Overall, we found there have been some improvements in the quality of annual reports since 2000. Most agencies now report key outcomes and results, provide performance data and trends and employ both qualitative and quantitative measures of performance. However, there was considerable variation in the quality of performance information in annual reports. Some agencies still focus on reporting activities and projects rather than outcomes and results. And agencies still face major challenges in producing a balanced report. Few agencies used performance targets, declared or discussed setbacks, linked costs to results or provided benchmark comparisons.

Parliamentary reference - Report number #118 - released 1 October 2003

The Northside Storage Tunnel was the first major public sector construction project using an alliance approach. In our opinion, the outcome of the project suggests that an alliance approach, when applied to a suitable project and managed appropriately, can support positive project outcomes. And in many respects the Alliance worked well. There are, however, a number of issues that we believe need to be addressed for future alliances.

Parliamentary reference - Report number #113 - released 24 July 2003