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Published

Actions for Supporting students with disability in NSW public schools

Supporting students with disability in NSW public schools

Education
Information technology
Management and administration
Service delivery
Workforce and capability

The Department of Education is doing a reasonable job in managing how well students with disability transition to a new school and supporting teachers to improve these students’ educational outcomes, according to a report released today by the NSW Auditor-General, Margaret Crawford.

The level of support provided to students with disability can vary between schools. This is partly due to cultural resistance in some schools and teachers not always having the necessary skills to support children with disability.

 

Parliamentary reference - Report number #270 - released 12 May 2016

Published

Actions for Reintegrating young offenders into the community after detention

Reintegrating young offenders into the community after detention

Justice
Management and administration
Shared services and collaboration
Workforce and capability

Juvenile Justice prepares and assists young people to reintegrate into the community reasonably well, given the complex needs of young people in detention, according to a report released today by the NSW Auditor-General, Margaret Crawford.

Juvenile Justice has many processes and programs to identify and address young people’s needs while in detention and links them to relevant support services in the community. It still faces some significant barriers which make reintegration difficult. Some are within its control to fix, such as improving training and recreational activities available to young people in detention. Others relate to external factors, such as the capacity of other organisations to address their reintegration needs like housing, education and employment, and a young person’s period of detention.

 

Parliamentary reference - Report number #269 - released 28 April 2016

Published

Actions for Performance frameworks in custodial centre operations

Performance frameworks in custodial centre operations

Justice
Management and administration
Risk
Service delivery

The effectiveness of Corrective Services NSW’s performance framework is limited because organisational key performance indicators (KPIs) do not cascade to public correctional centres, according to a report released today by the Acting New South Wales Auditor-General, Tony Whitfield.

'As a result, individual public correctional centres could not be assessed on how well they are contributing to overall Corrective Service objectives, and it is difficult to vary performance expectations in response to changing operating environments', said Mr Whitfield. 'Its commissioning and contestability project is designed to address these issues', he added.

 

Parliamentary reference - Report number #267 - released 3 March 2016

Published

Actions for Large construction projects

Large construction projects

Treasury
Transport
Health
Industry
Planning
Premier and Cabinet
Whole of Government
Compliance
Infrastructure
Internal controls and governance
Management and administration
Procurement
Project management

The independent assurance given to the NSW Government and sponsor agencies on the viability of large capital projects throughout their lifecycle is inadequate. Government policy is regularly not followed and not properly communicated to those responsible for implementing such policy.
 
This audit sought to test the effectiveness of the NSW capital project assurance system - which includes gateway reviews and reporting - but significant levels of non-compliance identified in our case studies prevented this. The NSW Commission of Audit also identified this issue in 2012. Gateway reviews are conducted by independent reviewers at key stages of a project’s life cycle and provide an independent assessment on a project’s readiness to proceed to the next stage.

 

Parliamentary reference - Report number #252 - released 7 May 2015

Published

Actions for Vocational education and training reform

Vocational education and training reform

Education
Industry
Management and administration
Procurement
Project management
Service delivery
Workforce and capability

The Department’s framework for VET reform has the potential to effectively achieve the government’s immediate objectives for the reform, which are associated with meeting its commitments under the National Partnership Agreement for Skills Reform without spending more. We found that the government is addressing VET reform objectives in the following order of priority: no extra cost (budget neutrality), TAFE viability, quality VET, access to VET for regions and equity groups, more contestability, student choice. Overall, we conclude that a more balanced approach, by putting more emphasis on increased contestability and student choice, is more likely to maximise the public value for the government’s investment in VET.

 

Parliamentary reference - Report number #249 - released 29 January 2015

Published

Actions for Learning Management and Business Reform Program

Learning Management and Business Reform Program

Education
Information technology
Internal controls and governance
Management and administration
Procurement
Project management
Risk

The Learning Management and Business Reform (LMBR) program was established in 2006 to improve service delivery to schools, corporate staff and TAFE NSW. Some parts of the three major components of the LMBR program have been delivered to different areas of the Department of Education and Communities. However, complete implementation is behind schedule and over budget, and the Department has yet to demonstrate that it will achieve the expected benefits.

 

Parliamentary reference - Report number #246 - released 16 December 2014

Published

Actions for Effectiveness of the New Death and Disability Scheme

Effectiveness of the New Death and Disability Scheme

Justice
Internal controls and governance
Management and administration
Risk
Service delivery

More NSW Police officers are returning to work after being injured and there are fewer medical discharges as a result of the new NSW Police death and disability scheme. The new scheme is also costing less and if early trends continue, costs may fall sufficiently to meet the government’s target.

 

Parliamentary reference - Report number #242 - released 22 May 2014

Published

Actions for NSW State Emergency Service Management of Volunteers

NSW State Emergency Service Management of Volunteers

Justice
Internal controls and governance
Management and administration
Project management
Risk
Service delivery
Workforce and capability

The SES needs to better understand the location, availability and skills of its volunteers so it can properly plan for emergency events. It needs to improve how it selects and retains the right volunteers and provide more up-to-date and focused training.

The SES has improved volunteer safety with injury claims falling by 40 per cent to 70 in the four years to 30 June 2013. The average cost of claims has fallen by 58 per cent to $3,547. The SES attributes this reduction to better equipment and work practices. 

 

Parliamentary reference - Report number #240 - released 15 April 2014

Published

Actions for Fitness of Firefighters

Fitness of Firefighters

Justice
Internal controls and governance
Risk
Workforce and capability

Fire and Rescue NSW do not know whether all its firefighters are fit to perform their full range of operational duties. Once they are employed, there are no formal checks on firefighters’ health and fitness during their career. Also, while a health standard for firefighters has been developed it has not been agreed nor implemented.

 

Parliamentary reference - Report number #239 - released 1 April 2014

Published

Actions for Management of Casual Teachers

Management of Casual Teachers

Education
Management and administration
Workforce and capability

Ten years ago, the then Department of Education and Training responded to concerns about classes without teachers by:

  • increasing the number of teachers approved to teach casually

  • giving temporary employment to extra teachers in hard-to-staff schools

  • running a call centre that helped schools find casual teachers at short notice.

These measures significantly improved the supply of casual teachers to schools in South Western and Western Sydney.

 

Parliamentary reference - Report number #237 - released 3 October 2013