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Reports

Published

Actions for Volume Twelve 2015 Part One Trade & Investment and TAFE

Volume Twelve 2015 Part One Trade & Investment and TAFE

Planning
Education
Asset valuation
Compliance
Financial reporting
Information technology
Internal controls and governance
Project management
Risk

Serious system limitations prevented TAFE NSW from providing sufficient and appropriate evidence to support recorded student revenue of $477 million, student receivables and accrued income of $47.6 million and unearned revenue of $398 million.
 
These limitations resulted in: 

  • a qualified audit opinion being issued for TAFE NSW;
  • delays in enrolling students;
  • inability to fully reconcile cash balances;
  • difficulties in reconciling student enrolments with revenues recorded in the financial statements;
  • large volumes of manual processing.

Published

Actions for Volume Twelve 2015 Part Two Water

Volume Twelve 2015 Part Two Water

Planning
Environment
Asset valuation
Compliance
Financial reporting
Information technology
Internal controls and governance
Project management
Risk

The distributions to the NSW Government increased from $690 million in 2013-14 to $1.0 billion in 2014-15. The increase was largely due to a higher dividend from Sydney Water Corporation.

Published

Actions for Sydney metropolitan bus contracts

Sydney metropolitan bus contracts

Transport
Internal controls and governance
Management and administration
Procurement
Project management
Service delivery

On 9 September 2015, the Acting Auditor-General of New South Wales, Tony Whitfield, released a report on Sydney Metropolitan Bus Service Contracts.
 
All scheduled bus services in the Sydney metropolitan area are provided under contracts with the public and private operators. The contracts allow Transport for NSW (TfNSW) to determine what bus services are provided and to whom. This audit assessed the effectiveness of TfNSW’s design and management of these contracts.
 
Bus services provided under the Sydney Metropolitan Bus Service Contracts have largely been effective and efficient. Operators are mostly meeting their key performance indicators. Customer satisfaction is better than under the previous contracts and improving, patronage is increasing, and the unit costs of providing services are now lower than under the previous contracts. 
 
However, punctuality remains a problem. Private operators are mostly starting their trips on time, but rarely meeting their mid and end-of-trip targets. State Transit Authority’s (STA) punctuality is improving but is worse than private operators, and other areas of performance are generally below private operators.
 
The current situation is a substantial improvement over what we found in our 2010 audit on the previous contracts.

 

Parliamentary reference - Report number #258 - released 9 September 2015

Published

Actions for Country towns water supply and sewerage program

Country towns water supply and sewerage program

Industry
Planning
Environment
Internal controls and governance
Management and administration
Project management
Service delivery

The Country Towns Water Supply and Sewerage Program has effectively promoted adoption of better management practices by local water utilities, but will not achieve its objective of eliminating the water supply and sewerage infrastructure backlog in urban areas of country NSW.
 
The $1.2 billion Program aims to help local water utilities provide appropriate, affordable, cost effective and well-managed water supply and sewerage services in the urban areas of country NSW. It has two broad elements:

  • promoting adoption of better practices 
  • providing financial assistance towards the capital cost of infrastructure backlog works.

 

Parliamentary reference - Report number #251 - released 4 May 2015

Published

Actions for Vocational education and training reform

Vocational education and training reform

Education
Industry
Management and administration
Procurement
Project management
Service delivery
Workforce and capability

The Department’s framework for VET reform has the potential to effectively achieve the government’s immediate objectives for the reform, which are associated with meeting its commitments under the National Partnership Agreement for Skills Reform without spending more. We found that the government is addressing VET reform objectives in the following order of priority: no extra cost (budget neutrality), TAFE viability, quality VET, access to VET for regions and equity groups, more contestability, student choice. Overall, we conclude that a more balanced approach, by putting more emphasis on increased contestability and student choice, is more likely to maximise the public value for the government’s investment in VET.

 

Parliamentary reference - Report number #249 - released 29 January 2015