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Reports

Search filters applied: justice, premier and cabinet, transport AND 2020, 2006 AND internal controls and governance .

Published

Actions for CBD and South East Light Rail: follow-up performance audit

CBD and South East Light Rail: follow-up performance audit

Transport
Infrastructure
Internal controls and governance
Management and administration
Procurement
Project management
Risk
Service delivery

The CBD and South East Light Rail is a 12 km light rail network for Sydney. It extends from Circular Quay along George Street to Central Station, through Surry Hills to Moore Park, then to Kensington and Kingsford via Anzac Parade and Randwick via Alison Road and High Street. Transport for NSW (TfNSW) is responsible for planning, procuring and delivering the Central Business District and South East Light Rail (CSELR) project. In December 2014, TfNSW ent

Published

Actions for Integrity of data in the Births, Deaths and Marriages Register

Integrity of data in the Births, Deaths and Marriages Register

Justice
Premier and Cabinet
Whole of Government
Cyber security
Fraud
Information technology
Internal controls and governance
Management and administration

This report outlines whether the Department of Customer Service (the department) has effective controls in place to ensure the integrity of data in the Births, Deaths and Marriages Register (the register), and to prevent unauthorised access and misuse. The audit found that the department has processes in place to ensure that the information entered in the register is accurate and that any changes to it are validated. Although there are controls in place

Published

Actions for Distributing Legal Aid in New South Wales

Distributing Legal Aid in New South Wales

Justice
Internal controls and governance
Management and administration
Service delivery
Shared services and collaboration
Workforce and capability

We found the Commission to be performing well in delivering legal aid services. It has maintained and expanded services despite funding pressures and increasing demand. Overall, we found the Commission’s practices of making people aware of legal issues and its services to be comprehensive. Communication is via brochures, telephone and internet. We also found its processing of applications for legal aid to be sound.   Parliamentary reference - Report nu

Published

Actions for Condition of State Roads

Condition of State Roads

Transport
Infrastructure
Internal controls and governance
Management and administration
Procurement
Project management
Service delivery

The Roads and Traffic Authority (RTA) has improved the overall surface condition of State Roads in the last decade. Country road surfaces are now generally much better. Ride quality has improved and cracking has been reduced. The RTA has also achieved a substantial reduction in the number of structurally deficient bridges over the same period.  Despite a significant increase in the State’s contribution to maintenance since 1999-2000, the RTA has deferre

Published

Actions for Agencies working together to improve services

Agencies working together to improve services

Premier and Cabinet
Treasury
Justice
Transport
Education
Internal controls and governance
Service delivery
Shared services and collaboration

In the cases we examined, we found that agencies working together can improve services or results. However, the changes were not always as great as anticipated or had not reached maximum potential. Establishing the right governance framework and accountability requirements between partners at the start of the project is critical to success. And joint responsibility requires new funding and reporting arrangements to be developed.   Parliamentary referen

In progress

Actions for Their Futures Matter

Their Futures Matter

Justice
Community Services
Compliance
Internal controls and governance
Management and administration
Service delivery
Shared services and collaboration

In 2016, the NSW Government announced funding of $190 million over four years to support the establishment of Their Futures Matter (TFM). TFM is a whole-of-government reform to deliver improved outcomes for vulnerable children, young people and their families. TFM aims to achieve this by transforming the way Human Services agencies interact with each other and support vulnerable families. The reform is supported by the Stronger Communities Investment uni

In progress

Actions for WestConnex: Changes since 2014

WestConnex: Changes since 2014

Transport
Compliance
Financial reporting
Infrastructure
Internal controls and governance
Management and administration
Procurement
Project management
Risk
Service delivery

The WestConnex project is a motorway project that will link the M4 and M5 motorways with 33km of new motorway tunnels in Sydney. We conducted a performance audit of the WestConnex business case review process in 2014. Since then, the scope and projects included in WestConnex have changed. This audit will assess whether Transport for NSW and Infrastructure NSW effectively assessed and justified major scope changes to the WestConnex project since December

Planned

Actions for Advice on major decisions

Advice on major decisions

Premier and Cabinet
Compliance
Financial reporting
Internal controls and governance
Management and administration
Procurement
Risk

The public service is responsible for providing accurate, evidence-based, and impartial advice to government, and implementing government’s commitments in a responsive and professional manner. Quality advice from the public service is required to support good decision making. This audit may examine 2-3 major decisions to determine whether the advice provided meets good practice standards. It will also assess the effectiveness of the whole of government

Planned

Actions for Accessing legal aid and community legal services

Accessing legal aid and community legal services

Justice
Compliance
Internal controls and governance
Management and administration
Service delivery
Workforce and capability

Legal Aid NSW and non-government community legal services (CLCs) provide legal assistance services across New South Wales to socially and economically disadvantaged people to improve access to justice and help people break the cycle of disadvantage. Legal Aid NSW operates through a network of 24 offices and 235 regular outreach locations. In August 2018, the NSW Government announced an increase in funding available for CLCs, with annual contributions exp