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Reports

Published

Actions for CBD South East Sydney Light Rail: follow-up performance audit

CBD South East Sydney Light Rail: follow-up performance audit

Transport
Infrastructure
Internal controls and governance
Management and administration
Procurement
Project management
Risk
Service delivery

This is a follow-up to the Auditor-General's November 2016 report on the CBD South East Sydney Light Rail project. This follow-up report assessed whether Transport for NSW has updated and consolidated information about project costs and benefits. The audit found that Transport for NSW has not consistently and accurately updated project costs, limiting the transparency of reporting to the public. The Auditor-General reports that the total cost of the pr

Published

Actions for Funding enhancements for police technology

Funding enhancements for police technology

Justice
Community Services
Information technology
Management and administration
Procurement
Project management

This report focuses on how the NSW Police Force managed a $100 million program to acquire new technology. The program invested in technologies intended to make police work safer and quicker. These included body-worn video (BWV) cameras, smart phone devices, mobile fingerprint scanners and hand-held drug testing devices. The audit found that while the NSW Police Force mostly managed the ‘Policing for Tomorrow’ program effectively, investment decision mak

Published

Actions for Train station crowding

Train station crowding

Transport
Management and administration
Risk
Service delivery
Workforce and capability

This report focuses on how Transport for NSW and Sydney Trains manage crowding at selected metropolitan train stations. The audit found that while Sydney Trains has identified platform crowding as a key strategic risk, it does not have an overarching strategy to manage crowding in the short to medium term. Sydney Trains 'do not have sufficient oversight to know if crowding is being effectively managed’, the Auditor-General said. Sydney Trains' operatio

Published

Actions for Destination NSW's support for major events

Destination NSW's support for major events

Treasury
Financial reporting
Management and administration
Procurement
Project management
Service delivery

This report focuses on whether Destination NSW (DNSW) can demonstrate that its support for major events achieves value for money. The audit found that DNSW’s processes for assessing and evaluating the major events it funds are mostly effective, but its public reporting does not provide enough transparency. DNSW provides clear information to event organisers seeking funding and has a comprehensive methodology for conducting detailed event assessments. H

Published

Actions for Integrity of data in the Births, Deaths and Marriages Register

Integrity of data in the Births, Deaths and Marriages Register

Justice
Premier and Cabinet
Whole of Government
Cyber security
Fraud
Information technology
Internal controls and governance
Management and administration

This report outlines whether the Department of Customer Service (the department) has effective controls in place to ensure the integrity of data in the Births, Deaths and Marriages Register (the register), and to prevent unauthorised access and misuse. The audit found that the department has processes in place to ensure that the information entered in the register is accurate and that any changes to it are validated. Although there are controls in place

In progress

Actions for Access to health services in custody

Access to health services in custody

Health
Internal controls and governance
Management and administration
Project management
Service delivery
Workforce and capability

The Justice Health and Forensic Mental Health Network (Justice Health) is responsible for providing health care to adults in custodial environments. In order to facilitate access to healthcare, Justice Health works with Corrective Services NSW to manage patient access to care in custodial environments along with access to healthcare in non-custodial environments such as hospitals or specialist community health services. Healthcare is also provided by pri

Open for contribution

Actions for Police responses to domestic and family violence

Police responses to domestic and family violence

Community Services
Justice
Internal controls and governance
Management and administration
Service delivery
Shared services and collaboration

Domestic and family violence is a crime that takes many forms including emotional and psychological abuse, intimidation, harassment, stalking and sexual assault and can include animal abuse targeting pets, and damaging personal or joint property. The NSW Police Force plays a vital role in investigating domestic and family violence incidents and supporting victim-survivors. The objective of th

Planned

Actions for Compliance review: Cybersecurity

Compliance review: Cybersecurity

Community Services
Education
Environment
Finance
Health
Justice
Local Government
Planning
Premier and Cabinet
Industry
Transport
Treasury
Whole of Government
Cyber security
Information technology
Risk

In February 2019 the Department of Finance, Services and Innovation launched the NSW Cyber Security Policy to ensure all NSW Government Departments and Public Service Agencies are managing cyber security risks to their information and systems. The policy mandates a number of requirements that are a minimum that all agencies must implement. In addition agencies must assess their level of cyber maturity. This audit will examine whether agencies are complyi

Planned

Actions for Grants administration for disaster relief

Grants administration for disaster relief

Treasury
Whole of Government
Compliance
Financial reporting
Internal controls and governance
Management and administration
Project management
Service delivery
Shared services and collaboration
Workforce and capability

In response to the 2019-20 bushfires and the COVID-19 pandemic, the NSW Government released significant funds for a range of grant programs aimed at providing emergency support, recovery and economic stimulus across NSW. In 2020, the $750 million dollar Small Business Support Fund was set up to support small businesses and a number of grants rounds have been implemented. This audit will assess whether grants administered under the Small Business Support

Planned

Actions for Business and service continuity planning: Bega Valley Shire Council and Snowy Valleys Council

Business and service continuity planning: Bega Valley Shire Council and Snowy Valleys Council

Local Government
Whole of Government
Management and administration
Project management
Service delivery

Business and service continuity planning assists organisations to prepare for and ensure they can maintain, adapt or restore service delivery in the event of an incident or crisis. This includes natural disasters, such as bushfires, storms and floods. Ideally, business continuity plans would ensure organisations are prepared to respond effectively to the impact of incidents or crises on a wide range of areas including service delivery, safety and availab