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Search filters applied: industry, transport AND performance audit AND 2020, 2018, 2005 AND risk, service delivery .

Published

Actions for Water conservation in Greater Sydney

Water conservation in Greater Sydney

Environment
Industry
Infrastructure
Internal controls and governance
Management and administration
Regulation
Risk

The current, 2017 Metropolitan Water Plan states that water conservation, including recycling water, makes the drinking water supply go further. The plan also states that increasing water conservation efforts may be cheaper than building new large-scale supply options and can delay the timing of investment in new supply infrastructure. Water conservation refers to water recycling, leakage management and programs to enhance water efficiency. Water recycl

Published

Actions for CBD and South East Light Rail: follow-up performance audit

CBD and South East Light Rail: follow-up performance audit

Transport
Infrastructure
Internal controls and governance
Management and administration
Procurement
Project management
Risk
Service delivery

The CBD and South East Light Rail is a 12 km light rail network for Sydney. It extends from Circular Quay along George Street to Central Station, through Surry Hills to Moore Park, then to Kensington and Kingsford via Anzac Parade and Randwick via Alison Road and High Street. Transport for NSW (TfNSW) is responsible for planning, procuring and delivering the Central Business District and South East Light Rail (CSELR) project. In December 2014, TfNSW ent

Published

Actions for Train station crowding

Train station crowding

Transport
Management and administration
Risk
Service delivery
Workforce and capability

Sydney Trains patronage has increased by close to 34 per cent over the last five years, and Transport for NSW (TfNSW) expects the growth in patronage to continue over the next 30 years. As patronage increases there are more passengers entering and exiting stations, moving within stations to change services, and waiting on platforms. As a result, some Sydney metropolitan train stations are becoming increasingly crowded. There are three main causes of sta

Published

Actions for Mobile speed cameras

Mobile speed cameras

Transport
Compliance
Financial reporting
Information technology
Internal controls and governance
Management and administration
Regulation
Service delivery

Key aspects of the state’s mobile speed camera program need to be improved to maximise road safety benefits, according to a report released today by the Auditor-General for New South Wales, Margaret Crawford. Mobile speed cameras are deployed in a limited number of locations with a small number of these being used frequently. This, along with decisions to limit the hours that mobile speed cameras operate, and to use multiple warning signs, have reduced

Published

Actions for Matching skills training with market needs

Matching skills training with market needs

Industry
Compliance
Internal controls and governance
Management and administration
Risk
Service delivery
Workforce and capability

The NSW Department of Industry targets subsidies towards training programs delivering skills most needed in New South Wales. However, the Department still provides subsidies to qualifications that the market may no longer need, according to a report released by Margaret Crawford, Auditor-General for New South Wales.  In 2012, governments across Australia entered into the National Partnershi

Published

Actions for Liverpool to Parramatta Bus Transitway

Liverpool to Parramatta Bus Transitway

Transport
Treasury
Infrastructure
Management and administration
Project management
Service delivery

Several of my recent audits have identified a need to improve our public transport system – both for the benefit of travellers and to assist in achieving better air quality. Bus Transitways can provide a good public transport solution for lower density population areas, potentially at a relatively low capital cost. This audit examines the transitway running between Liverpool and Parramatta, the first of several planned for Sydney. This audit should cont

Published

Actions for Managing Disruptions to Cityrail Passenger Services

Managing Disruptions to Cityrail Passenger Services

Transport
Management and administration
Service delivery
Workforce and capability

About one in every twelve Sydney people travels by train each weekday. Unplanned disruptions to services are inevitable, even on the best-run railways. Because of the complexities of Sydney’s rail network, a single event can disrupt many services. From a passenger’s perspective, three issues are important – how quickly the disruption is fixed (“When will my train arrive?”) the accuracy of information provided about the disruption (“Should I change m

Published

Actions for Follow-up of Performance Audit: Bus Maintenance and Bus Contracts

Follow-up of Performance Audit: Bus Maintenance and Bus Contracts

Transport
Asset valuation
Compliance
Financial reporting
Infrastructure
Management and administration
Procurement
Project management
Service delivery
Workforce and capability

Periodically we review the extent to which agencies have implemented the recommendations they accepted from our earlier audits. This gives Parliament and the public an update on the extent of progress made. In this follow-up audit, we examine changes following our May 2002 report on how well the: State Transit Authority maintained its buses Ministry of Transport administered contracts for the provision of regular passenger bus services.   Parliament

In progress

Actions for WestConnex: Changes since 2014

WestConnex: Changes since 2014

Transport
Compliance
Financial reporting
Infrastructure
Internal controls and governance
Management and administration
Procurement
Project management
Risk
Service delivery

The WestConnex project is a motorway project that will link the M4 and M5 motorways with 33km of new motorway tunnels in Sydney. We conducted a performance audit of the WestConnex business case review process in 2014. Since then, the scope and projects included in WestConnex have changed. This audit will assess whether Transport for NSW and Infrastructure NSW effectively assessed and justified major scope changes to the WestConnex project since December

Open for contribution

Actions for Waste levy and grants for waste infrastructure

Waste levy and grants for waste infrastructure

Planning
Industry
Compliance
Financial reporting
Internal controls and governance
Management and administration
Project management
Service delivery

The NSW Waste Avoidance and Resource Recovery Strategy 2014–21 (WARR) is a framework for waste management in New South Wales. This audit will assess the effectiveness of the NSW Government in minimising waste sent to landfill and increasing recycling rates. It will focus on two key initiatives within the government’s WARR strategy, the waste levy and grants for waste infrastructure for the financial years 2014-15 to 2018-19. Contributions close 31 May