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Actions for Service NSW's handling of personal information
This audit will assess how effectively Service NSW handles personal customer and business information to ensure its privacy. We will address the audit objective with the following audit criteria: Does Service NSW have processes and governance in place to identify and manage risks to the privacy of personal customer and business information? Does Service NSW have policies, processes and systems in place that support the effective handling of personal c
Actions for Managing cyber risks
Following our 2018 audit of detecting and responding to cyber security incidents, this audit will examine how effectively agencies identify and manage their cyber security risks. This will include consideration of their compliance with the NSW Cyber Security Policy that came into effect in February 2019.
Actions for WestConnex: Changes since 2014
The WestConnex project is a motorway project that will link the M4 and M5 motorways with 33km of new motorway tunnels in Sydney. We conducted a performance audit of the WestConnex business case review process in 2014. Since then, the scope and projects included in WestConnex have changed. This audit will assess whether Transport for NSW and Infrastructure NSW effectively assessed and justified major scope changes to the WestConnex project since December
Actions for Water security: regional town water infrastructure
Safe and secure water is essential to the social and economic health of communities, and to protect our environmental and cultural heritage. The climate in NSW is predicted to become hotter and drier, while our demand for water will grow and change. Ensuring we have right water and sewer infrastructure in regional NSW is therefore critical. The Department of Planning, Industry and Environment is the primary regulator and a significant infrastructure fun
Actions for Road and rail freight strategy
Freight is a critical component of the New South Wales economy. It is currently estimated to be worth nearly $66.0 billion a year to the economy. The economic growth and prosperity of New South Wales depends on the safe, efficient and reliable movement of goods. The NSW Government Future Transport 2056 strategy estimates that by 2056, 12 million people will live in New South Wales, and freight volumes will double in the Greater Sydney area and increase b
Actions for Business continuity and disaster recovery planning
Business continuity and disaster recovery planning assists organisations to prepare for and ensure they can respond to an incident or crisis. This includes natural disasters and pandemic events like COVID-19. Ideally, business continuity plans would ensure organisations are prepared to respond effectively to the impact of incidents or crises on a wide range of areas including service delivery, safety and availability of staff, availability of IT and othe
Actions for Report on State Finances 2020
This report will focus on the State’s 2019–20 consolidated financial statements. It will comment on the key matters that have been the focus of our audit and highlight significant factors that have contributed to the State’s financial results.
Actions for Provision of health services in custodial settings
The Justice Health and Forensic Mental Health Network delivers health care to adults and young people in contact with the forensic mental health and criminal justice systems. The Network supports a highly vulnerable patient population across community, inpatient and custodial settings. Its patients can include people with many and complex health needs and significant increases in the adult custodial population may have placed additional demands on the de
Actions for Investment in regional development
In 2017, the NSW Government announced a Regional Development Framework which provides a scaffold for better coordination, decision making and effort on the ground. The NSW Government recognised the need to be more strategic and better coordinated if it is to make a difference, particularly in addressing some of the serious issues facing regional NSW such as pockets of youth unemployment, social disadvantage, changing economic opportunities and increased
Actions for Implementation of public inquiry recommendations
There are many public inquiries and reviews into the government’s policy decisions and administration every year. Key sources of public inquiries and reviews include parliamentary committees, the Coroner, the Ombudsman, ICAC, the Law Enforcement Conduct Commission and the Auditor-General. Other sources include statutory reviews of legislation, other reviews that the government has elected to make public and, more infrequently, special commissions of inqu