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Reports

Published

Actions for Compliance with the NSW Cyber Security Policy

Compliance with the NSW Cyber Security Policy

Whole of Government
Compliance
Cyber security
Information technology

What the report is about This audit assessed nine agencies’ compliance with the NSW Cyber Security Policy (CSP) including whether, during the year to 30 June 2020, the participating agencies: met their reporting obligations under the CSP reported accurate self-assessments of their level of maturity implementing the CSP’s requirements including the Australian Cyber Security Centre’s (ACSC) Essential 8. What we found Key elements to strengthen cyber se

Published

Actions for Rail freight and Greater Sydney

Rail freight and Greater Sydney

Transport
Information technology
Infrastructure
Management and administration
Project management
Service delivery

What the report is about The movement of freight contributes $66 billion annually to the NSW economy. Two thirds of all freight in NSW moves through Greater Sydney, and the volume of freight moving through Greater Sydney is expected to increase by 48 per cent by 2036. This audit assessed the effectiveness of transport agencies in improving the use of rail freight capacity in Greater Sydney, and to meet current and future freight demand. What we found

Published

Actions for Access to health services in custody

Access to health services in custody

Health
Justice
Management and administration
Service delivery

What the report is about This audit assessed whether adults in custody have effective access to health services. The audit examined the activities of Justice Health and Corrective Services NSW. What we found The majority of custodial patients receive timely health care, but a small proportion of patients are not receiving care within target timeframes. Eleven per cent of scheduled health appointments are not attended, and agencies can do more to unde

Published

Actions for Managing climate risks to assets and services

Managing climate risks to assets and services

Planning
Environment
Treasury
Industry
Infrastructure
Management and administration
Risk
Service delivery

What the report is about This report assessed how effectively the Department of Planning, Industry and Environment (DPIE) and NSW Treasury have supported state agencies to manage climate risks to their assets and services. Climate risks that can impact on state agencies' assets and services include flooding, bushfires, and extreme temperatures. Impacts can include damage to transport, communications and energy infrastructure, increases in hospital admi

In progress

Actions for Business and service continuity planning: Bega Valley Shire Council and Snowy Valleys Council

Business and service continuity planning: Bega Valley Shire Council and Snowy Valleys Council

Local Government
Whole of Government
Management and administration
Project management
Service delivery

Business and service continuity planning assists organisations to prepare for and ensure they can maintain, adapt or restore service delivery in the event of an incident or crisis. This includes natural disasters, such as bushfires, storms and floods. Ideally, business continuity plans would ensure organisations are prepared to respond effectively to the impact of incidents or crises on a wide range of areas including service delivery, safety and availab

In progress

Actions for Investment in regional development

Investment in regional development

Whole of Government
Compliance
Internal controls and governance
Management and administration
Project management
Service delivery

In 2017, the NSW Government announced a Regional Development Framework which provides a scaffold for better coordination, decision making and effort on the ground. The NSW Government recognised the need to be more strategic and better coordinated if it is to make a difference, particularly in addressing some of the serious issues facing regional NSW such as pockets of youth unemployment, social disadvantage, changing economic opportunities and increased

In progress

Actions for Coordination of emergency responses

Coordination of emergency responses

Premier and Cabinet
Cross-agency collaboration
Management and administration
Project management
Service delivery
Shared services and collaboration

The 2019–20 bushfire emergencies, and the COVID-19 pandemic have had a significant impact on the people and public sector of New South Wales. The scale of government responses to both events has also been significant and has encompassed a wide range of activities, service delivery, governance and policy. Significant resources have been directed for emergency responses, and in assisting rebuilding and economic recovery. Some systems and processes have cha

In progress

Actions for Machinery of Government changes

Machinery of Government changes

Premier and Cabinet
Internal controls and governance
Management and administration
Service delivery

In April 2019, after the NSW State election, the Premier introduced changes to the structure of NSW Government agencies (known as Machinery of Government changes). These changes included the consolidation of government agencies into a structure of eight clusters. This audit will consider issues such as whether the 2019 Machinery of Government changes achieved their effectiveness and efficiency goals and improved public sector administration.

In progress

Actions for COVID Intensive Learning Support Program

COVID Intensive Learning Support Program

Education
Management and administration
Project management
Service delivery

In November 2020, the Government announced a $337 million program designed to support students whose learning was disrupted by COVID-19 during 2020. Beginning from Term 1, the COVID Intensive Learning Support Program (the program) provides small group tuition in all government schools and select non-government schools. The program offers schools flexibility in how they deliver small group tuition based on the needs of students and school circumstances. 

Published

Actions for Grants administration for disaster relief

Grants administration for disaster relief

Treasury
Finance
Compliance
Fraud
Management and administration
Project management

What the report is about The report examined whether NSW Treasury, Service NSW and the Department of Customer Service effectively administered grants programs funded under the $750 million Small Business Support Fund, including: $10,000 Small Business Support Grant $3,000 Small Business Recovery Grant. What we found The agencies effectively implemented the grants within required timeframes, reflecting the NSW Government’s decision to deliver urgent f