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Reports

Published

Actions for Coal Mining Royalties

Coal Mining Royalties

Industry
Treasury
Compliance
Internal controls and governance
Regulation

Department of Industry and Investment cannot assure the people of NSW that all royalties owed are being paid in full. This is because it does not have sufficiently robust systems and processes to identify what is owed and to make sure it is paid.   Parliamentary reference - Report number #208 - released 30 November 2010

Published

Actions for Improving the Performance of Metropolitan Bus Services

Improving the Performance of Metropolitan Bus Services

Transport
Internal controls and governance
Management and administration
Procurement
Service delivery

The 2004 Review of Bus Services in NSW always envisaged that there would be a transition period as the new bus contracts were introduced. NSWTI has developed and implemented the new arrangements, and pursued a range of new initiatives including the network improvement program, strategic corridors and uniform bus fares and concessions. The new contracts provided for a performance management regime to hold operators accountable. But this is still being dev

Published

Actions for Managing Forensic Analysis: Fingerprints and DNA

Managing Forensic Analysis: Fingerprints and DNA

Justice
Health
Internal controls and governance
Management and administration
Procurement
Risk
Service delivery
Shared services and collaboration
Workforce and capability

Fingerprints and DNA play a critical role in solving crime and serving justice, but DNA evidence can result in more arrests, more prosecutions and more convictions. We found that while police effectively prioritise fingerprint evidence, it could better manage the screening and analysis of both fingerprint and DNA evidence to reduce delays.   Parliamentary reference - Report number #195 - released 10 February 2010

Published

Actions for Sale of the TAB

Sale of the TAB

Treasury
Internal controls and governance
Procurement

The Audit Office is of the opinion that: the sale was delivered with reasonable efficiency and effectiveness the sale yielded a satisfactory return to the NSW Government. The possibility for a higher return was limited to about 2% to 4% on gross proceeds of $936m. It would have required setting a higher share price for all investors and adopting a more flexible approach to share allocation the Government’s objective to promote community an

Published

Actions for Police response to fraud

Police response to fraud

Justice
Fraud
Information technology
Management and administration
Service delivery
Workforce and capability

This audit was initiated following concerns expressed by the Department of Agriculture about the Police’s handling of a suspected fraud that it had first reported in 1996. The Department’s main concern related to the long delays before a full Police investigation took place. Nevertheless, the current review highlighted a number of areas that, in the opinion of The Audit Office, require closer examination and resolution by the Police Service in implement

Published

Actions for Police response to calls for assistance

Police response to calls for assistance

Justice
Internal controls and governance
Management and administration
Service delivery

While central communications units are responsible for broadcasting calls from the public for assistance to police cars; these units have no authority over those police cars. And while local police commands are responsible for police deployment, they have no ready capability to communicate with their police cars. The report also found that Local police management have limited contemporaneous knowledge of what their response resources are doing, and