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Published

Actions for Monitoring food safety practices in retail food businesses

Monitoring food safety practices in retail food businesses

Health
Local Government
Compliance
Internal controls and governance
Management and administration
Risk
Shared services and collaboration

New South Wales has a lower rate of foodborne illness than the national average. This reflects some good practices in the NSW Food Authority’s approach to monitoring food safety standards. It also is a factor of the long-standing commitment by local councils’ to ensuring retail food businesses meet these standards.

To ensure foodborne illness remains low, the Authority needs to better monitor its arrangements with councils which inspect retail food businesses on its behalf, and receive additional and more timely information from councils on compliance with food safety standards.

 

Parliamentary reference - Report number #274 - released 15 September 2016

Published

Actions for Early childhood education

Early childhood education

Education
Compliance
Information technology
Management and administration
Project management
Regulation
Risk
Service delivery
Workforce and capability

Enrolments in quality early childhood education programs in New South Wales are increasing but are below the national benchmark, according to a report released today by the NSW Auditor-General, Margaret Crawford.

Ninety-five per cent of children should be enrolled in at least 600 hours in the year before school, but according to the latest NSW figures 77 per cent of children were enrolled in quality early childhood education programs. This 2015 figure is below the benchmark, but is a significant improvement on 2013 when 59 per cent were enrolled.

 

Parliamentary reference - Report number #271 - released 26 May 2016

Published

Actions for Volume Twelve 2015 Part One Trade & Investment and TAFE

Volume Twelve 2015 Part One Trade & Investment and TAFE

Planning
Education
Asset valuation
Compliance
Financial reporting
Information technology
Internal controls and governance
Project management
Risk

Serious system limitations prevented TAFE NSW from providing sufficient and appropriate evidence to support recorded student revenue of $477 million, student receivables and accrued income of $47.6 million and unearned revenue of $398 million.
 
These limitations resulted in: 

  • a qualified audit opinion being issued for TAFE NSW;
  • delays in enrolling students;
  • inability to fully reconcile cash balances;
  • difficulties in reconciling student enrolments with revenues recorded in the financial statements;
  • large volumes of manual processing.

Published

Actions for Volume Eleven 2015 Education and Communities

Volume Eleven 2015 Education and Communities

Education
Community Services
Information technology
Internal controls and governance
Project management
Risk

The number of students enrolled in NSW public schools has increased by over 21,000 during the past five years taking total enrolments in 2014 to 763,698.
 
While growth in student numbers is concentrated in metropolitan Sydney, enrolments in Northern Sydney increased by 20 per cent in the past ten years.

Published

Actions for Volume Ten 2015 Health

Volume Ten 2015 Health

Health
Information technology
Internal controls and governance
Project management
Risk

NSW Health, on average, met the emergency department triage response time targets across all triage categories in 2014-15 for the second consecutive year. However, fewer health entities met all triage targets in 2014-15, according to a report released by the New South Wales Acting Auditor-General, Tony Whitfield. 
 
NSW Health improved its emergency department treatment performance in 2014-15, but did not achieve its target of 81 per cent of patients being admitted, transferred or discharged within four hours of presenting. In 2014-15, the State average was 74.3 per cent compared to 73.9 per cent in 2013-14. Only five local health districts achieved the 81 per cent target in 2014-15.

Published

Actions for Volume Six 2015 Transport

Volume Six 2015 Transport

Transport
Information technology
Internal controls and governance
Project management
Risk

Public transport revenue decreased by 2.7 per cent despite a fare increase and increased patronage. Twenty-five per cent of all Opal trips (over 74 million) were free, including 47 per cent of trips on ferries, according to a report released today by the New South Wales Acting Auditor-General, Tony Whitfield. These trips were valued at $189 million.

Published

Actions for Areas of focus from 2014

Areas of focus from 2014

Education
Community Services
Finance
Health
Industry
Justice
Local Government
Planning
Premier and Cabinet
Transport
Treasury
Universities
Whole of Government
Environment
Compliance
Financial reporting
Fraud
Information technology
Internal controls and governance
Procurement
Project management
Risk

The 2014 audits showed that the quality and timeliness of financial reporting have continued to improve. However, many agencies do not have financial sustainability indicators that provide early warning of management issues, such as an inability to meet financial obligations. Weaknesses were identified in information security, management of leave balances, asset management and internal controls.
 
Governance issues and gaps in performance information and reporting across the sector suggest Chief Financial Officers should have a stronger role and be more involved in strategy and risk management to maximise performance and add value.
 

Published

Actions for Security of critical IT infrastructure

Security of critical IT infrastructure

Transport
Planning
Compliance
Information technology
Internal controls and governance
Management and administration
Risk

Roads and Maritime Services and Transport for NSW have deployed many controls to protect traffic management systems but these would have been only partially effective in detecting and preventing incidents and unlikely to support a timely response. There was a potential for unauthorised access to sensitive information and systems that could have disrupted traffic.
 
Until Roads and Maritime Services’ IT disaster recovery site is fully commissioned, a disaster involving the main data centre is likely to lead to higher congestion in the short-term as traffic controllers would be operating on a regional basis without the benefit of the Traffic Management Centre.

 

Parliamentary reference - Report number #248 - released 21 January 2015

Published

Actions for WestConnex: Assurance to the Government

WestConnex: Assurance to the Government

Transport
Treasury
Premier and Cabinet
Infrastructure
Internal controls and governance
Management and administration
Procurement
Project management
Risk

This audit assesses the assurance provided to the NSW Government for the initial stages of the WestConnex project.

The audit examined the WestConnex project from concept development to the pre-tender phase for Stage 1A – M4 (Parramatta to Homebush Bay). It did not examine the merit of the project or whether it represented value-for-money.

This audit found a number of shortcomings with the governance of the WestConnex project during its early stages and makes recommendations on how to better govern the remainder of the project to minimise the risk of failure.

 

Parliamentary reference - Report number #247 - released 18 December 2014

Published

Actions for Learning Management and Business Reform Program

Learning Management and Business Reform Program

Education
Information technology
Internal controls and governance
Management and administration
Procurement
Project management
Risk

The Learning Management and Business Reform (LMBR) program was established in 2006 to improve service delivery to schools, corporate staff and TAFE NSW. Some parts of the three major components of the LMBR program have been delivered to different areas of the Department of Education and Communities. However, complete implementation is behind schedule and over budget, and the Department has yet to demonstrate that it will achieve the expected benefits.

 

Parliamentary reference - Report number #246 - released 16 December 2014