectives and public expectations are met; restrictive employment arrangements which limit management’s ability to obtain the appropriate mix of people with skills to investigate fraud and inadequate information systems to support operational, tactical and strategic decision-making.

 

Parliamentary reference - Report number #53 - released 14 October 1998

Published

Actions for Status on the implementation of fraud control strategies on board: Guide to better practice for Public Sector governing and advisory boards

Status on the implementation of fraud control strategies on board: Guide to better practice for Public Sector governing and advisory boards

Whole of Government
Fraud
Management and administration

Fraud control in the NSW public sector needs to be better. Some agencies have approached the issue with vigour and initiative, and improvement since 1993 is evident in the major audit clients of The Audit Office. However, the overall achievement of NSW agencies in implementing fraud control strategies leaves much room for improvement.

There is a need for stricter requirements, better monitoring and improved central support to ensure that fraud control is properly addressed. This Report makes some suggestions in this regard, and highlights some issues for further research and guidance. There is a need to change management perceptions on the issue of fraud control. To this end, The Audit Office fully supports recent initiatives by the Chief Executives Committee (in constituting an Ethics Working Party) and NSW Treasury (in seeking to introduce a risk management approach to the public sector). These initiatives place fraud control into a broader context of effective ethical management, which is where it belongs.

 

Parliamentary reference - Report number #48 - released 25 March 1998