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Reports

Published

Actions for Improving Legal and Safe Driving Among Aboriginal People

Improving Legal and Safe Driving Among Aboriginal People

Transport
Finance
Justice
Whole of Government
Management and administration

Government responses to improve legal and safe driving among Aboriginal people have had limited success reducing Aboriginal peoples’ over-representation in road accident fatalities, traffic-related offending and imprisonments.

 

Parliamentary reference - Report number #238 - released 19 December 2013

Published

Actions for Volume Three 2013 focusing on New South Wales State Finances

Volume Three 2013 focusing on New South Wales State Finances

Whole of Government
Asset valuation
Compliance
Financial reporting
Internal controls and governance
Management and administration
Project management

The Total State Sector Accounts for the year ended 30 June 2013 received an unqualified independent auditor’s opinion. This is the first time in over a decade the Total State Sector Accounts have not been qualified.

In looking into the resolution of qualifications:

  • We obtained enough evidence supporting the value of education buildings and their depreciation expense
  • Sufficent evidence has been obtained to support the existence and value of the State archives
  • We obtained enough evidence supporting the completeness of land and infrastructure holdings recognised
  • Improvements are still needed in the accuracy of information used to record the State’s land holdings.

Published

Actions for Managing Gifts and Benefits

Managing Gifts and Benefits

Planning
Finance
Transport
Environment
Compliance
Fraud
Internal controls and governance
Management and administration

Overall, the audited entities are managing some aspects of gifts and benefits effectively but other aspects require improvement. We found that all five entities had gifts and benefits policies that addressed some but not all of the attributes of a sound policy. All five have communicated their gifts and benefits policies to staff and external stakeholders, although in each case we identified opportunities to better communicate their policies.

 

Parliamentary reference - Report number #228 - released 27 March 2013

Published

Actions for Volume One 2013 focusing on themes from 2012

Volume One 2013 focusing on themes from 2012

Whole of Government
Asset valuation
Compliance
Financial reporting
Fraud
Information technology
Internal controls and governance
Management and administration
Procurement
Project management
Regulation
Shared services and collaboration
Workforce and capability

This overview summarises the significant findings included in my 2012 financial audit report, volumes three to eleven, and highlights NSW agencies’ overall achievements and challenges. The overview summarises key themes and messages arising from these audits to help readers understand common findings. Agencies and their audit and risk committees can use the overview to self-assess and identify issues that may be relevant to their organisations.

It found more than 85 per cent of the recommendations in my 2011 financial audit reports to Parliament were implemented in 2012. Whilst this is less than 100 per cent, NSW government agencies clearly acted on my significant recommendations. However, NSW government agencies need to do more to follow up more detailed recommendations that are made directly to management.

Published

Actions for Handback of the M4 Tollway

Handback of the M4 Tollway

Transport
Infrastructure
Internal controls and governance
Management and administration
Procurement
Project management

This audit focuses on the M4 handback. It looks at whether the road will be in good condition when the State gets it back, and whether it will cope with the extra traffic after the toll is removed. These are critical issues for taxpayers and motorists. Taxpayers don’t want to be responsible for a large repair bill and motorists don’t want to be stuck in traffic jams.

To ensure that future private sector partnerships (PPP) deal adequately with handback, we recommend that the Roads and Traffic Authority (RTA):

  • ensure deeds spell out an appropriate inspection and testing program to determine repairs required to bring roads up to a satisfactory condition at handback (p.11)
  • ensure deeds link condition standards and maintenance approaches to changing industry standards and approaches over the life of the PPP (p.11)
  • consider including in deeds a requirement that operators provide a performance bond or similar security over the cost of handback repairs (p.11)
  • review the lessons learnt from the M4 tollway handback and determine whether it should seek to negotiate changes to existing tollway deeds to better deal with handback, by June 2010 (p.11)

 

Parliamentary reference - Report number #193 - released 27 October 2009

Published

Actions for Administering Domestic Waterfront Tenancies

Administering Domestic Waterfront Tenancies

Planning
Transport
Management and administration
Service delivery
Shared services and collaboration

The audit’s overall conclusion is that Lands and Maritime are broadly achieving outcomes consistent with the IPART report on administering domestic waterfront tenancies. But a lack of collaboration between the agencies is contributing to poor customer service. Inconsistencies with the IPART report recommendations and operational differences between the two agencies result in different rents and conditions for tenants in the two agencies. The differences are having a significant impact on customer service.

