Refine search Expand filter

Reports

Published

Actions for Follow-up audits: School accountability and improvement model and Management of Court waiting times

Follow-up audits: School accountability and improvement model and Management of Court waiting times

Justice
Education
Management and administration

Over 96 per cent of the audit recommendations made were accepted by the agencies. And more than half of these recommendations have been implemented. In addition, many of the problems identified in the 1999 audits have been addressed. For over 90 per cent of recommendations there has been some measurable change in practices or performance. In general, the approach taken by the agencies to monitor and report on the progress of implementation cou

Published

Actions for Follow-up audits: Police response to calls for assistance, The levying and collection of Land Tax and Coordination of bushfire fighting activities

Follow-up audits: Police response to calls for assistance, The levying and collection of Land Tax and Coordination of bushfire fighting activities

Justice
Finance
Management and administration
Service delivery

The acceptance of audit recommendations by agencies in the current review was high and represented 96 per cent of the recommendations made. In addition, half of the recommendations in the 1998 audits have been adequately addressed and for over 70 per cent of recommendations there has been some measurable change in practices or performance. But overall, most of these improvements have been incremental. And, for nearly one third of the recommend

Published

Actions for NSW Correctional Industries

NSW Correctional Industries

Justice
Management and administration
Service delivery

Correctional Industries (CIs) have come a long way in NSW.  CIs have grown to employ rates of inmates which rank amongst the highest in the world.  This is a commendable achievement by the Department. Whilst there are other notable achievements to date, the Audit Office believes that CIs have developed to a stage where they can, and should, tackle even more challenging issues. The audit is found that to optimise the development of in

Published

Actions for Controlling and reducing pollution from industry

Controlling and reducing pollution from industry

Planning
Environment
Compliance
Management and administration
Regulation

The regulatory framework introduced under the Protection of the Environment Operations Act 1997, along with other initiatives progressively being implemented by the Environment Protection Authority (EPA), should enhance the overall effectiveness of environment protection in NSW. The Audit Office is of the opinion that the framework is consistent with best practice and once fully implemented, should contribute to the achievement of further improvements in

Published

Actions for Planning for road maintenance

Planning for road maintenance

Transport
Infrastructure
Management and administration
Project management

The Audit Office is of the opinion that the RTA is taking positive steps in planning for road maintenance and in many instances follows better practice. There are, however, some important improvements which need to be implemented in order to enhance the efficiency and effectiveness of that function.   Parliamentary reference - Report number #69 - released 1 December 1999

Published

Actions for Enforcement of street parking

Enforcement of street parking

Justice
Management and administration
Regulation
Service delivery

The Audit Office is of the opinion that the arrangements for the enforcement of parking are not as efficient and effective as they could be and should be reviewed. Accountability of the enforcement role needs to be improved. Currently there is minimal monitoring of the success or otherwise of the enforcement function. There is a need to address and assign more closely the current responsibilities for enforcement arrangements between the Police Service a

Published

Actions for Complaints and review processes

Complaints and review processes

Justice
Management and administration
Service delivery

The Audit Office found no evidence that the Office of the Protective Commissioner (OPC) or the Office of the Public Guardian (OPG) decisions in respect of cases reviewed were flawed, but areas needing improvement were identified.  Currently there is no simple, inexpensive external appeal mechanism available to challenge or review decisions of OPC/OPG. Appeals are available to the Supreme Court. However, this seems to be widely regarded as intimidat

Published

Actions for Management of Court waiting times

Management of Court waiting times

Justice
Management and administration
Service delivery

The audit found that the court system in NSW does not possess a comprehensive management framework and, with some exception in relation to the District Court, there is a distinct lack of any reporting system in a management sense. There is little evidence of realistic objectives, forward plans, or clear definition of responsibilities for performance, and there have been few reviews of performance. There is no assessment of waiting time performance in rel