Reports
Actions for Effectiveness of SafeWork NSW in exercising its compliance functions
Effectiveness of SafeWork NSW in exercising its compliance functions
What this report is about This report assesses how effectively SafeWork NSW, a part of the Department of Customer Service (DCS), has performed its regulatory compliance functions for work health and safety in New South Wales. The report includes a case study examining SafeWork NSW's management of a project to develop a realtime monitoring device for airborne silica in workplaces. Findings There is limited transparency about SafeWork
Actions for Driver vehicle system
Driver vehicle system
What this report is aboutTransport for NSW (TfNSW) uses the Driver vehicle System (DRIVES) to support its regulatory functions. The system covers over 6.2 million driver licences and over seven million vehicle registrations.DRIVES first went live in 1991 and has been significantly extended and updated since, though is still based around the same core system. The system is at end of life but has become an important service for Service NSW and the NSW Poli
Actions for Procurement of services for the Park'nPay app
Procurement of services for the Park'nPay app
What this report is about The report assesses whether the Department of Customer Service (the department) complied with legislation and NSW government policy when it directly negotiated with Duncan Solutions to procure backend services relating to the Park'nPay app. The Park'nPay app, developed by the department, enables users to locate and pay for parking remotely using their smart mobile device. The audit found The department failed to establish th
Actions for Management of the Critical Communications Enhancement Program
Management of the Critical Communications Enhancement Program
Effective radio communications are crucial to NSW's emergency services organisations. The Critical Communications Enhancement Program (CCEP) aims to deliver an enhanced public safety radio network to serve the five emergency services organisations (ESOs), as well as a range of other users. This report assesses whether the NSW Telco Authority is effectively managing the CCEP. What we found Where it has already been delivered
Actions for Planning and managing bushfire equipment
Planning and managing bushfire equipment
This audit assessed the effectiveness of the NSW Rural Fire Service (RFS) and local councils in planning and managing equipment for bushfire prevention, mitigation, and suppression. What we found The RFS has focused its fleet development activity on modernising and improving the safety of its firefighting fleet, and on the purchase of new firefighting aircraft. There is limited evidence that the RFS has undertaken strategic f
Actions for Cyber Security NSW: governance, roles, and responsibilities
Cyber Security NSW: governance, roles, and responsibilities
Cyber Security NSW is part of the Department of Customer Service, and aims to provide the NSW Government with an integrated approach to preventing and responding to cyber security threats. This audit assessed the effectiveness of Cyber Security NSW's arrangements in contributing to the NSW Government's commitments under the NSW Cyber Security Strategy, in particular, increasing the NSW Government's cyber resiliency. The audit a
Actions for Bushfire recovery grants
Bushfire recovery grants
The Bushfire Local Economic Recovery (BLER) program was created after the 2019–20 bushfires, and commits $541.8 million to bushfire affected areas in New South Wales. It is co-funded by the Commonwealth and NSW governments. This audit assessed how effectively the Department of Regional NSW (the department) and Resilience NSW administered rounds one and two of the BLER program. These rounds were: Round one: early co-funding,
Actions for Effectiveness of the Biodiversity Offsets Scheme
Effectiveness of the Biodiversity Offsets Scheme
This audit examined whether the Department of Planning and Environment (DPE) and the Biodiversity Conservation Trust (BCT) have effectively designed and implemented the Biodiversity Offsets Scheme (‘the Scheme’) to compensate for the loss of biodiversity due to development. Under the Biodiversity Conservation Act 2016, the Scheme enables landholders to establish in-perpetuity Biodiversity Stewardship Agreements on sites to gene
Actions for NSW planning portal
NSW planning portal
The ePlanning program is an initiative of the Department of Planning and Environment (the department) to deliver a digital planning service for New South Wales through the NSW planning portal (the portal). Using the portal, relevant planning activities can be carried out online, including all stages of development applications. The portal has been developed under three separate business cases in 2013, 2014 and 2020. In late 2
Actions for Fast-tracked Assessment Program
Fast-tracked Assessment Program
This report examines the effectiveness of the Fast-tracked Assessment Program, administered by the Department of Planning, Industry and Environment (DPIE) between April 2020 and October 2020. The program aimed to support the construction industry during the COVID-19 crisis by accelerating the final assessment stages for planning proposals and development applications. DPIE selected projects and planning proposals f