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Reports

Published

Actions for Customer Service 2023

Customer Service 2023

Finance
Asset valuation
Compliance
Financial reporting
Information technology
Internal controls and governance
Management and administration
Regulation
Risk
Service delivery
Shared services and collaboration

What this report is about Result of the Customer Service portfolio agencies' financial statement audits for the year ended 30 June 2023. What we found Unmodified audit opinions were issued for all completed 30 June 2023 financial statements audits of Customer Service portfolio agencies. Two audits are ongoing. What the key issues were The total number of misstatements in the financial statements and findings reported to management decreased compared

Published

Actions for Regional, rural and remote education

Regional, rural and remote education

Education
Management and administration
Project management
Service delivery

What this report is about Students in rural and remote areas of NSW face greater challenges compared to their metropolitan peers. This report examined how the NSW Department of Education (the department) is ensuring that rural and remote students have access to the same quality of early childhood, school education, and skills pathways as metropolitan students. What we found A decade since the previous (2013) strategy to address educational disadvanta

Published

Actions for State heritage assets

State heritage assets

Environment
Local Government
Planning
Compliance
Management and administration
Regulation
Risk

This audit assessed how effectively the Department of Planning and Environment (Heritage NSW) is overseeing and administering heritage assets of state significance. Heritage that is rare, exceptional or outstanding to New South Wales may be listed on the State Heritage Register under the Heritage Act 1977. This provides assets with legal recognition and protection. Places, buildings, works, relics, objects and precincts ca

Published

Actions for Management of the Critical Communications Enhancement Program

Management of the Critical Communications Enhancement Program

Finance
Health
Justice
Whole of Government
Cyber security
Information technology
Infrastructure
Internal controls and governance
Project management
Risk
Service delivery
Shared services and collaboration

Effective radio communications are crucial to NSW's emergency services organisations. The Critical Communications Enhancement Program (CCEP) aims to deliver an enhanced public safety radio network to serve the five emergency services organisations (ESOs), as well as a range of other users. This report assesses whether the NSW Telco Authority is effectively managing the CCEP. What we found Where it has already been delivered

Published

Actions for Regulation of public native forestry

Regulation of public native forestry

Environment
Industry
Compliance
Management and administration
Regulation
Risk

What this report is about The Forestry Corporation of NSW (FCNSW) is a state-owned corporation that manages over two million hectares of public native forests and plantations supplying timber to sawmills across NSW. The NSW Environment Protection Authority (EPA) is responsible for regulating the native forestry industry in NSW. FCNSW must comply with Integrated Forestry Operations Approvals (IFOAs), which set out rules for how timber harvesting may oc

Published

Actions for Financial Management and Governance in MidCoast Council

Financial Management and Governance in MidCoast Council

Local Government
Financial reporting
Internal controls and governance
Management and administration
Risk

Introduction The Auditor-General's financial and performance audits of local councils aim to improve financial management, governance and public accountability across the local government sector. Annual Local Government reports to Parliament have consistently highlighted risks and weaknesses across the sector in relation to financial management and governance. We will continue to focus on these matters as a priority area in our forward work program. W

Published

Actions for Universities 2022

Universities 2022

Universities
Compliance
Cyber security
Financial reporting
Information technology
Internal controls and governance
Service delivery

What this report is about Results of the financial statement audits of the public universities in NSW for the year ended 31 December 2022. What we found Unmodified audit opinions were issued for all ten universities. Nine universities reported net deficits in 2022, and all showed a decline from their 2021 results. Results were impacted by a decline in investment income and government grants. Wage remediation provisions across the universities incre

Published

Actions for Managing the affairs of people under financial management and/or guardianship orders

Managing the affairs of people under financial management and/or guardianship orders

Justice
Community Services
Management and administration
Project management
Regulation
Risk
Service delivery
Workforce and capability

Click here for the Easy English version of the report highlights The Easy English version of the report highlights is intended to meet the needs of some people with lower literacy skills, some people with an intellectual disability, and some people from different cultural backgrounds. The Easy English document is not the final audit report that has been prepared and tabled in NSW Parliament under s.38EB and s.38EC of the Government Sector Audit Act 198

Published

Actions for NSW government agencies' use of consultants

NSW government agencies' use of consultants

Treasury
Whole of Government
Compliance
Internal controls and governance
Management and administration
Procurement
Workforce and capability

This audit assessed how effectively NSW government agencies procure and manage consultants. It examined the role of the NSW Procurement Board and NSW Procurement (a unit within NSW Treasury) in supporting and monitoring agency procurement and management of consultants. The audit used four sources of data that contain information about spending on consultants by NSW government agencies, including annual report disclosures and th

Published

Actions for Government advertising 2021–22

Government advertising 2021–22

Finance
Education
Whole of Government
Compliance
Management and administration
Procurement

The Government Advertising Act 2011 requires the Auditor-General to undertake a performance audit on government advertising activities each financial year. This audit examined whether TAFE NSW's annual advertising campaign in 2021–22: was carried out effectively, economically, and efficiently complied with regulatory requirements and the Government Advertising Guidelines. What we found TAFE NSW complied with Section