Reports
Actions for Cyber security in local government
Cyber security in local government
What this report is aboutNSW local councils provide a wide range of essential services and infrastructure to their communities and are increasingly reliant on digital technologies.Councils need to manage cyber security risks to ensure their information, data and systems are appropriately safeguarded. Councils also need to be prepared to detect, respond and recover when a cyber security incident occurs.The audit assessed how effectively three selected cou
Actions for Local Government 2023
Local Government 2023
What this report is aboutResults of the local government sector financial statement audits for the year ended 30 June 2023.FindingsUnqualified audit opinions were issued for 85 councils, eight county councils and 12 joint organisations.Qualified audit opinions were issued for 36 councils due to non-recognition of rural firefighting equipment vested under section 119(2) of the Rural Fires Act 1997.The audits of seven councils, one county council and one j
Actions for Regulation insights
Regulation insights
What this report is aboutIn this report, we present findings and recommendations relevant to regulation from selected reports between 2018 and 2024.This analysis includes performance audits, compliance audits and the outcomes of financial audits.Effective regulation is necessary to ensure compliance with the law as well as to promote positive social and economic outcomes and minimise risks with certain activities.The report is a resource for public secto
Actions for Effectiveness of SafeWork NSW in exercising its compliance functions
Effectiveness of SafeWork NSW in exercising its compliance functions
What this report is about This report assesses how effectively SafeWork NSW, a part of the Department of Customer Service (DCS), has performed its regulatory compliance functions for work health and safety in New South Wales. The report includes a case study examining SafeWork NSW's management of a project to develop a realtime monitoring device for airborne silica in workplaces. Findings There is limited transparency about SafeWork
Actions for Driver vehicle system
Driver vehicle system
What this report is aboutTransport for NSW (TfNSW) uses the Driver vehicle System (DRIVES) to support its regulatory functions. The system covers over 6.2 million driver licences and over seven million vehicle registrations.DRIVES first went live in 1991 and has been significantly extended and updated since, though is still based around the same core system. The system is at end of life but has become an important service for Service NSW and the NSW Poli
Actions for Procurement of services for the Park'nPay app
Procurement of services for the Park'nPay app
What this report is about The report assesses whether the Department of Customer Service (the department) complied with legislation and NSW government policy when it directly negotiated with Duncan Solutions to procure backend services relating to the Park'nPay app. The Park'nPay app, developed by the department, enables users to locate and pay for parking remotely using their smart mobile device. The audit found The department failed to establish th
Actions for Enterprise, Investment and Trade 2023
Enterprise, Investment and Trade 2023
What this report is about Results of the Enterprise, Investment and Trade portfolio of financial statement audits for the year ended 30 June 2023. What we found Unqualified audit opinions were issued for all completed Enterprise, Investment and Trade portfolio agencies. An 'other matter' paragraph was included in the Jobs for NSW Fund's 30 June 2022 independent auditor's report to reflect the non-compliance with the Jobs for NSW Act 2015 (t
Actions for Management of the Critical Communications Enhancement Program
Management of the Critical Communications Enhancement Program
Effective radio communications are crucial to NSW's emergency services organisations. The Critical Communications Enhancement Program (CCEP) aims to deliver an enhanced public safety radio network to serve the five emergency services organisations (ESOs), as well as a range of other users. This report assesses whether the NSW Telco Authority is effectively managing the CCEP. What we found Where it has already been delivered
Actions for Local Government 2022
Local Government 2022
This report is about Results of the local government sector financial statement audits for the year ended 30 June 2022. What we found Unqualified audit opinions were issued for 83 councils, 11 joint organisations and nine county councils' financial statements. The financial audits for two councils and two joint organisations are in progress due to accounting issues. Fifty-seven councils and joint organisations (2021: 41) required extensions to submi
Actions for Cyber Security NSW: governance, roles, and responsibilities
Cyber Security NSW: governance, roles, and responsibilities
Cyber Security NSW is part of the Department of Customer Service, and aims to provide the NSW Government with an integrated approach to preventing and responding to cyber security threats. This audit assessed the effectiveness of Cyber Security NSW's arrangements in contributing to the NSW Government's commitments under the NSW Cyber Security Strategy, in particular, increasing the NSW Government's cyber resiliency. The audit a