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Reports

Published

Actions for Planning statewide services

Planning statewide services

Health
Information technology
Management and administration
Service delivery
Shared services and collaboration

The Audit Office is of the view that:

  • there is no system wide plan for the location of emergency departments. This function is undertaken by each Area Health Service

  • coordination between the Department and the NSW Ambulance Service could be improved in aspects such as the collocation of facilities and direct communications between ambulances and emergency departments

  • there is no policy framework that recognises the increasing role and impact of private providers

  • the Department’s guidelines do not take into account demographic factors, the number of patients treated or the acuity of presentations as criteria for determining the size of an emergency department or the level and scope of emergency services that should be available at that location.

  • the Department has introduced a range of initiatives over a period of time to improve the performance of emergency departments such as the establishment of the Integrated Bed Management Committee. Some have been quite effective, whilst others have had mixed success. There has been an overall improvement in emergency department waiting times for urgent cases. However, there has been little improvement in waiting times for less urgent cases and a decline in performance for access block (the time taken to be admitted to a hospital ward from the emergency department after a decision has been made that this is required).

 

Parliamentary reference - Report number #54 - released 21 October 1998

Published

Actions for Redevelopment proposal for East Fairfield (Villawood) Estate

Redevelopment proposal for East Fairfield (Villawood) Estate

Community Services
Infrastructure
Management and administration
Procurement
Project management
Service delivery

This audit examines the processes which led to the Government’s decision to demolish and sell the East Fairfield (Villawood) housing estate at a cost of nearly $32m gross ($17m net). In doing so, the audit focuses on whether the decision process demonstrates that it is an efficient and effective use of government funds.

The audit raises a number of concerns about the decision-making process. Although demolition and redevelopment may have been the most efficient and effective outcome, The Audit Office is not able to confirm this from the evidence presented. Audit found that the process used to arrive at this decision was not transparent, nor was it adequately justified by available evidence.

 

Parliamentary reference - Report number #46 - released 29 January 1998