Reports
Actions for Volume Twelve 2015 Part One Trade & Investment and TAFE
Volume Twelve 2015 Part One Trade & Investment and TAFE
Serious system limitations prevented TAFE NSW from providing sufficient and appropriate evidence to support recorded student revenue of $477 million, student receivables and accrued income of $47.6 million and unearned revenue of $398 million.
These limitations resulted in:
- a qualified audit opinion being issued for TAFE NSW;
- delays in enrolling students;
- inability to fully reconcile cash balances;
- difficulties in reconciling student enrolments with revenues recorded in the financial statements;
- large volumes of manual processing.
Actions for Volume Twelve 2015 Part Two Water
Volume Twelve 2015 Part Two Water
The distributions to the NSW Government increased from $690 million in 2013-14 to $1.0 billion in 2014-15. The increase was largely due to a higher dividend from Sydney Water Corporation.
Actions for Volume Five 2015 Premier and Cabinet
Volume Five 2015 Premier and Cabinet
Volume Five 2015 covered Premier and Cabinet agencies such as the Department of Premier and Cabinet, Office of Sport, Venues NSW, Barangaroo Delivery Authority and Infrastructure NSW.
Actions for Sydney metropolitan bus contracts
Sydney metropolitan bus contracts
On 9 September 2015, the Acting Auditor-General of New South Wales, Tony Whitfield, released a report on Sydney Metropolitan Bus Service Contracts.
All scheduled bus services in the Sydney metropolitan area are provided under contracts with the public and private operators. The contracts allow Transport for NSW (TfNSW) to determine what bus services are provided and to whom. This audit assessed the effectiveness of TfNSW’s design and management of these contracts.
Bus services provided under the Sydney Metropolitan Bus Service Contracts have largely been effective and efficient. Operators are mostly meeting their key performance indicators. Customer satisfaction is better than under the previous contracts and improving, patronage is increasing, and the unit costs of providing services are now lower than under the previous contracts.
However, punctuality remains a problem. Private operators are mostly starting their trips on time, but rarely meeting their mid and end-of-trip targets. State Transit Authority’s (STA) punctuality is improving but is worse than private operators, and other areas of performance are generally below private operators.
The current situation is a substantial improvement over what we found in our 2010 audit on the previous contracts.
Parliamentary reference - Report number #258 - released 9 September 2015
Actions for Country towns water supply and sewerage program
Country towns water supply and sewerage program
The Country Towns Water Supply and Sewerage Program has effectively promoted adoption of better management practices by local water utilities, but will not achieve its objective of eliminating the water supply and sewerage infrastructure backlog in urban areas of country NSW.
The $1.2 billion Program aims to help local water utilities provide appropriate, affordable, cost effective and well-managed water supply and sewerage services in the urban areas of country NSW. It has two broad elements:
- promoting adoption of better practices
- providing financial assistance towards the capital cost of infrastructure backlog works.
Parliamentary reference - Report number #251 - released 4 May 2015
Actions for Managing length of stay and unplanned readmissions in NSW public hospitals
Managing length of stay and unplanned readmissions in NSW public hospitals
NSW Health has achieved considerable success over recent years in reducing average length of stay despite increasing pressure on hospital admissions by older and chronically ill patients. This success has been driven by changes in the way health services are delivered, such as the increasing use of same day care for treatments that previously required overnight hospital stays.
There is a good level of length of stay information available and this information is actively used to manage the time patients spend in hospital.
Available data suggest that the rate of unplanned readmissions has not reduced in NSW despite various statewide and local strategies. NSW Health is undertaking research to better understand unplanned readmissions, their causes and the best ways to address them.
There are many local and statewide initiatives that aim to reduce length of stay and unplanned readmissions. However, the impact of some local and statewide initiatives on length of stay and unplanned readmissions are not well understood and quantified due to the lack of evaluations conducted.
Parliamentary reference - Report number #250 - released 23 April 2015
Actions for Areas of focus from 2014
Areas of focus from 2014
Actions for Volume Fourteen 2014 Focusing on Trade and Investment
Volume Fourteen 2014 Focusing on Trade and Investment
There are 63 agencies in the DTIRIS cluster. These agencies include nine electricity and eight water agencies that were reported in the NSW Auditor-General’s report to Parliament Volume Five 2014 on 11 November 2014. Commentary in this volume is on the remaining 46 DTIRIS cluster agencies. The findings found the quality of financial statements in the trade and investment cluster needs to improve.
Actions for Volume Twelve 2014 Health
Volume Twelve 2014 Health
The quality of financial statements in the health cluster continues to improve with significantly fewer misstatements. The financial statements of all cluster agencies received unqualified audit opinions. Health has maintained or bettered its emergency triage performance and the percentage of patients admitted for elective surgery within clinically appropriate timeframes has improved.
Actions for Volume Eleven 2014 Focusing on Planning and Environment
Volume Eleven 2014 Focusing on Planning and Environment
The quality of financial reporting in the planning and environment cluster continues to improve with fewer reported misstatements over the last two years. The financial statements of all agencies within this cluster received unqualified audit opinions, except for one small agency where the audit is incomplete. Many cluster agencies’ actual revenues, expenses, assets and liabilities varied from budget by more than five per cent, suggesting financial management and budgetary controls could be improved.