Reports
Actions for Service NSW's handling of personal information
Service NSW's handling of personal information
The Auditor-General for New South Wales, Margaret Crawford, released a report today examining the effectiveness of Service NSW’s handling of customers’ personal information to ensure its privacy. The audit found that Service NSW is not effectively handling personal customer and business information to ensure its privacy. Service NSW continues to use business processes that pose a risk to the privacy of personal information. This includes the routine ema
Actions for Transport 2020
Transport 2020
1. Financial Reporting Audit opinion Unmodified audit opinions issued for the financial statements of all Transport cluster entities. Quality and timeliness of financial reporting All cluster agencies met the statutory deadlines for completing the early close and submitting the financial statements. Transport cluster agencies continued to experience some challenges with accounting for land and infrastructur
Actions for Planning, Industry and Environment 2020
Planning, Industry and Environment 2020
This report analyses the results of our audits of financial statements of the Planning, Industry and Environment cluster agencies for the year ended 30 June 2020. The table below summarises our key observations. 1. Financial reporting Audit opinions There are 45 separate entities in the cluster. Unqualified audit opinions were issued for 38 cluster agencies' 30 June 2020 financial statements audits. Four fina
Actions for Internal controls and governance 2020
Internal controls and governance 2020
The Auditor-General for New South Wales, Margaret Crawford today released her report on the findings and recommendations from the 2019–20 financial audits that relate to internal controls and governance at 40 of the largest agencies in the NSW public sector. The bushfire and flood emergencies and the COVID‑19 pandemic continue to have a significant impact on the people and public sector of New South Wales. The scale of the government response
Actions for Integrity of data in the Births, Deaths and Marriages Register
Integrity of data in the Births, Deaths and Marriages Register
This report outlines whether the Department of Customer Service (the department) has effective controls in place to ensure the integrity of data in the Births, Deaths and Marriages Register (the register), and to prevent unauthorised access and misuse. The audit found that the department has processes in place to ensure that the information entered in the register is accurate and that any changes to it are validated. Although there are controls in place
Actions for Volume Fourteen 2014 Focusing on Trade and Investment
Volume Fourteen 2014 Focusing on Trade and Investment
There are 63 agencies in the DTIRIS cluster. These agencies include nine electricity and eight water agencies that were reported in the NSW Auditor-General’s report to Parliament Volume Five 2014 on 11 November 2014. Commentary in this volume is on the remaining 46 DTIRIS cluster agencies. The findings found the quality of financial statements in the trade and investment cluster needs to improve.
Actions for Volume Eleven 2014 Focusing on Planning and Environment
Volume Eleven 2014 Focusing on Planning and Environment
The quality of financial reporting in the planning and environment cluster continues to improve with fewer reported misstatements over the last two years. The financial statements of all agencies within this cluster received unqualified audit opinions, except for one small agency where the audit is incomplete. Many cluster agencies’ actual revenues, expenses, assets and liabilities varied from budget by more than five per cent, suggesting financial manag
Actions for Volume Seven 2014 Focusing on Transport
Volume Seven 2014 Focusing on Transport
All agencies in transport cluster received unqualified audit opinions for the year ended 30 June 2014. The quality of financial reporting continues to improve with the number of misstatements identified during audits falling for the fifth year in a row.
Actions for Volume Six 2014 focusing on Premier and Cabinet
Volume Six 2014 focusing on Premier and Cabinet
All agencies in the NSW Premier and Cabinet cluster received unqualified audit opinions for the year ended 30 June 2014. Overall financial reporting has improved. Agencies submitted their financial statements earlier than last year and for the third year in a row there has been a reduction in the number of misstatements identified during audits.
Actions for Volume Five 2014 Focusing on Electricity and Water
Volume Five 2014 Focusing on Electricity and Water
In 2013-14, the NSW Government electricity businesses generated $9 billion in revenue ($9.6 billion during 2012-13) and achieved a combined net profit after tax of $1.5 billion ($1.6 billion). The combined profit after tax for NSW Distributors was $1.2 billion in 2013-14 down from $1.3 billion in 2012-13. The Distributors’ revenues decreased by $205 million to $6.8 billion in 2013-14, largely due to lower consumption by customers associated with milder w