Reports
Actions for Volume Eight 2012 focusing on Transport and Ports
Volume Eight 2012 focusing on Transport and Ports
We issued unqualified audit opinions on the transport entities’ 30 June 2012 financial statements. Some of the findings of the report include: government funding to the public transport operators totalled $4.4 billion in 2011-12 ($3.7 billion in 2010-11) passenger services revenue only covered 20 per cent of RailCorp's operating costs Transport for NSW has formalised a protocol to mitigate the risk of potential conflicts of interests
Actions for Volume Five 2012 focusing on superannuation, compensation and housing
Volume Five 2012 focusing on superannuation, compensation and housing
The NSW Government’s defined benefit superannuation funds have had positive returns for the last three years. However, the returns fell significantly in 2011-12. Global economic conditions led to substantial volatility and uncertainty in markets creating challenges for superannuation funds’ trustees.
Actions for Volume Three 2012 focusing on New South Wales State Finances
Volume Three 2012 focusing on New South Wales State Finances
A qualified audit opinion was issued on the Total State Sector Accounts for the year ended 30 June 2012. Qualified opinions have been issued every year for the past decade. The key issue contributing to past qualifications has been partially resolved, but new issues have arisen that impact the ability to confirm property, plant and equipment balances in 2011-12.
Actions for Outsourcing Information Technology
Outsourcing Information Technology
Agencies have managed the planning of outsourcing in a competent way. All agencies satisfactorily managed the contractual aspects of outsourcing. The Audit Office is of the opinion, however, that there is no objective evidence to demonstrate that agencies have achieved their goals in outsourcing IT. Most agencies had identified the current and expected costs and risks of outsourcing. Agencies were not able to demonstrate that the actual costs of outsourc
Actions for User-Friendliness of Websites
User-Friendliness of Websites
Of the sites examined, users would find that some offered a pleasant and productive experience. Using others would be onerous and frustrating. Some users would not be able in practice to access features on some sites. All sites, even the best, had aspects warranting better attention to users’ needs. The failure of some sites to provide important information about privacy, security and legal matters was of particular concern. For the sites evaluated there
Actions for Bus Maintenance and Bus Contracts
Bus Maintenance and Bus Contracts
State Transit has developed fleet management plans and maintenance standards that meet its regulatory and contractual obligations as a bus operator and are consistent with vehicle manufacturers’ standards and best practice. However, assumptions used in fleet management plans to forecast fleet growth may not result in the most efficient and effective outcome for State Transit. Forecasts fail to take account of opportunities to redesign or reduce services