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Reports

Planned

Actions for Governance and administration arrangements for NSW government departments

Governance and administration arrangements for NSW government departments

Whole of Government

Administration arrangements for the NSW public sector play an important role in how effectively agencies deliver their core responsibilities and collaborate to deliver cross-government initiatives. These arrangements are subject to change, depending on the policy and program objectives of the government of the day. Establishing and changing how departments are structured and administered can entail significant cost and disruption. Our 2021 performance au

Planned

Actions for Access to Legal Aid and community legal services

Access to Legal Aid and community legal services

Community Services
Justice

Legal Aid NSW and non-government community legal centres (CLCs) provide free legal assistance services across the state, particularly to people experiencing economic hardship, social disadvantage or discrimination. Previous national and state reviews have found unmet demand for legal assistance services and specific service gaps, and made recommendations for adequate and stable funding. In 2019–20 the NSW Government provided $224 million in funding to Le

Planned

Actions for Virtual health care

Virtual health care

Health

Virtual health care, also known as telehealth, safely connects patients with health professionals to deliver care when and where it is needed. It complements face-to-face care. The COVID-19 Recovery Plan details a range of NSW Government recovery responses including a planned focus for NSW Health that involves a further rollout of digitization and virtual services across the state. Virtual health care services received a major boost during the 2020 COVID

Planned

Actions for Ambulance demand management

Ambulance demand management

Health

New South Wales has experienced periods of high demand for ambulance services in metropolitan areas and ambulance services have needed to meet surges in demand. New South Wales has implemented strategies to manage its emergency responses, including the Sydney Ambulance Metropolitan Infrastructure Strategy that aims to reshape operations in metropolitan Sydney, transforming the majority of the 43 ambulance stations in the area into a network of NSW Ambula

Planned

Actions for Outcome budgeting

Outcome budgeting

Treasury

Outcome budgeting was announced in the 2017–18 Budget as a reform that aimed to deliver better outcomes for the people of New South Wales through increased transparency, accountability and value-for-money. The reform has been rolled out over several years. This audit will examine how effectively NSW Treasury has overseen the implementation of outcome budgeting to ensure that the reform’s policy goals are achieved.

Planned

Actions for Coastal management reforms

Coastal management reforms

Planning
Environment
Local Government

The coast is one of our greatest assets in New South Wales and is home to nearly 85% of the state’s population. The NSW Government has established a framework to manage the coastal environment in a sustainable way for the wellbeing of the people of New South Wales. This includes the Coastal Management Act 2016, which requires certain local councils to prepare a coastal management program, and the State Environmental Planning Policy (Resilience and Hazard

Planned

Actions for Land Titles Registry

Land Titles Registry

Planning
Environment
Finance

Australian Registry Investments (trading as NSW Land Registry Services) was granted the right to operate the titling and registry operations of New South Wales in April 2017, under a 35-year concession which commenced on 1 July 2017. The NSW Government continues to guarantee the title under the Torrens Assurance Fund. The Office of the Registrar General regulates NSW Land Registry Services (NSW LRS) as the operator of the NSW land titles registry under a

Planned

Actions for Water management and regulation

Water management and regulation

Planning
Environment
Compliance
Fraud
Internal controls and governance
Management and administration
Regulation
Service delivery

Water regulation aims to achieve sustainable environmental, economic and social outcomes from the management of water resources, consistent with the Water Management Act 2000. Following recommendations from reviews into water theft, reforms were made to strengthen water regulation, compliance and enforcement – including the establishment of the Natural Resources Access Regulator (NRAR) in 2018. The Department of Planning and Environment shares responsibi