Reports
Actions for Effectiveness of SafeWork NSW in exercising its compliance functions
Effectiveness of SafeWork NSW in exercising its compliance functions
What this report is about This report assesses how effectively SafeWork NSW, a part of the Department of Customer Service (DCS), has performed its regulatory compliance functions for work health and safety in New South Wales. The report includes a case study examining SafeWork NSW's management of a project to develop a realtime monitoring device for airborne silica in workplaces. Findings There is limited transparency about SafeWork
Actions for Driver vehicle system
Driver vehicle system
What this report is aboutTransport for NSW (TfNSW) uses the Driver vehicle System (DRIVES) to support its regulatory functions. The system covers over 6.2 million driver licences and over seven million vehicle registrations.DRIVES first went live in 1991 and has been significantly extended and updated since, though is still based around the same core system. The system is at end of life but has become an important service for Service NSW and the NSW Poli
Actions for Procurement of services for the Park'nPay app
Procurement of services for the Park'nPay app
What this report is about The report assesses whether the Department of Customer Service (the department) complied with legislation and NSW government policy when it directly negotiated with Duncan Solutions to procure backend services relating to the Park'nPay app. The Park'nPay app, developed by the department, enables users to locate and pay for parking remotely using their smart mobile device. The audit found The department failed to establish th
Actions for Regional road safety
Regional road safety
What this report is about Around one-third of the state’s population lives in regional NSW, but deaths on regional roads make up around two-thirds of the state’s road toll. Transport for NSW (TfNSW) is responsible for managing road safety outcomes across the NSW road network. This audit assessed the effectiveness of TfNSW’s delivery of road safety strategies, plans and policies in regional areas. The NSW Road Safety Action Plan 2022–2026 has the state
Actions for Management of the Critical Communications Enhancement Program
Management of the Critical Communications Enhancement Program
Effective radio communications are crucial to NSW's emergency services organisations. The Critical Communications Enhancement Program (CCEP) aims to deliver an enhanced public safety radio network to serve the five emergency services organisations (ESOs), as well as a range of other users. This report assesses whether the NSW Telco Authority is effectively managing the CCEP. What we found Where it has already been delivered
Actions for Planning and managing bushfire equipment
Planning and managing bushfire equipment
This audit assessed the effectiveness of the NSW Rural Fire Service (RFS) and local councils in planning and managing equipment for bushfire prevention, mitigation, and suppression. What we found The RFS has focused its fleet development activity on modernising and improving the safety of its firefighting fleet, and on the purchase of new firefighting aircraft. There is limited evidence that the RFS has undertaken strategic f
Actions for Government's acquisition of private property: Sydney Metro project
Government's acquisition of private property: Sydney Metro project
Sydney Metro is Australia’s largest public transport project. It requires the acquisition of many private properties, including residential and business properties. This audit assessed the effectiveness of the acquisition of private properties for the Sydney Metro project. The audited agencies were Sydney Metro, the Department of Planning and Environment (Valuer General NSW) and Transport for NSW (the Centre for Property Acquis
Actions for Design and implementation of the Transport Asset Holding Entity
Design and implementation of the Transport Asset Holding Entity
The Transport Asset Holding Entity (TAHE) is the State's custodian of rail assets. It is a state owned corporation and commenced operating on 1 July 2020. This audit assessed the effectiveness of NSW Government agencies' design and implementation of TAHE. We audited TAHE, Transport for NSW (TfNSW) and NSW Treasury. Separate and related audits on TAHE are reported in 'State Finances 2022', 'State Finances 2021' and 'Transport a
Actions for New South Wales COVID-19 vaccine rollout
New South Wales COVID-19 vaccine rollout
The Australian Government led and implemented the Australian COVID-19 vaccine rollout, with the support of state and territory governments. As part of the Australian Government's vaccine rollout, NSW Health launched its vaccination program on 22 February 2021, with responsibility for distributing and administering COVID-19 vaccine stock provided by the Australian Government. This audit examined the period 1 January 2021 to 31 D
Actions for NSW planning portal
NSW planning portal
The ePlanning program is an initiative of the Department of Planning and Environment (the department) to deliver a digital planning service for New South Wales through the NSW planning portal (the portal). Using the portal, relevant planning activities can be carried out online, including all stages of development applications. The portal has been developed under three separate business cases in 2013, 2014 and 2020. In late 2