Reports
Actions for Procurement of services for the Park'nPay app
Procurement of services for the Park'nPay app
What this report is about The report assesses whether the Department of Customer Service (the department) complied with legislation and NSW government policy when it directly negotiated with Duncan Solutions to procure backend services relating to the Park'nPay app. The Park'nPay app, developed by the department, enables users to locate and pay for parking remotely using their smart mobile device. The audit found The department failed to establish th
Actions for Local Government 2023
Local Government 2023
This report will bring together findings and recommendations from our 2022–23 financial audits of local councils. It will comment on financial reporting and performance, internal controls and governance, and areas of interest that are in focus during the conduct of our audits.
Actions for Road asset management in local government
Road asset management in local government
New South Wales has over 180,000 km of roads across its network. Local councils manage over 85% of these roads. This audit will consider how effectively three councils are managing their road assets. The audit will examine whether the selected councils have a strategic framework in place for road assets, have effective data and systems for managing road assets and whether they manage their road assets in line with planned service levels and quality outc
Actions for State heritage assets
State heritage assets
This audit assessed how effectively the Department of Planning and Environment (Heritage NSW) is overseeing and administering heritage assets of state significance. Heritage that is rare, exceptional or outstanding to New South Wales may be listed on the State Heritage Register under the Heritage Act 1977. This provides assets with legal recognition and protection. Places, buildings, works, relics, objects and precincts ca
Actions for Financial Management and Governance in MidCoast Council
Financial Management and Governance in MidCoast Council
Introduction The Auditor-General's financial and performance audits of local councils aim to improve financial management, governance and public accountability across the local government sector. Annual Local Government reports to Parliament have consistently highlighted risks and weaknesses across the sector in relation to financial management and governance. We will continue to focus on these matters as a priority area in our forward work program. W
Actions for Local Government 2022
Local Government 2022
This report is about Results of the local government sector financial statement audits for the year ended 30 June 2022. What we found Unqualified audit opinions were issued for 83 councils, 11 joint organisations and nine county councils' financial statements. The financial audits for two councils and two joint organisations are in progress due to accounting issues. Fifty-seven councils and joint organisations (2021: 41) required extensions to submi
Actions for Natural disasters
Natural disasters
What this report is about This report draws together the financial impact of natural disasters on agencies integral to the response and impact of natural disasters during 2021–22. What we found Over the 2021–22 financial year $1.4 billion from a budget of $1.9 billion was spent by the NSW Government in response to natural disasters. Total expenses were less than the budget due to underspend in the following areas: clean-up assistance, including co
Actions for Regulation and monitoring of local government
Regulation and monitoring of local government
The Office of Local Government (OLG) in the Department of Planning and Environment is responsible for strengthening the local government sector, including through its regulatory functions. This audit assessed whether the OLG is effectively monitoring and regulating the sector under the Local Government Act 1993. The audit covered: the effectiveness of departmental arrangements for the OLG to undertake its regulatory function
Actions for Planning and managing bushfire equipment
Planning and managing bushfire equipment
This audit assessed the effectiveness of the NSW Rural Fire Service (RFS) and local councils in planning and managing equipment for bushfire prevention, mitigation, and suppression. What we found The RFS has focused its fleet development activity on modernising and improving the safety of its firefighting fleet, and on the purchase of new firefighting aircraft. There is limited evidence that the RFS has undertaken strategic f
Actions for Cyber Security NSW: governance, roles, and responsibilities
Cyber Security NSW: governance, roles, and responsibilities
Cyber Security NSW is part of the Department of Customer Service, and aims to provide the NSW Government with an integrated approach to preventing and responding to cyber security threats. This audit assessed the effectiveness of Cyber Security NSW's arrangements in contributing to the NSW Government's commitments under the NSW Cyber Security Strategy, in particular, increasing the NSW Government's cyber resiliency. The audit a