Reports
Search filters applied: community services, health, transport, treasury, whole of government AND special review, performance audit AND 2020 AND financial reporting, fraud, information technology, regulation, risk, shared services and collaboration .
Actions for CBD South East Sydney Light Rail: follow-up performance audit
CBD South East Sydney Light Rail: follow-up performance audit
This is a follow-up to the Auditor-General's November 2016 report on the CBD South East Sydney Light Rail project. This follow-up report assessed whether Transport for NSW has updated and consolidated information about project costs and benefits. The audit found that Transport for NSW has not consistently and accurately updated project costs, limiting the transparency of reporting to the public. The Auditor-General reports that the total cost of the pr
Actions for Funding enhancements for police technology
Funding enhancements for police technology
This report focuses on how the NSW Police Force managed a $100 million program to acquire new technology. The program invested in technologies intended to make police work safer and quicker. These included body-worn video (BWV) cameras, smart phone devices, mobile fingerprint scanners and hand-held drug testing devices. The audit found that while the NSW Police Force mostly managed the ‘Policing for Tomorrow’ program effectively, investment decision mak
Actions for Train station crowding
Train station crowding
Sydney Trains patronage has increased by close to 34 per cent over the last five years, and Transport for NSW (TfNSW) expects the growth in patronage to continue over the next 30 years. As patronage increases there are more passengers entering and exiting stations, moving within stations to change services, and waiting on platforms. As a result, some Sydney metropolitan train stations are becoming increasingly crowded. There are three main causes of sta
Actions for Destination NSW's support for major events
Destination NSW's support for major events
This report focuses on whether Destination NSW (DNSW) can demonstrate that its support for major events achieves value for money. The audit found that DNSW’s processes for assessing and evaluating the major events it funds are mostly effective, but its public reporting does not provide enough transparency. DNSW provides clear information to event organisers seeking funding and has a comprehensive methodology for conducting detailed event assessments. H
Actions for Integrity of data in the Births, Deaths and Marriages Register
Integrity of data in the Births, Deaths and Marriages Register
This report outlines whether the Department of Customer Service (the department) has effective controls in place to ensure the integrity of data in the Births, Deaths and Marriages Register (the register), and to prevent unauthorised access and misuse. The audit found that the department has processes in place to ensure that the information entered in the register is accurate and that any changes to it are validated. Although there are controls in place
Actions for WestConnex: Changes since 2014
WestConnex: Changes since 2014
The WestConnex project is a motorway project that will link the M4 and M5 motorways with 33km of new motorway tunnels in Sydney. We conducted a performance audit of the WestConnex business case review process in 2014. Since then, the scope and projects included in WestConnex have changed. This audit will assess whether Transport for NSW and Infrastructure NSW effectively assessed and justified major scope changes to the WestConnex project since December
Actions for Responses to homelessness
Responses to homelessness
Efforts to address homelessness in NSW are guided by the NSW Homelessness Strategy 2018-23. This Strategy aims to facilitate collaboration between the Government sector, non-government organisations and the community to reduce the impact of homelessness on individuals and improve outcomes for people and families. The 2018–19 Budget committed $1.0 billion for homelessness services over four years. Under the NSW COVID-19 Stage 2 stimulus in March 2020, the
Actions for Compliance review: Cybersecurity
Compliance review: Cybersecurity
In February 2019 the Department of Finance, Services and Innovation launched the NSW Cyber Security Policy to ensure all NSW Government Departments and Public Service Agencies are managing cyber security risks to their information and systems. The policy mandates a number of requirements that are a minimum that all agencies must implement. In addition agencies must assess their level of cyber maturity. This audit will examine whether agencies are complyi
Actions for Public transport in regional areas
Public transport in regional areas
People living in many regional areas of New South Wales have few or no public transport options, with many relying on taxis and buses servicing small areas. Residents who want to participate in employment, education, recreation or access health services outside their areas must use private vehicles. This limits the mobility and opportunities of many people who do not have access to private vehicles. As part of its Future Transport 2056 strategy the NSW G
Actions for Domestic and family violence
Domestic and family violence
The NSW Government included reducing domestic and family violence reoffending as a Premier’s Priority in 2015. The 2016–17 Budget announced $300 million over four years for early intervention programs, crisis responses, and new approaches intended to change perpetrator behaviour. This audit may consider whether agency responses are effectively responding to domestic and family violence and may be undertaken as a series of audits looking at how different