Reports
Actions for Driver vehicle system
Driver vehicle system
What this report is aboutTransport for NSW (TfNSW) uses the Driver vehicle System (DRIVES) to support its regulatory functions. The system covers over 6.2 million driver licences and over seven million vehicle registrations.DRIVES first went live in 1991 and has been significantly extended and updated since, though is still based around the same core system. The system is at end of life but has become an important service for Service NSW and the NSW Poli
Actions for Transport 2023
Transport 2023
What this report is about Result of the Transport portfolio of agencies' financial statement audits for the year ended 30 June 2023. The audit found Unqualified audit opinions were issued for all Transport portfolio agencies. An 'emphasis of matter' paragraph was included in the Transport Asset Holding Entity of New South Wales' (TAHE) independent auditor's report, which draws attention to management's disclosure regarding proposed changes to TAHE's
Actions for Procurement of services for the Park'nPay app
Procurement of services for the Park'nPay app
What this report is about The report assesses whether the Department of Customer Service (the department) complied with legislation and NSW government policy when it directly negotiated with Duncan Solutions to procure backend services relating to the Park'nPay app. The Park'nPay app, developed by the department, enables users to locate and pay for parking remotely using their smart mobile device. The audit found The department failed to establish th
Actions for Regional road safety
Regional road safety
What this report is about Around one-third of the state’s population lives in regional NSW, but deaths on regional roads make up around two-thirds of the state’s road toll. Transport for NSW (TfNSW) is responsible for managing road safety outcomes across the NSW road network. This audit assessed the effectiveness of TfNSW’s delivery of road safety strategies, plans and policies in regional areas. The NSW Road Safety Action Plan 2022–2026 has the state
Actions for Local Government 2023
Local Government 2023
This report will bring together findings and recommendations from our 2022–23 financial audits of local councils. It will comment on financial reporting and performance, internal controls and governance, and areas of interest that are in focus during the conduct of our audits.
Actions for Road asset management in local government
Road asset management in local government
New South Wales has over 180,000 km of roads across its network. Local councils manage over 85% of these roads. This audit will consider how effectively three councils are managing their road assets. The audit will examine whether the selected councils have a strategic framework in place for road assets, have effective data and systems for managing road assets and whether they manage their road assets in line with planned service levels and quality outc
Actions for Bus contracts
Bus contracts
Transport for NSW enters into contracts private companies to operate bus services. This performance audit will assess the effectiveness of bus service contract planning, management, and enforcement. It will examine whether contracting has delivered the expected improvements in bus services for citizens, and whether Transport for NSW is effectively managing private operator performance, utilising data analytics.
Actions for Rail rollingstock procurement
Rail rollingstock procurement
NSW transport agencies have been acquiring rollingstock for the new inner-city fleet, regional fleet and for Metro rail, with individual contracts with the private sector valued more than $2 billion. In this audit we will assess the effectiveness of agencies in planning and management the procurement of rollingstock, as well as value-for-money. We will also consider if lessons learnt from the Tangara and Millennium train acquisitions has been put into p
Actions for State heritage assets
State heritage assets
This audit assessed how effectively the Department of Planning and Environment (Heritage NSW) is overseeing and administering heritage assets of state significance. Heritage that is rare, exceptional or outstanding to New South Wales may be listed on the State Heritage Register under the Heritage Act 1977. This provides assets with legal recognition and protection. Places, buildings, works, relics, objects and precincts ca
Actions for Financial Management and Governance in MidCoast Council
Financial Management and Governance in MidCoast Council
Introduction The Auditor-General's financial and performance audits of local councils aim to improve financial management, governance and public accountability across the local government sector. Annual Local Government reports to Parliament have consistently highlighted risks and weaknesses across the sector in relation to financial management and governance. We will continue to focus on these matters as a priority area in our forward work program. W