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Reports

Published

Actions for CBD South East Sydney Light Rail: follow-up performance audit

CBD South East Sydney Light Rail: follow-up performance audit

Transport
Infrastructure
Internal controls and governance
Management and administration
Procurement
Project management
Risk
Service delivery

This is a follow-up to the Auditor-General's November 2016 report on the CBD South East Sydney Light Rail project. This follow-up report assessed whether Transport for NSW has updated and consolidated information about project costs and benefits. The audit found that Transport for NSW has not consistently and accurately updated project costs, limiting the transparency of reporting to the public. The Auditor-General reports that the total cost of the pr

Published

Actions for Train station crowding

Train station crowding

Transport
Management and administration
Risk
Service delivery
Workforce and capability

This report focuses on how Transport for NSW and Sydney Trains manage crowding at selected metropolitan train stations. The audit found that while Sydney Trains has identified platform crowding as a key strategic risk, it does not have an overarching strategy to manage crowding in the short to medium term. Sydney Trains 'do not have sufficient oversight to know if crowding is being effectively managed’, the Auditor-General said. Sydney Trains' operatio

Published

Actions for Destination NSW's support for major events

Destination NSW's support for major events

Treasury
Financial reporting
Management and administration
Procurement
Project management
Service delivery

This report focuses on whether Destination NSW (DNSW) can demonstrate that its support for major events achieves value for money. The audit found that DNSW’s processes for assessing and evaluating the major events it funds are mostly effective, but its public reporting does not provide enough transparency. DNSW provides clear information to event organisers seeking funding and has a comprehensive methodology for conducting detailed event assessments. H

In progress

Actions for Access to health services in custody

Access to health services in custody

Health
Internal controls and governance
Management and administration
Project management
Service delivery
Workforce and capability

The Justice Health and Forensic Mental Health Network (Justice Health) is responsible for providing health care to adults in custodial environments. In order to facilitate access to healthcare, Justice Health works with Corrective Services NSW to manage patient access to care in custodial environments along with access to healthcare in non-custodial environments such as hospitals or specialist community health services. Healthcare is also provided by pri

Planned

Actions for Compliance review: Cybersecurity

Compliance review: Cybersecurity

Community Services
Education
Environment
Finance
Health
Justice
Local Government
Planning
Premier and Cabinet
Industry
Transport
Treasury
Whole of Government
Cyber security
Information technology
Risk

In February 2019 the Department of Finance, Services and Innovation launched the NSW Cyber Security Policy to ensure all NSW Government Departments and Public Service Agencies are managing cyber security risks to their information and systems. The policy mandates a number of requirements that are a minimum that all agencies must implement. In addition agencies must assess their level of cyber maturity. This audit will examine whether agencies are complyi

Planned

Actions for Security and privacy of patient information

Security and privacy of patient information

Health
Cyber security
Information technology
Internal controls and governance
Management and administration
Risk

Local Health Districts manage large volumes of private patient information and have their own systems for data management with differing approaches to data protection. Clinicians in busy hospital environments require timely access to data and systems to effectively treat patients. Increased accessibility may in turn increase the risk of poor data and system security practices. Recent experience in other jurisdictions has also demonstrated that operationa

Planned

Actions for Public transport in regional areas

Public transport in regional areas

Transport
Infrastructure
Management and administration
Shared services and collaboration

People living in many regional areas of New South Wales have few or no public transport options, with many relying on taxis and buses servicing small areas. Residents who want to participate in employment, education, recreation or access health services outside their areas must use private vehicles. This limits the mobility and opportunities of many people who do not have access to private vehicles. As part of its Future Transport 2056 strategy the NSW G

Planned

Actions for Road and rail freight strategy

Road and rail freight strategy

Transport
Asset valuation
Infrastructure
Management and administration
Procurement
Project management
Service delivery

Freight is a critical component of the New South Wales economy. It is currently estimated to be worth nearly $66.0 billion a year to the economy. The economic growth and prosperity of New South Wales depends on the safe, efficient and reliable movement of goods. The NSW Government Future Transport 2056 strategy estimates that by 2056, 12 million people will live in New South Wales, and freight volumes will double in the Greater Sydney area and increase b