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Actions for Service NSW's handling of personal information
This audit will assess how effectively Service NSW handles personal customer and business information to ensure its privacy. We will address the audit objective with the following audit criteria: Does Service NSW have processes and governance in place to identify and manage risks to the privacy of personal customer and business information? Does Service NSW have policies, processes and systems in place that support the effective handling of personal c
Actions for Support for nurses and junior doctors in high-pressure, high-demand hospital environments
Under the Workplace Health and Safety Act 2011, health is defined as including both physical and mental health. Nurses and junior doctors may be exposed to situational stressors (i.e. risks associated with the tasks they perform and the workplace environment) and conditional stressors (i.e. shift work and work culture). These factors can affect the health, safety and wellbeing of staff and impact on their ability to perform their role. This audit will as
Actions for WestConnex: Changes since 2014
The WestConnex project is a motorway project that will link the M4 and M5 motorways with 33km of new motorway tunnels in Sydney. We conducted a performance audit of the WestConnex business case review process in 2014. Since then, the scope and projects included in WestConnex have changed. This audit will assess whether Transport for NSW and Infrastructure NSW effectively assessed and justified major scope changes to the WestConnex project since December
Actions for Road and rail freight strategy
Freight is a critical component of the New South Wales economy. It is currently estimated to be worth nearly $66.0 billion a year to the economy. The economic growth and prosperity of New South Wales depends on the safe, efficient and reliable movement of goods. The NSW Government Future Transport 2056 strategy estimates that by 2056, 12 million people will live in New South Wales, and freight volumes will double in the Greater Sydney area and increase b
Actions for Coordination of emergency responses
The 2019–20 bushfire emergencies, and the COVID-19 pandemic have had a significant impact on the people and public sector of New South Wales. The scale of government responses to both events has also been significant and has encompassed a wide range of activities, service delivery, governance and policy. Significant resources have been directed for emergency responses, and in assisting rebuilding and economic recovery. Some systems and processes have cha
Actions for Universities 2020
This report will analyse the results of the financial statement audits of the ten NSW universities and their controlled entities for the year ended 31 December 2020. It will comment on financial reporting and performance, internal controls and governance, and areas of interest that are in focus during the conduct of our audits.
Actions for Report on State Finances 2020
This report will focus on the State’s 2019–20 consolidated financial statements. It will comment on the key matters that have been the focus of our audit and highlight significant factors that have contributed to the State’s financial results.
Actions for Provision of health services in custodial settings
The Justice Health and Forensic Mental Health Network delivers health care to adults and young people in contact with the forensic mental health and criminal justice systems. The Network supports a highly vulnerable patient population across community, inpatient and custodial settings. Its patients can include people with many and complex health needs and significant increases in the adult custodial population may have placed additional demands on the de
Actions for Building regulation
The NSW Government faces the complex task of regulating new building development to ensure quality and safety, in the context of significant and rapid development in some areas of the State. The emergence of risks relating to flammable cladding, and serious structural defects are examples of the complex issues requiring regulation. This audit will consider how well the government is regulating building standards in NSW and responding to risks.
Actions for Government Advertising
Under the NSW Government Advertising Act 2011, the Auditor-General is required to undertake a performance audit on government advertising activities undertaken by agencies in each financial year. This audit will examine selected government advertising campaigns approved and/or conducted in 2018–19 and 2019–20.