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Reports

Search filters applied: community services, health, transport, treasury AND performance audit AND 2020 AND financial reporting, information technology, risk, shared services and collaboration .

Published

Actions for CBD South East Sydney Light Rail: follow-up performance audit

CBD South East Sydney Light Rail: follow-up performance audit

Transport
Infrastructure
Internal controls and governance
Management and administration
Procurement
Project management
Risk
Service delivery

This is a follow-up to the Auditor-General's November 2016 report on the CBD South East Sydney Light Rail project. This follow-up report assessed whether Transport for NSW has updated and consolidated information about project costs and benefits. The audit found that Transport for NSW has not consistently and accurately updated project costs, limiting the transparency of reporting to the public. The Auditor-General reports that the total cost of the pr

Published

Actions for Funding enhancements for police technology

Funding enhancements for police technology

Justice
Community Services
Information technology
Management and administration
Procurement
Project management

This report focuses on how the NSW Police Force managed a $100 million program to acquire new technology. The program invested in technologies intended to make police work safer and quicker. These included body-worn video (BWV) cameras, smart phone devices, mobile fingerprint scanners and hand-held drug testing devices. The audit found that while the NSW Police Force mostly managed the ‘Policing for Tomorrow’ program effectively, investment decision mak

Published

Actions for Train station crowding

Train station crowding

Transport
Management and administration
Risk
Service delivery
Workforce and capability

Sydney Trains patronage has increased by close to 34 per cent over the last five years, and Transport for NSW (TfNSW) expects the growth in patronage to continue over the next 30 years. As patronage increases there are more passengers entering and exiting stations, moving within stations to change services, and waiting on platforms. As a result, some Sydney metropolitan train stations are becoming increasingly crowded. There are three main causes of sta

Published

Actions for Destination NSW's support for major events

Destination NSW's support for major events

Treasury
Financial reporting
Management and administration
Procurement
Project management
Service delivery

This report focuses on whether Destination NSW (DNSW) can demonstrate that its support for major events achieves value for money. The audit found that DNSW’s processes for assessing and evaluating the major events it funds are mostly effective, but its public reporting does not provide enough transparency. DNSW provides clear information to event organisers seeking funding and has a comprehensive methodology for conducting detailed event assessments. H

In progress

Actions for Responses to homelessness

Responses to homelessness

Community Services
Justice
Internal controls and governance
Management and administration
Project management
Service delivery
Shared services and collaboration
Workforce and capability

Efforts to address homelessness in NSW are guided by the NSW Homelessness Strategy 2018-23. This Strategy aims to facilitate collaboration between the Government sector, non-government organisations and the community to reduce the impact of homelessness on individuals and improve outcomes for people and families. The 2018–19 Budget committed $1.0 billion for homelessness services over four years. Under the NSW COVID-19 Stage 2 stimulus in March 2020, the

In progress

Actions for WestConnex: Changes since 2014

WestConnex: Changes since 2014

Transport
Compliance
Financial reporting
Infrastructure
Internal controls and governance
Management and administration
Procurement
Project management
Risk
Service delivery

The WestConnex project is a motorway project that will link the M4 and M5 motorways with 33km of new motorway tunnels in Sydney. We conducted a performance audit of the WestConnex business case review process in 2014. Since then, the scope and projects included in WestConnex have changed. This audit will assess whether Transport for NSW and Infrastructure NSW effectively assessed and justified major scope changes to the WestConnex project since December

Planned

Actions for Compliance review: Cybersecurity

Compliance review: Cybersecurity

Community Services
Education
Environment
Finance
Health
Justice
Local Government
Planning
Premier and Cabinet
Industry
Transport
Treasury
Whole of Government
Cyber security
Information technology
Risk

In February 2019 the Department of Finance, Services and Innovation launched the NSW Cyber Security Policy to ensure all NSW Government Departments and Public Service Agencies are managing cyber security risks to their information and systems. The policy mandates a number of requirements that are a minimum that all agencies must implement. In addition agencies must assess their level of cyber maturity. This audit will examine whether agencies are complyi

Planned

Actions for Public transport in regional areas

Public transport in regional areas

Transport
Infrastructure
Management and administration
Shared services and collaboration

People living in many regional areas of New South Wales have few or no public transport options, with many relying on taxis and buses servicing small areas. Residents who want to participate in employment, education, recreation or access health services outside their areas must use private vehicles. This limits the mobility and opportunities of many people who do not have access to private vehicles. As part of its Future Transport 2056 strategy the NSW G

Planned

Actions for Security and privacy of patient information

Security and privacy of patient information

Health
Cyber security
Information technology
Internal controls and governance
Management and administration
Risk

Local Health Districts manage large volumes of private patient information and have their own systems for data management with differing approaches to data protection. Clinicians in busy hospital environments require timely access to data and systems to effectively treat patients. Increased accessibility may in turn increase the risk of poor data and system security practices. Recent experience in other jurisdictions has also demonstrated that operationa

Planned

Actions for Grants administration for disaster relief

Grants administration for disaster relief

Treasury
Whole of Government
Compliance
Financial reporting
Internal controls and governance
Management and administration
Project management
Service delivery
Shared services and collaboration
Workforce and capability

In response to the 2019-20 bushfires and the COVID-19 pandemic, the NSW Government released significant funds for a range of grant programs aimed at providing emergency support, recovery and economic stimulus across NSW. In 2020, the $750 million dollar Small Business Support Fund was set up to support small businesses and a number of grants rounds have been implemented. This audit will assess whether grants administered under the Small Business Support