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Reports

Published

Actions for Rail freight and Greater Sydney

Rail freight and Greater Sydney

Transport
Information technology
Infrastructure
Management and administration
Project management
Service delivery

The movement of freight contributes $66 billion annually to the NSW economy. Two thirds of all freight in NSW moves through Greater Sydney, and the volume of freight moving through Greater Sydney is expected to increase by 48 per cent by 2036. This audit assessed the effectiveness of transport agencies in improving the use of rail freight capacity in Greater Sydney, and to meet current and future freight demand. What we found

Published

Actions for Managing climate risks to assets and services

Managing climate risks to assets and services

Planning
Environment
Treasury
Industry
Infrastructure
Management and administration
Risk
Service delivery

This report assessed how effectively the Department of Planning, Industry and Environment (DPIE) and NSW Treasury have supported state agencies to manage climate risks to their assets and services. Climate risks that can impact on state agencies' assets and services include flooding, bushfires, and extreme temperatures. Impacts can include damage to transport, communications and energy infrastructure, increases in hospital admi

Planned

Actions for Access to Legal Aid and community legal services

Access to Legal Aid and community legal services

Community Services
Justice

Legal Aid NSW and non-government community legal centres (CLCs) provide free legal assistance services across the state, particularly to people experiencing economic hardship, social disadvantage or discrimination. Previous national and state reviews have found unmet demand for legal assistance services and specific service gaps, and made recommendations for adequate and stable funding. In 2019–20 the NSW Government provided $224 million in funding to Le

Planned

Actions for Coastal management reforms

Coastal management reforms

Planning
Environment
Local Government

The coast is one of our greatest assets in New South Wales and is home to nearly 85% of the state’s population. The NSW Government has established a framework to manage the coastal environment in a sustainable way for the wellbeing of the people of New South Wales. This includes the Coastal Management Act 2016, which requires certain local councils to prepare a coastal management program, and the State Environmental Planning Policy (Resilience and Hazard

Planned

Actions for Land Titles Registry

Land Titles Registry

Planning
Environment
Finance

Australian Registry Investments (trading as NSW Land Registry Services) was granted the right to operate the titling and registry operations of New South Wales in April 2017, under a 35-year concession which commenced on 1 July 2017. The NSW Government continues to guarantee the title under the Torrens Assurance Fund. The Office of the Registrar General regulates NSW Land Registry Services (NSW LRS) as the operator of the NSW land titles registry under a

Published

Actions for Fast-tracked Assessment Program

Fast-tracked Assessment Program

Planning
Industry
Environment
Compliance
Internal controls and governance
Management and administration
Service delivery

This report examines the effectiveness of the Fast-tracked Assessment Program, administered by the Department of Planning, Industry and Environment (DPIE) between April 2020 and October 2020.  The program aimed to support the construction industry during the COVID-19 crisis by accelerating the final assessment stages for planning proposals and development applications.  DPIE selected projects and planning proposals f

Published

Actions for Managing cyber risks

Managing cyber risks

Whole of Government
Transport
Cyber security
Information technology
Internal controls and governance
Procurement
Risk

This audit assessed how effectively Transport for NSW (TfNSW) and Sydney Trains identify and manage their cyber security risks. The NSW Cyber Security Policy (CSP) sets out 25 mandatory requirements for agencies, including implementing the Australian Cyber Security Centre’s Essential 8 strategies to mitigate cyber security incidents, and identifying the agency’s most vital systems, their ‘crown jewels’.  The audited agenc

Planned

Actions for Water management and regulation

Water management and regulation

Planning
Environment
Compliance
Fraud
Internal controls and governance
Management and administration
Regulation
Service delivery

Water regulation aims to achieve sustainable environmental, economic and social outcomes from the management of water resources, consistent with the Water Management Act 2000. Following recommendations from reviews into water theft, reforms were made to strengthen water regulation, compliance and enforcement – including the establishment of the Natural Resources Access Regulator (NRAR) in 2018. The Department of Planning and Environment shares responsibi

Published

Actions for WestConnex: changes since 2014

WestConnex: changes since 2014

Transport
Compliance
Infrastructure
Internal controls and governance
Management and administration
Project management
Risk

The report examined whether Transport for NSW (TfNSW) and Infrastructure NSW (INSW) effectively assessed and justified major scope changes to the WestConnex project since 2014. What we found NSW Government decisions to fund WestConnex-related projects outside WestConnex's $16.812 billion budget have reduced transparency and understate the full cost of WestConnex. The NSW Government's decision to separate Sydney Gateway from W

Published

Actions for Responses to homelessness

Responses to homelessness

Community Services
Justice
Management and administration
Project management
Service delivery

The report assessed how effectively the Department of Communities and Justice is responding to homelessness through the NSW Government’s Homelessness Strategy. It also assessed the effectiveness of the department’s efforts to address street homelessness in its COVID-19 response. What we found The strategy was designed to build evidence to inform future state-wide action rather than to end homelessness. The department receive