Reports
Actions for Customer Service 2023
Customer Service 2023
What this report is about Result of the Customer Service portfolio agencies' financial statement audits for the year ended 30 June 2023. What we found Unmodified audit opinions were issued for all completed 30 June 2023 financial statements audits of Customer Service portfolio agencies. Two audits are ongoing. What the key issues were The total number of misstatements in the financial statements and findings reported to management decreased compared
Actions for Management of the Critical Communications Enhancement Program
Management of the Critical Communications Enhancement Program
Effective radio communications are crucial to NSW's emergency services organisations. The Critical Communications Enhancement Program (CCEP) aims to deliver an enhanced public safety radio network to serve the five emergency services organisations (ESOs), as well as a range of other users. This report assesses whether the NSW Telco Authority is effectively managing the CCEP. What we found Where it has already been delivered
Actions for Financial Management and Governance in MidCoast Council
Financial Management and Governance in MidCoast Council
Introduction The Auditor-General's financial and performance audits of local councils aim to improve financial management, governance and public accountability across the local government sector. Annual Local Government reports to Parliament have consistently highlighted risks and weaknesses across the sector in relation to financial management and governance. We will continue to focus on these matters as a priority area in our forward work program. W
Actions for Local Government 2022
Local Government 2022
This report is about Results of the local government sector financial statement audits for the year ended 30 June 2022. What we found Unqualified audit opinions were issued for 83 councils, 11 joint organisations and nine county councils' financial statements. The financial audits for two councils and two joint organisations are in progress due to accounting issues. Fifty-seven councils and joint organisations (2021: 41) required extensions to submi
Actions for Natural disasters
Natural disasters
What this report is about This report draws together the financial impact of natural disasters on agencies integral to the response and impact of natural disasters during 2021–22. What we found Over the 2021–22 financial year $1.4 billion from a budget of $1.9 billion was spent by the NSW Government in response to natural disasters. Total expenses were less than the budget due to underspend in the following areas: clean-up assistance, including co
Actions for Planning and managing bushfire equipment
Planning and managing bushfire equipment
This audit assessed the effectiveness of the NSW Rural Fire Service (RFS) and local councils in planning and managing equipment for bushfire prevention, mitigation, and suppression. What we found The RFS has focused its fleet development activity on modernising and improving the safety of its firefighting fleet, and on the purchase of new firefighting aircraft. There is limited evidence that the RFS has undertaken strategic f
Actions for Government's acquisition of private property: Sydney Metro project
Government's acquisition of private property: Sydney Metro project
Sydney Metro is Australia’s largest public transport project. It requires the acquisition of many private properties, including residential and business properties. This audit assessed the effectiveness of the acquisition of private properties for the Sydney Metro project. The audited agencies were Sydney Metro, the Department of Planning and Environment (Valuer General NSW) and Transport for NSW (the Centre for Property Acquis
Actions for Cyber Security NSW: governance, roles, and responsibilities
Cyber Security NSW: governance, roles, and responsibilities
Cyber Security NSW is part of the Department of Customer Service, and aims to provide the NSW Government with an integrated approach to preventing and responding to cyber security threats. This audit assessed the effectiveness of Cyber Security NSW's arrangements in contributing to the NSW Government's commitments under the NSW Cyber Security Strategy, in particular, increasing the NSW Government's cyber resiliency. The audit a
Actions for Design and implementation of the Transport Asset Holding Entity
Design and implementation of the Transport Asset Holding Entity
The Transport Asset Holding Entity (TAHE) is the State's custodian of rail assets. It is a state owned corporation and commenced operating on 1 July 2020. This audit assessed the effectiveness of NSW Government agencies' design and implementation of TAHE. We audited TAHE, Transport for NSW (TfNSW) and NSW Treasury. Separate and related audits on TAHE are reported in 'State Finances 2022', 'State Finances 2021' and 'Transport a
Actions for Transport and Infrastructure 2022
Transport and Infrastructure 2022
Result of the Transport and Infrastructure cluster agencies' financial statement audits for the year ended 30 June 2022. What we found Unmodified audit opinions were issued for all Transport and Infrastructure cluster agencies' financial statements. An 'other matter' paragraph was included in TAHE's Independent Auditor's Report for its 30 June 2022 financial statements which draws attention to Transport and Asset Holding Enti