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Reports

Search filters applied: premier and cabinet, whole of government AND 2020, 2011 AND service delivery .

Published

Actions for Solar Bonus Scheme

Solar Bonus Scheme

Premier and Cabinet
Compliance
Infrastructure
Management and administration
Project management
Regulation
Risk
Service delivery

A NSW Auditor General’s Report has found that the NSW Government and its agencies grossly underestimated the cost and number of people that would install systems under the Solar Bonus Scheme. By October 2010, the estimated cost of the Scheme, if it continued the way it was going, would have reached $3.988 billion. More than ten times the original estimate of $362 million. In response to the increased cost, the gross tariff for new applicants was reduced

Published

Actions for Two Ways Together - NSW Aboriginal Affairs Plan

Two Ways Together - NSW Aboriginal Affairs Plan

Community Services
Premier and Cabinet
Internal controls and governance
Management and administration
Project management
Service delivery

To date the Two Ways Together Plan (the Plan) has not delivered the improvement in overall outcomes for Aboriginal people that was intended. Stronger partnerships between the government and Aboriginal people are only beginning to emerge. The disadvantage still experienced by some of the estimated 160,000 Aboriginal people in NSW is substantial. For example, the unemployment rate for Aboriginal people is at least three times higher than the rate for all N

In progress

Actions for Service NSW's handling of personal information

Service NSW's handling of personal information

Premier and Cabinet
Finance
Compliance
Cyber security
Fraud
Information technology
Internal controls and governance
Management and administration
Risk
Service delivery

This audit will assess how effectively Service NSW handles personal customer and business information to ensure its privacy. We will address the audit objective with the following audit criteria: Does Service NSW have processes and governance in place to identify and manage risks to the privacy of personal customer and business information? Does Service NSW have policies, processes and systems in place that support the effective handling of personal c

In progress

Actions for Water security: regional town water infrastructure

Water security: regional town water infrastructure

Whole of Government
Compliance
Infrastructure
Internal controls and governance
Management and administration
Regulation
Service delivery

Safe and secure water is essential to the social and economic health of communities, and to protect our environmental and cultural heritage. The climate in NSW is predicted to become hotter and drier, while our demand for water will grow and change. Ensuring we have right water and sewer infrastructure in regional NSW is therefore critical. The Department of Planning, Industry and Environment is the primary regulator and a significant infrastructure fun

Planned

Actions for Coordination of emergency responses

Coordination of emergency responses

Premier and Cabinet
Cross-agency collaboration
Management and administration
Project management
Service delivery
Shared services and collaboration

The 2019–20 bushfire emergencies, and the COVID-19 pandemic have had a significant impact on the people and public sector of New South Wales. The scale of government responses to both events has also been significant and has encompassed a wide range of activities, service delivery, governance and policy. Significant resources have been directed for emergency responses, and in assisting rebuilding and economic recovery. Some systems and processes have cha

Planned

Actions for Business continuity and disaster recovery planning

Business continuity and disaster recovery planning

Local Government
Whole of Government
Management and administration
Project management
Service delivery

Business continuity and disaster recovery planning assists organisations to prepare for and ensure they can respond to an incident or crisis. This includes natural disasters and pandemic events like COVID-19. Ideally, business continuity plans would ensure organisations are prepared to respond effectively to the impact of incidents or crises on a wide range of areas including service delivery, safety and availability of staff, availability of IT and othe

Planned

Actions for Investment in regional development

Investment in regional development

Whole of Government
Compliance
Internal controls and governance
Management and administration
Project management
Service delivery

In 2017, the NSW Government announced a Regional Development Framework which provides a scaffold for better coordination, decision making and effort on the ground. The NSW Government recognised the need to be more strategic and better coordinated if it is to make a difference, particularly in addressing some of the serious issues facing regional NSW such as pockets of youth unemployment, social disadvantage, changing economic opportunities and increased

Planned

Actions for Implementation of public inquiry recommendations

Implementation of public inquiry recommendations

Community Services
Justice
Whole of Government
Compliance
Internal controls and governance
Management and administration
Project management
Service delivery

There are many public inquiries and reviews into the government’s policy decisions and administration every year. Key sources of public inquiries and reviews include parliamentary committees, the Coroner, the Ombudsman, ICAC, the Law Enforcement Conduct Commission and the Auditor-General. Other sources include statutory reviews of legislation, other reviews that the government has elected to make public and, more infrequently, special commissions of inqu

Planned

Actions for Advice on major decisions: redevelopment of the Sydney Football Stadium

Advice on major decisions: redevelopment of the Sydney Football Stadium

Premier and Cabinet
Asset valuation
Compliance
Financial reporting
Infrastructure
Internal controls and governance
Management and administration
Procurement
Project management
Service delivery
Shared services and collaboration
Workforce and capability

The NSW Government makes decisions that involve the spending of significant sums, and that have substantial impacts on citizens. This audit will focus on the advice provided for the redevelopment of the Sydney Football Stadium. This audit may examine the adequacy of planning and risk management approaches and whether these: were informed by appropriate and robust departmental advice complied with relevant procurement and assurance frameworks.

Planned

Actions for Machinery of Government changes

Machinery of Government changes

Premier and Cabinet
Internal controls and governance
Management and administration
Service delivery

In April 2019, after the NSW State election, the Premier introduced changes to the structure of NSW Government agencies (known as Machinery of Government changes). These changes included the consolidation of government agencies into a structure of eight clusters. This audit will consider issues such as whether the 2019 Machinery of Government changes achieved their effectiveness and efficiency goals and improved public sector administration.