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Reports

Search filters applied: planning, premier and cabinet, transport AND 2020, 2006 .

Published

Actions for Train station crowding

Train station crowding

Transport
Management and administration
Risk
Service delivery
Workforce and capability

Sydney Trains patronage has increased by close to 34 per cent over the last five years, and Transport for NSW (TfNSW) expects the growth in patronage to continue over the next 30 years. As patronage increases there are more passengers entering and exiting stations, moving within stations to change services, and waiting on platforms. As a result, some Sydney metropolitan train stations are becoming increasingly crowded. There are three main causes of sta

Published

Actions for Integrity of data in the Births, Deaths and Marriages Register

Integrity of data in the Births, Deaths and Marriages Register

Justice
Premier and Cabinet
Whole of Government
Cyber security
Fraud
Information technology
Internal controls and governance
Management and administration

This report outlines whether the Department of Customer Service (the department) has effective controls in place to ensure the integrity of data in the Births, Deaths and Marriages Register (the register), and to prevent unauthorised access and misuse. The audit found that the department has processes in place to ensure that the information entered in the register is accurate and that any changes to it are validated. Although there are controls in place

Published

Actions for Condition of State Roads

Condition of State Roads

Transport
Infrastructure
Internal controls and governance
Management and administration
Procurement
Project management
Service delivery

The Roads and Traffic Authority (RTA) has improved the overall surface condition of State Roads in the last decade. Country road surfaces are now generally much better. Ride quality has improved and cracking has been reduced. The RTA has also achieved a substantial reduction in the number of structurally deficient bridges over the same period.  Despite a significant increase in the State’s contribution to maintenance since 1999-2000, the RTA has deferre

Published

Actions for The Cross City Tunnel Project

The Cross City Tunnel Project

Transport
Treasury
Premier and Cabinet
Planning
Environment
Infrastructure
Management and administration
Procurement
Project management
Risk

In our opinion the Government’s ‘no net cost to government’ requirement was a legitimate (but not the only possible) basis for the tunnel bid process. The Government was entitled to decide that tunnel users meet the tunnel costs. Structuring the bid process on the basis of an upfront reimbursement of costs incurred (or to be incurred) by the Roads and Traffic Authority (RTA) was therefore appropriate. In our opinion, however, the Government, Treasury an

Published

Actions for Fare evasion on public transport: Follow-up audit

Fare evasion on public transport: Follow-up audit

Transport
Finance
Management and administration

The overall level of fare evasion is now lower, and the revenue forgone much less, than in 2000. The estimation of fare evasion, detection of fare evasion and management of fare compliance by RailCorp, State Transit and Sydney Ferries has improved, although Sydney Ferries needs to improve further. However, only one in four fines for fare evasion are paid within 12 months. This is worse than in 2000. And the number of frequent fare evaders has almost tre

Published

Actions for Agencies working together to improve services

Agencies working together to improve services

Premier and Cabinet
Treasury
Justice
Transport
Education
Internal controls and governance
Service delivery
Shared services and collaboration

In the cases we examined, we found that agencies working together can improve services or results. However, the changes were not always as great as anticipated or had not reached maximum potential. Establishing the right governance framework and accountability requirements between partners at the start of the project is critical to success. And joint responsibility requires new funding and reporting arrangements to be developed.   Parliamentary referen

In progress

Actions for Financial arrangements and management practices of integrity agencies

Financial arrangements and management practices of integrity agencies

Premier and Cabinet
Management and administration

This audit will assess the effectiveness of the financial arrangements and management practices in four integrity agencies: the Independent Commission Against Corruption, the Law Enforcement Conduct Commission, the NSW Ombudsman, and the NSW Electoral Commission. It will also consider the roles of the Department of Premier and Cabinet and NSW Treasury in these processes. This will include assessing: how the integrity agencies assess the funding requir

In progress

Actions for CBD and South East Light Rail – follow up audit

CBD and South East Light Rail – follow up audit

Transport
Compliance
Financial reporting
Infrastructure
Internal controls and governance
Management and administration
Procurement
Project management
Risk
Service delivery

The CBD and South East Light Rail (CSELR) project is a light rail service that connects the Sydney CBD to Kingsford and Randwick. First passenger services commenced in December 2019. We conducted a performance audit of the CSELR project in 2016. This audit will assess whether Transport for NSW has effectively updated and consolidated information about project costs and benefits, and whether Transport for NSW has implemented the recommendations of the pre

Open for contribution

Actions for WestConnex: Changes since 2014

WestConnex: Changes since 2014

Transport
Compliance
Financial reporting
Infrastructure
Internal controls and governance
Management and administration
Procurement
Project management
Risk
Service delivery

The WestConnex project is a motorway project that will link the M4 and M5 motorways with 33km of new motorway tunnels in Sydney. We conducted a performance audit of the WestConnex business case review process in 2014. Since then, the scope and projects included in WestConnex have changed. This audit will assess whether Transport for NSW and Infrastructure NSW effectively assessed and justified major scope changes to the WestConnex project since December

Open for contribution

Actions for Waste levy and grants for waste infrastructure

Waste levy and grants for waste infrastructure

Planning
Industry
Compliance
Financial reporting
Internal controls and governance
Management and administration
Project management
Service delivery

The NSW Waste Avoidance and Resource Recovery Strategy 2014–21 (WARR) is a framework for waste management in New South Wales. This audit will assess the effectiveness of the NSW Government in minimising waste sent to landfill and increasing recycling rates. It will focus on two key initiatives within the government’s WARR strategy, the waste levy and grants for waste infrastructure for the financial years 2014-15 to 2018-19. Contributions close 31 May