 

Parliamentary reference - Report number #191 - released 23 September 2009

Published

Actions for Improving Road Safety: Heavy Vehicles

Improving Road Safety: Heavy Vehicles

Transport
Compliance
Internal controls and governance
Management and administration
Regulation
Risk

The RTA (Roads and Traffic Authority) approach to detecting and enforcing heavy vehicle safety has produced mixed results. There have been overall decreases in the number of crashes and people killed and injured in crashes involving heavy vehicles between 2002 and 2007. However, the number of crashes and the number of people injured have increased between 2006 and 2007.

We recognise that the RTA is unable to prevent all crashes. However, we consider that the RTA could do more to improve its ability to detect and respond to high risk heavy vehicles travelling on our roads.

 

Parliamentary reference - Report number #187 - released 13 May 2009

Published

Actions for Better Practice Guide

Better Practice Guide

Whole of Government
Management and administration

The Audit Office’s performance audit report, The Management of Intellectual Property (October 2001) addressed issues at the whole-of-government level and examined IP management in fourteen agencies.

This Better Practice Guide draws on the audit report and seeks to build upon initiatives undertaken by the Premier’s Department and other agencies. Some of these initiatives are included under the heading of ‘Additional Information’ at the end of the guide. These should be consulted for help in formulating policies and procedures for the management of Intellectual Property.

 

Parliamentary reference - Report number #90 - released 17 October 2001

Published

Actions for Management of Intellectual Property

Management of Intellectual Property

Whole of Government
Management and administration

The Audit Office is of the opinion that the good management of Intellectual Property (IP) by the public sector depends on an adequate and coordinated framework to guide agencies in developing their own policies. The current framework for IP is incomplete because it does not help agencies to develop policy, identify the IP assets that need to be managed, integrate management of IP with agency objectives, access expert help when they need it, encourage staff to be innovative and so create and promote the uptake of IP or monitor and defend IP against unauthorised use.

It is also important to improve coordination between agencies responsible for developing whole-of-government policy in regard to IP. The lack of an integrated framework and co-ordinated support for agencies means that the management of IP has varied across the public sector and in general is not adequate.

 

Parliamentary reference - Report number #89 - released 17 October 2001

Published

Actions for Use of the internet and related technologies to improve public sector performance

Use of the internet and related technologies to improve public sector performance

Whole of Government
Cyber security
Information technology
Procurement
Service delivery
Shared services and collaboration
Workforce and capability

Notwithstanding the considerable effort, it is not apparent that the Government's vision can be fully achieved without increased efforts. Based on the current position, to ensure that the Government's vision can be achieved the Audit Office is of the view that the following key issues need to be urgently addressed: 

  • more robust mechanisms are needed to monitor, review and report publicly on progress and benefits

  • a greater emphasis should be placed on central coordination to ensure that agencies act in a more uniform and integrated manner  

  • the achievement of significant reform of business processes will require a substantial strengthening of accountability mechanisms and more comprehensive, rigorous and systematic approaches to e-government project and risk management. 

  • despite an array of guidance material and support provided by central agencies, line agency needs for assistance do not seem to be being met to sufficiently advance matters across the sector at the pace and scope desired

  • the Government’s e-government aspirations and funding are not always effectively harmonised. Agencies typically have limited resources available to trial or experience new technologies, and display an aversion to the associated risks.

 

Parliamentary reference - Report number #87 - released 19 September 2001