Many factors are contributing to the overcrowding of the NSW prison system. This is in turn putting pressure on operations in the courts, and could ultimately impact rates of reoffending.

The lack of capacity is impacting more than just the NSW prison system. Over the weekend of 31 October 2015 some inmates held by the NSW Police Force could not be brought before a court because of capacity shortages.

This was one of the findings reported in Volume Seven 2015 of the Auditor-General’s Report to Parliament, which covers law and order services provided by the NSW Police Force, Department of Justice, and NSW Trustee and Guardian.

Demand for emergency services increased by eight per cent, in response to 187,282 incidents during 2014-15. Total volunteer numbers have risen over the last three years by 2.4 per cent to 98,536, improving capacity to deal with such incidents. NSW Rural Fire Service had only five emergency declarations in 2014-15 compared to 48 the year before, resulting in natural disaster expenditure falling by $89.0 million.
 
Fire and Rescue NSW response time to incidents and NSW Rural Fire Service fire containment continue to improve.
 
These are some of the matters highlighted in Part 2 of Volume Seven 2015 of the Auditor-General’s Report to Parliament, which covers emergency services agencies.

Public transport revenue decreased by 2.7 per cent despite a fare increase and increased patronage. Twenty-five per cent of all Opal trips (over 74 million) were free, including 47 per cent of trips on ferries, according to a report released today by the New South Wales Acting Auditor-General, Tony Whitfield. These trips were valued at $189 million.

Volume Five 2015 covered Premier and Cabinet agencies such as the Department of Premier and Cabinet, Office of Sport, Venues NSW, Barangaroo Delivery Authority and Infrastructure NSW.

On 17 September 2015, the Acting Auditor-General of New South Wales, Tony Whitfield, released a report on the Albert ‘Tibby’ Cotter Walkway which crosses over Anzac Parade in Moore Park. The Walkway’s primary function is to cater for event patrons in the precinct. Moore Park is listed on the State Heritage Register and is an open space specifically established to cater for public recreation.
 
Roads and Maritime Services (RMS) delivered the Walkway to an extremely tight timeframe. It was operational for the 2015 Cricket World Cup at the Sydney Cricket Ground as promised by the government. However, the World Cup deadline added substantially to the total cost of the Walkway, which is projected to be $38 million.
 
Transport for NSW and RMS could not provide evidence of a compelling economic or financial argument to support the construction of the Walkway or for the tight deadline. Also, the processes they adopted to provide assurance of the project’s value for money were not adequate.

Parliamentary reference - Report number #260 - released 17 September 2015

On 9 September 2015, the Acting Auditor-General of New South Wales, Tony Whitfield, released a report on Sydney Metropolitan Bus Service Contracts.
 
All scheduled bus services in the Sydney metropolitan area are provided under contracts with the public and private operators. The contracts allow Transport for NSW (TfNSW) to determine what bus services are provided and to whom. This audit assessed the effectiveness of TfNSW’s design and management of these contracts.
 
Bus services provided under the Sydney Metropolitan Bus Service Contracts have largely been effective and efficient. Operators are mostly meeting their key performance indicators. Customer satisfaction is better than under the previous contracts and improving, patronage is increasing, and the unit costs of providing services are now lower than under the previous contracts. 
 
However, punctuality remains a problem. Private operators are mostly starting their trips on time, but rarely meeting their mid and end-of-trip targets. State Transit Authority’s (STA) punctuality is improving but is worse than private operators, and other areas of performance are generally below private operators.
 
The current situation is a substantial improvement over what we found in our 2010 audit on the previous contracts.

Parliamentary reference - Report number #258 - released 9 September 2015

This report examines selected areas of government activity to see if sufficient information was available to identify and assess changes in productivity. The areas examined were primary and secondary school public education, acute inpatient care in NSW public hospitals, CityRail, the NSW Police Force, and the NSW Local Court.

Productivity is commonly defined as the amount of output per unit of input.

Parliamentary reference - Report number #256 - released 16 July 2015

NSW Members of Parliament, when spending their additional entitlements, generally complied with the requirements of the Parliamentary Remuneration Tribunal’s Determination for the year ended 30 June 2014.

The Sydney Allowance and Member declarations about loyalty/incentive schemes continue to be the areas where members are most likely not to follow the Tribunal’s Determination.

NSW Government agencies have sound processes for implementing performance audit recommendations in Auditor-General’s Reports to Parliament. There are many cases of good practice. For example, some agencies formed a steering committee and developed a detailed plan to implement recommendations. Another incorporated the implementation of recommendations into both its business plan and the work plans of individual officers who were managing projects. Most agencies also used their Audit and Risk Committees to monitor recommendations.
 
We found some cases where agencies can improve how they coordinate actions to address recommendations. Most agencies were not revisiting these actions to determine whether they remain appropriate.

Parliamentary reference - Report number #254 - released 24 June 2015

The Government Advertising Act 2011 requires the Auditor-General to conduct an annual performance audit to check NSW Government agency compliance with the Act.

This audit focused on the Department of Premier and Cabinet’s (DPC) role in monitoring government agencies compliance with government advertising requirements, and examined advertising campaigns run by Destination NSW and the Sydney Opera House.

Parliamentary reference - Report number #253 - released 22 June 2015