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Published

Actions for Volume Two 2010 focus on Universities

Volume Two 2010 focus on Universities

Universities
Asset valuation
Compliance
Financial reporting
Fraud
Internal controls and governance
Management and administration
Workforce and capability

New South Wales’ ten universities recorded a combined operating surplus of $494 million compared to a deficit of $76.9 million last year, reflecting the improvement in global financial markets. This was largely due to investment gains of $38.0 million in 2009 compared to $405 million of losses in 2008. Despite this, financial risks remain for universities. With the recovery in global financial markets remaining fragile, universities with overseas operations and those needing to fund capital works programs, are at most risk. Capital funding is estimated at $2.0 billion for 2010 and 2011.

Published

Actions for Volume One 2010

Volume One 2010

Planning
Finance
Health
Justice
Environment
Financial reporting
Internal controls and governance
Management and administration

The report includes comments on his annual audit of entitlements paid to Members of NSW Parliament and financial audits of WorkCover, Justice Health, Waste Recycling Processing Corporation and some other NSW Government agencies.
 
In his audit the Auditor-General had called for a system to be developed to ensure accrued loyalty/reward benefits are used to reduce Members’ parliamentary business travel expenditure, rather than be forfeited when a Member leaves Parliament. He also called for better controls over the Logistic Support Allocation used for transport, communications, printing, stationery, office supplies and equipment.

Published

Actions for Administering Domestic Waterfront Tenancies

Administering Domestic Waterfront Tenancies

Planning
Transport
Management and administration
Service delivery
Shared services and collaboration

The audit’s overall conclusion is that Lands and Maritime are broadly achieving outcomes consistent with the IPART report on administering domestic waterfront tenancies. But a lack of collaboration between the agencies is contributing to poor customer service. Inconsistencies with the IPART report recommendations and operational differences between the two agencies result in different rents and conditions for tenants in the two agencies. The differences are having a significant impact on customer service.

 

Parliamentary reference - Report number #191 - released 23 September 2009

Published

Actions for Environmental Grants Administration

Environmental Grants Administration

Planning
Environment
Internal controls and governance
Management and administration
Procurement
Shared services and collaboration

We found many aspects of good grants management, particularly in the Trust. All of the programs we looked at are clearly aligned to the Government’s objective to improve environmental outcomes. The Trust also has good practices for allocating grants. Performance in respect of results was mixed although many grants delivered tangible benefits - homes were protected from floods, degraded waterways restored and endangered habitats protected.

Generally we found that while both Department of Environment, Climate Change and Water and the NSW Environmental Trust had a range of strategies to monitor grants these were not always applied consistently or effectively. Grant programs need to be regularly evaluated to see what is working and what can be done better.

 

Parliamentary reference - Report number #190 - released 26 August 2009

Published

Actions for Recycling and Reuse of Waste by the NSW Public Sector

Recycling and Reuse of Waste by the NSW Public Sector

Environment
Compliance
Internal controls and governance
Management and administration
Procurement
Shared services and collaboration

The Government’s WRAPP initiative has achieved its intended outcome. The public sector has reduced the proportion of waste going to landfill from 27 per cent to eight per cent over the last six years, and has increased its use of recycled content materials. Most agencies have played their part, identifying how waste can be reduced and changing practices accordingly.

 

Parliamentary reference - Report number #181 - released 11 June 2008

Published

Actions for Protecting our Rivers

Protecting our Rivers

Environment
Industry
Compliance
Internal controls and governance
Management and administration
Regulation
Shared services and collaboration

At the time of our 2003 audit agencies were unable to measure the water quality in NSW rivers as they had not established a comprehensive and ongoing monitoring system for water quality. Agencies are now developing a monitoring system to measure the progress against the State Plan 2006 target to improve the condition of riverine ecosystems by 2015. It may not be possible to identify an overall trend in the condition of riverine ecosystems by the State Plan target date of 2015. This is because riverine ecosystems do not respond rapidly to change in the environment. A long period of time is required to collect sufficient data to establish a baseline for all indicators being used and to determine trends, particularly given the prolonged drought.

 

Parliamentary reference - Report number #180 - released 21 May 2008

Published

Actions for Managing the Amalgamation of the Greyhound and Harness Racing Regulatory Authority

Managing the Amalgamation of the Greyhound and Harness Racing Regulatory Authority

Industry
Information technology
Internal controls and governance
Management and administration
Project management
Shared services and collaboration
Workforce and capability

The Authority has achieved staff reductions and salary related savings in line with targets. That said, the amalgamation was not project managed effectively. It has been slow to implement some of its key objectives against plans and the costs of the amalgamation have increased to the extent that it is unable to meet key objectives. Stakeholders are dissatisfied with the amalgamation outcomes. This dissatisfaction would have been mitigated with better communication.The Authority’s approach to implementing the amalgamation varied from that originally proposed by government. But it did not record the changed approach in an amalgamation plan.

 

Parliamentary reference - Report number #178 - released 3 April 2008

Published

Actions for Managing Departmental Amalgamations

Managing Departmental Amalgamations

Industry
Finance
Internal controls and governance
Management and administration
Project management
Service delivery
Shared services and collaboration

Both Commerce and DPI substantially achieved their stated amalgamation savings objectives as set by government. The departments are expected to achieve savings targets of about $150 million and $190 million respectively over their first four years. Our analysis indicates that there are two key factors in successful amalgamations. The first is effective early planning by departments based on clear objectives, supported by quick action. Second, significant synergies in service delivery can be achieved when departments with similar services and customers are amalgamated. The Department of Primary Industries is an example.

 

Parliamentary reference - Report number #175 - released 5 March 2008

Published

Actions for Improving efficiency of irrigation water use on farms

Improving efficiency of irrigation water use on farms

Industry
Management and administration
Procurement
Service delivery
Shared services and collaboration

The Department of Primary Industries (DPI) has a crucial role in assisting the irrigation industry to respond to the conflicting demands placed upon the state’s water resources. The State Plan emphasises the importance of water to agriculture, and gives DPI responsibility to use its training programs to help farmers continue to increase water use efficiency. DPI needs to work closely with agencies with which it shares responsibilities in the State Plan to ensure that its water use efficiency activities contribute to the State Plan goals. It needs to work closely with Treasury to document the services it will require to do this, the resources which will be needed, and how its success will be measured. This will ensure that DPI is well placed to continue to assist the NSW farming industry to adapt and survive periods of reduced water availability. 

 

Parliamentary reference - Report number #172 - released 21 November 2007

Published

Actions for Responding to homelessness

Responding to homelessness

Health
Community Services
Internal controls and governance
Management and administration
Project management
Service delivery
Shared services and collaboration

Many projects, both Partnership Against Homelessness and by individual agencies, have shown good results or led to improvements. One example is helping mental health patients maintain stable housing. Another is providing street outreach services to homeless people in inner Sydney. Despite these efforts, we were unable to determine how well the government is responding to homelessness statewide. This is because there are no statewide performance measures or targets on homelessness. Also there is limited benchmarking, and no formal means of spreading information on homelessness initiatives and projects.

 

Parliamentary reference - Report number #165 - released 2 May 2007