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Actions for The Cross City Tunnel Project
In our opinion the Government’s ‘no net cost to government’ requirement was a legitimate (but not the only possible) basis for the tunnel bid process. The Government was entitled to decide that tunnel users meet the tunnel costs. Structuring the bid process on the basis of an upfront reimbursement of costs incurred (or to be incurred) by the Roads and Traffic Authority (RTA) was therefore appropriate. In our opinion, however, the Government, Treasury an
Actions for Service NSW's handling of personal information
This audit will assess how effectively Service NSW handles personal customer and business information to ensure its privacy. We will address the audit objective with the following audit criteria: Does Service NSW have processes and governance in place to identify and manage risks to the privacy of personal customer and business information? Does Service NSW have policies, processes and systems in place that support the effective handling of personal c
Actions for Compliance review: Cybersecurity
In February 2019 the Department of Finance, Services and Innovation launched the NSW Cyber Security Policy to ensure all NSW Government Departments and Public Service Agencies are managing cyber security risks to their information and systems. The policy mandates a number of requirements that are a minimum that all agencies must implement. In addition agencies must assess their level of cyber maturity. This audit will examine whether agencies are complyi
Actions for Central Agencies 2020
This audit will analyse the key observations and findings from the most recent financial statement audits of agencies in the Treasury, Premier and Cabinet, and Customer Service clusters.
Actions for Advice on major decisions
The public service is responsible for providing accurate, evidence-based, and impartial advice to government, and implementing government’s commitments in a responsive and professional manner. Quality advice from the public service is required to support good decision making. This audit may examine 2-3 major decisions to determine whether the advice provided meets good practice standards. It will also assess the effectiveness of the whole of government