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Search filters applied: environment, community services AND performance audit AND cyber security, workforce and capability .

Published

Actions for Managing Antisocial behaviour in public housing

Managing Antisocial behaviour in public housing

Community Services
Asset valuation
Infrastructure
Regulation
Service delivery
Workforce and capability

The Department of Family and Community Services (FACS) has not adequately supported or resourced its staff to manage antisocial behaviour in public housing according to a report released today by the Deputy Auditor-General for New South Wales, Ian Goodwin.  In recent decades, policy makers and legislators in Australian states and territories have developed and implemented initiatives to manag

Published

Actions for Building the readiness of the non-government sector for the NDIS

Building the readiness of the non-government sector for the NDIS

Community Services
Internal controls and governance
Management and administration
Project management
Risk
Service delivery
Shared services and collaboration
Workforce and capability

The Department of Family and Community Services has managed the risks of the transition to the National Disability Insurance Scheme (NDIS) in New South Wales effectively by increasing the overall capacity of the non-government sector and investing in provider capability. The National Disability Insurance Scheme (NDIS) is a major reform that aims to change the way disability support is provide

Published

Actions for Implementation of the NSW Government’s program evaluation initiative

Implementation of the NSW Government’s program evaluation initiative

Industry
Justice
Planning
Premier and Cabinet
Treasury
Environment
Financial reporting
Internal controls and governance
Management and administration
Risk
Service delivery
Shared services and collaboration
Workforce and capability

The NSW Government’s ‘program evaluation initiative’, introduced to assess whether service delivery programs achieve expected outcomes and value for money, is largely ineffective according to a report released today by NSW Auditor-General, Margaret Crawford. Government services, in areas such as public order and safety, health and education, are delivered by agencies through a variety of programs. In 2016–17, the NSW Government estimates that it will sp

Published

Actions for Public sector management reforms

Public sector management reforms

Finance
Industry
Premier and Cabinet
Planning
Whole of Government
Environment
Management and administration
Workforce and capability

The Public Service Commission is making good progress with leading the implementation of public sector management reforms, according to a report released today by the Acting New South Wales Auditor-General, Tony Whitfield. 'The Commission developed a sound evidence base for the reforms and gained wide public sector support by engaging with agency heads and using public sector working groups to develop options', said the Acting Auditor-General. 'They dev

Published

Actions for Working With Children Check

Working With Children Check

Community Services
Compliance
Internal controls and governance
Management and administration
Regulation
Risk
Workforce and capability

To be effective the WWCC has to be thorough. Gaps in the checking process such as employers not checking everyone they should mean that people who may pose a risk to children are not identified. We found that the WWCC does not reliably identify all those who may pose a risk to children. Audit conclusion and recommendations Working With Children Check 3 In addition, we found the Commission does not monitor the compliance of employers, the self-employed or

Published

Actions for Helping older people access a residential aged care facility

Helping older people access a residential aged care facility

Health
Community Services
Compliance
Internal controls and governance
Management and administration
Risk
Service delivery
Shared services and collaboration
Workforce and capability

Assessment processes for older people needing to go to an Residential Aged Care Facility (RACF) vary depending on the processes of the Aged Care Assessement Teams (ACAT) they see and whether or not they are in hospital. The data collected on ACAT performance was significantly revised during 2004 making comparisons with subsequent years problematic. ACATs have more responsibilities than assessing older people for residential care. It is not clear whether

Planned

Actions for Compliance review: Cybersecurity

Compliance review: Cybersecurity

Community Services
Education
Environment
Finance
Health
Justice
Local Government
Planning
Premier and Cabinet
Industry
Transport
Treasury
Whole of Government
Cyber security
Information technology
Risk

In February 2019 the Department of Finance, Services and Innovation launched the NSW Cyber Security Policy to ensure all NSW Government Departments and Public Service Agencies are managing cyber security risks to their information and systems. The policy mandates a number of requirements that are a minimum that all agencies must implement. In addition agencies must assess their level of cyber maturity. This audit will examine whether agencies are complyi

Planned

Actions for Responses to homelessness

Responses to homelessness

Community Services
Justice
Internal controls and governance
Management and administration
Project management
Service delivery
Shared services and collaboration
Workforce and capability

Efforts to address homelessness in NSW are guided by the NSW Homelessness Strategy 2018-23. This Strategy aims to facilitate collaboration between the Government sector, non-government organisations and the community to reduce the impact of homelessness on individuals and improve outcomes for people and families. The 2018–19 Budget commits $1.0 billion for homelessness services over the next four years. Under the NSW COVID-19 Stage 2 stimulus, the NSW Go